Hi niaomi was amazing so helpful she answered all our questions promptly,and also showed us every detail of the cruise which was perfect thankyou soo much 😁
Company replied
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See what reviewers are saying
Really good service and hays staff made everything easy and simple everything we needed in one place thank you will be using again
Naomi looked after me yesterday and She is part of Hays travel at the holderness Road branch which are always extremely friendly and give great advice. We have confidence in their ability to find... See more
Company replied
I booked 2 holidays with Keiran on Saturday morning. Nothing was too much trouble for him. He gave us some comparisons so that we could afford 2 holidays and he even looked at a holiday for next year.... See more
Company replied
Company details
- Travel Agency
- Cruise Agency
- Cruise Travel Agency
- Cultural Tours Provider
- Currency Exchange Service
- Travel Aggregator
Written by the company
Hays Travel, the UK's largest independent travel agent, brings over 40 years of expertise and customer care to every aspect of your holiday planning. With over 460 branches nationwide, we pride ourselves on providing our customers with tailor-made travel packages, exceptional service, and exclusive deals local to them. Whether you dream of family-friendly resorts, all-inclusive holiday packages, luxury cruises, UK short breaks, or last-minute getaways, Hays Travel is here to bring your dream holiday to life. In addition to popular travel destinations across Europe, we also provide exotic trips to far-off destinations, including Asia, the Caribbean, and beyond. Our dedicated travel agents are passionate about creating the perfect holiday experience for you. As your one-stop travel shop, we offer a wide range of services, from flights, cruise, and hotel bookings to airport parking, travel insurance, attraction tickets, and award-winning foreign exchange services. We partner with trusted suppliers like TUI, P&O Cruises, and Jet2holidays, to ensure top-quality service for all our customers, whilst hand-selecting the best deals that fit your budget and needs. Committed to delivering exceptional value, we also offer free child places and flexible payment options, including interest-free monthly direct debits and low-deposit deals on select holidays. Because everyone deserves to Holiday the Hays Way. Choose Hays Travel today for an unforgettable holiday experience backed by trusted, expert guidance every step of the way.
Contact info
Holderness Road, HU9 3JA, Hull, United Kingdom
- 01482534921
4.9
Excellent
871 reviews
Asks customers to review
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Really good service and hays staff made…
Really good service and hays staff made everything easy and simple everything we needed in one place thank you will be using again
August 23, 2026
Elisha went above and beyond to meet…
Elisha went above and beyond to meet our requirements
August 30, 2026
May use AI-assist with repliesRead more
At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.
Very good comunication very pleasant…
Very good comunication very pleasant staff very profesional
August 24, 2026
Reply from Hays Travel - Hull Morrisons
Thank you for your 5 star review, we really appreciate it :)
How helpful the staff are and friendly
August 26, 2026
Reply from Hays Travel - Hull Morrisons
Thankyou for your 5 star review, we really appreciate it :)
Staff are friendly and helpful.
Staff are friendly and helpful.
I've been booking holidays with them for a number of years and will continue to do so.
August 26, 2026
Reply from Hays Travel - Hull Morrisons
Thankyou for your 5 star review, we are happy to help :)
Great experience booked holidays
Great experience booked holidays. For next year excellent
August 24, 2026
Reply from Hays Travel - Hull Morrisons
Thankyou for your 5 star review, we really appreciate it :)
Thanks to Hays Alisia for her help and…
Thanks to Hays Alisia for her help and perseverance organising our Cruise.
August 24, 2026
Reply from Hays Travel - Hull Morrisons
Thankyou for your 5 star review, we are happy to help :)
Good service
Emily is a lovely girl .everything was smooth and simple .very good service
August 20, 2026
Reply from Hays Travel - Hull Morrisons
Thankyou for your 5 star review, we are glad to help :)
Destination Philippines
Customer service was great, friendly and helpful. Booking process was easy and clear to understand
August 18, 2026
Reply from Hays Travel - Hull Morrisons
Thank you for your review, we are happy to help :)
Helpful staff provide good service…
Helpful staff provide good service along with great advice and experiences .Staff not pushy
August 19, 2026
Reply from Hays Travel - Hull Morrisons
Thank you for your 5 star review, we are happy to help :)
As usual very efficient staff.
August 11, 2026
Reply from Hays Travel - Hull Morrisons
Thankyou for your 5 star review, we are happy to help :)
Always book our holidays through Naiomi…
Always book our holidays through Naiomi very efficient & knowledgeable, will be using to book more holidays in the future
August 18, 2026
Reply from Hays Travel - Hull Morrisons
Thank you for your 5 star review, we really appreciate it :)
Reply from Hays Travel - Hull Morrisons
Thankyou for your 5 star review, we really appreciate it :)
Hi niaomi was amazing so helpful she…
Hi niaomi was amazing so helpful she answered all our questions promptly,and also showed us every detail of the cruise which was perfect thankyou soo much 😁
August 13, 2026
Reply from Hays Travel - Hull Morrisons
Thankyou for your 5 star review, we are happy we can help :)
The advisor was extremely helpful and…
The advisor was extremely helpful and very efficient.
August 12, 2026
Reply from Hays Travel - Hull Morrisons
Thank you for your 5 star review, we are glad we can help :)
Brilliant you lady was very…
Brilliant you lady was very professional didn't rush me into booking & looking for the best suitable deal thanks Glenn
August 9, 2026
Reply from Hays Travel - Hull Morrisons
Thank you for your 5 star review, we are glad we can help :)
As always nothing was too much trouble…
As always nothing was too much trouble very friendly and helpful staff and got me a great holiday at an even greater price wouldn’t go anywhere else
August 8, 2026
Reply from Hays Travel - Hull Morrisons
Thank you for your 5 star review, we are glad we can help :)
Very quick and easy booking
Very quick and easy booking. We had already done our research, so we knew where we wanted to go and which hotel we wanted to stay in, so that made it easy. The price was slightly more than on jet2 website, but they price matched it.
Would recommend giving them a try when wanting to book a holiday
August 8, 2026
Reply from Hays Travel - Hull Morrisons
Thank you for your 5 star review, we are glad we can help :)
Very helpfull and friendly staff makes…
Very helpfull and friendly staff makes booking a holiday so easy x
July 31, 2026
Reply from Hays Travel - Hull Morrisons
Thank you for your 5 star review, we are glad we can help :)
Really friendly knowledgeable staff
Really friendly knowledgeable staff, kept us informed all the way to booking and easy step by step instructions top notch
August 5, 2026
Reply from Hays Travel - Hull Morrisons
Thank you for your 5 star review, we are glad we can help :)
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