Hays Travel - Helen Hopwood Reviews 

Helen was so helpful from start to finish, nothing was too much trouble. I was unsure where would be best to stay in Rome, Helen is very knowledgeable of the area and advised which area would be the best to stay to get the most out of our break. The best experience of booking a holiday and will definitely be going to Helen again thankyou!

Helen was great. Gave exceptional service from start to finish. Listened to exactly what we wanted and acted quickly to get us the best deal. We would highly recommend.

extremely helpful with all of our requirements we would highly recommend Helen to anyone for their travel advice and booking

This is the second holiday our family has booked through Helen. The service she’s provided has been excellent, she’s always quick to reply, very knowledgeable and always gets us a great deal. Would definitely recommend Helen if you’re looking to book your next holiday and you want that personal reliable touch.

Helen is so friendly and gave honest expert advice, which not only made the whole experience super easy but also very exciting too! Will definitely come back again to book with Helen.

Helen has booked numerous holidays for me, finding competitive prices, ensuring its everything ive suggested and had loads of knowledge on alot of areas! Which helps trying to decide where to go!
Will always recommend Helen to anyone wanting help with their holiday

Contacted Helen & booked our holiday to Greece within 2 hours of speaking to her!
I would highly recommend her, Thank you so much Helen ☺️

We recently booked our family cruise for 9 people with Helen, who had been very highly recommended to us, and the whole experience was fantastic from start to finish.
Organising a holiday for such a large group of people can be complicated & stressful, but Helen’s expertise and professionalism made everything so easy and stress-free. Helen guided us through every step of the booking process, explaining all the options clearly and helping us choose the best cabins and arrangements for our family.
She was incredibly patient while we worked through everyone’s preferences and questions, and nothing ever felt like too much trouble. Her knowledge and attention to detail really gave us confidence that everything was being taken care of.
What really stood out was her kindness and genuine passion for her job. She went above and beyond to make sure our family holiday was perfect, and it felt like she truly cared about making our trip special.
I would highly recommend her to anyone looking to book a holiday, especially if you want someone who is knowledgeable, professional, patient and an absolute pleasure to deal with. We’ll definitely be booking with Helen again.

Thank you Helen, you are a superstar ⭐️⭐️⭐️⭐️⭐️

Helen at Hays was very knowledgeable and helped us get the right holiday at a fantastic price.

Helen was recommended to me and helped us book our summer holiday to Croatia this year. She couldn’t have been more helpful! We had a long list of requirements and she fulfilled them all within our budget. She worked so hard to get us the best deal, working late and pulling out all the stops to make it happen.
I’ve never used a travel consultant before but it really took the stress out of booking! Im sure we will be using Helen again.
100% recommend!

Helen was brilliant. She answered all my queries straight away and helped us decide on the trip we wanted. Very knowledgable and helpful. Would highly recommend.

Excellent service , which was very promptly delivered . I would recommend Helen to friends !

Helen was so kind, knowledgable and listened to what we were looking for. She went above and beyond to get us the right holiday, and it really was a pleasure working with her. Would certainly use again (in a heartbeat)

This is the second time I've booked with Helen. She goes above and beyond to find you the best possible holiday for the best possible price. Makes the process really smooth and simple and keeps intouch throughout. She is now my go to travel consultant. She has built my holidays to suit exactly what we want. Thank you Helen!

Good, prompt and efficient service.

We looked to book a special wedding anniversary cruise with Helen today and although the cabin type we hoped to book were selling out really quickly Helen managed to secure one for us. Helen is obviously knowledgeable about cruising and appeared to be particularly knowledgeable about Celebrity Cruises, and her knowledge and patience paid off for us. Helen took care of everything including additional packages and any further discounts that we qualified for.

Thanks Helen, you’re a star.

Helen was great contact. We gave her a budget and Helen delivered a perfect holiday for us.
A week of winter sun in Mexico her service and information was excellent.
Let our holiday begin.
We will be booking through Helen again!!

We booked through Helen for a week of Winter sun, she came up with a fantastic deal in Mexico for my friend and I, the service we received was excellent.

5 star hotel with easy transfers,, will book through her again.

5* experience from first enquiry to booking! We were recommended Helen by a friend and found Helen to be passionate about understanding what sort of holiday we wanted and knowledgeable about every aspect of our trip from airport hotel and parking to suggesting trips we might also like to book while we are away.

Helen was happy to meet up with us on whatever day suited, to discuss cruises. She had lots of knowledge to share as we've never cruised before. I can't fault her communication and promptness to find us the cruise that suited us and always happy to help with anything at all.
We'll definitely be using Helen again in the future.