Phoned Jacqueline today ..gave her my holiday request..she knew straight away what I was looking for..so much knowledge n guidance given ..honestly the quickest booking with no hassle at all….can’... See more
Company replied
Personal Travel Consultant Jacqueline Baird, KA4 8AT Ayrshire, GB
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Phoned Jacqueline today ..gave her my holiday request..she knew straight away what I was looking for..so much knowledge n guidance given ..honestly the quickest booking with no hassle at all….can’... See more
Company replied
couldn’t recommend Jacqueline more !! So accommodating, found us a holiday that she knew suited us perfectly and even when we had a small issue with the hotel Jacqueline helped us solve it in seconds!... See more
Company replied
I honestly can’t praise Jacqueline Baird enough she truly went above and beyond for me. I booked a holiday to Benidorm through Jacqueline but was worried as am disabled and unable to walk far. She has... See more
Company replied
Booked with Jacqueline a few times now and the service is the best. Nothing is too much trouble, she certainly likes to go above and beyond for the benefit of her customers! Have recommended Jacquelin... See more
Company replied
Hays Travel, the UK's largest independent travel agent, brings over 40 years of expertise and customer care to every aspect of your holiday planning. With over 460 branches nationwide, we pride ourselves on providing our customers with tailor-made travel packages, exceptional service, and exclusive deals local to them. Whether you dream of family-friendly resorts, all-inclusive holiday packages, luxury cruises, UK short breaks, or last-minute getaways, Hays Travel is here to bring your dream holiday to life. In addition to popular travel destinations across Europe, we also provide exotic trips to far-off destinations, including Asia, the Caribbean, and beyond. Our dedicated travel agents are passionate about creating the perfect holiday experience for you. As your one-stop travel shop, we offer a wide range of services, from flights, cruise, and hotel bookings to airport parking, travel insurance, attraction tickets, and award-winning foreign exchange services. We partner with trusted suppliers like TUI, P&O Cruises, and Jet2holidays, to ensure top-quality service for all our customers, whilst hand-selecting the best deals that fit your budget and needs. Committed to delivering exceptional value, we also offer free child places and flexible payment options, including interest-free monthly direct debits and low-deposit deals on select holidays. Because everyone deserves to Holiday the Hays Way. Choose Hays Travel today for an unforgettable holiday experience backed by trusted, expert guidance every step of the way.
Personal Travel Consultant Jacqueline Baird, KA4 8AT, Ayrshire, United Kingdom
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Reply from Hays Travel - Jacqueline Baird
Jacqueline was extremely helpful throughout the entire booking process, taking the time to explain everything in detail and ensure nothing was overlooked. She made what could have felt complicated so much easier to understand.

Reply from Hays Travel - Jacqueline Baird
The process was so easy with Jacqueline! It was a quick response I got, booking was simple & she made it really comfortable to book as a nervous parent doing it alone for the first time!

Reply from Hays Travel - Jacqueline Baird
As always very helpful and prompt with this xmas pressie booked for someone special. Simply told Jacqueline what I was looking for as a gift, an attraction and fun day out, and completed it within an hour or 2. And as always very much appreciated.

Reply from Hays Travel - Jacqueline Baird
The ease of making the booking and the help that the young lady(joanne) gave me would book again with Hays travel
Excellent help and advice from Jacqueline. Very patient snd nothing a bother. Finding exactly what i was looking for with shorter transfer times. That suits my needs as I have mobility issues.

Reply from Hays Travel - Jacqueline Baird
We were very pleased with the professional manner and expertise that we received. Also the cheaper price!!
Excellent service from Jacqueline. She is always helpful and knowledgeable when it comes to assisting us with booking our holidays.

Reply from Hays Travel - Jacqueline Baird
Excellent and very professional service from Jacqueline.
She couldn’t have been more helpful and catered for our every need.
Will definitely contact Jacqueline again for holiday.

Reply from Hays Travel - Jacqueline Baird
This is my second time booking with Jacqueline. She made the booking so easy and straightforward. The communication with Jacqueline was great too, she made sure we knew everything that is included in our booking before we went ahead with it. Can’t wait for our holiday & would definitely book again😊

Reply from Hays Travel - Jacqueline Baird
Excellent as always Jacqueline gives it the personal touch

Reply from Hays Travel - Jacqueline Baird
Communication was clear and service efficient. Consultant was a good listener and secured all matters and requirements by the travellers.

Reply from Hays Travel - Jacqueline Baird

Reply from Hays Travel - Jacqueline Baird
Booked holiday with Jaqueline. Great service and quick to respond to any messages. Thanks Jaqueline

Reply from Hays Travel - Jacqueline Baird
Jacquie is always able to understand what we are looking for and this our 4th holiday we have booked with her and will be booking more in future.

Reply from Hays Travel - Jacqueline Baird
Jacqueline was very knowledgeable and provided an excellent and smooth experience. A credit to your company!!!

Reply from Hays Travel - Jacqueline Baird
Excellent customer service, took care of everything for us. 5 stars

Reply from Hays Travel - Jacqueline Baird
Jacqueline was helpful the whole thing was easy to do I will probably use her again to book another holiday my cousin recommended her to me

Reply from Hays Travel - Jacqueline Baird
Jacque was really professional and had a holiday we wanted and a good price very efficiently and quick

Reply from Hays Travel - Jacqueline Baird
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