Hays Travel - Jacqueline Baird Reviews 

95
TrustScore 5 out of 5

4.8

Personal Travel Consultant Jacqueline Baird, KA4 8AT Ayrshire, GB


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Rated 5 out of 5 stars

Phoned Jacqueline today ..gave her my holiday request..she knew straight away what I was looking for..so much knowledge n guidance given ..honestly the quickest booking with no hassle at all….can’... See more

Company replied

Rated 5 out of 5 stars

couldn’t recommend Jacqueline more !! So accommodating, found us a holiday that she knew suited us perfectly and even when we had a small issue with the hotel Jacqueline helped us solve it in seconds!... See more

Company replied

Rated 5 out of 5 stars

I honestly can’t praise Jacqueline Baird enough she truly went above and beyond for me. I booked a holiday to Benidorm through Jacqueline but was worried as am disabled and unable to walk far. She has... See more

Company replied

Rated 5 out of 5 stars

Booked with Jacqueline a few times now and the service is the best. Nothing is too much trouble, she certainly likes to go above and beyond for the benefit of her customers! Have recommended Jacquelin... See more

Company replied


Company details

  1. Travel Agency
  2. Cruise Agency
  3. Cruise Travel Agency
  4. Cultural Tours Provider
  5. Currency Exchange Service
  6. Travel Aggregator

Written by the company

Hays Travel, the UK's largest independent travel agent, brings over 40 years of expertise and customer care to every aspect of your holiday planning. With over 460 branches nationwide, we pride ourselves on providing our customers with tailor-made travel packages, exceptional service, and exclusive deals local to them. Whether you dream of family-friendly resorts, all-inclusive holiday packages, luxury cruises, UK short breaks, or last-minute getaways, Hays Travel is here to bring your dream holiday to life. In addition to popular travel destinations across Europe, we also provide exotic trips to far-off destinations, including Asia, the Caribbean, and beyond. Our dedicated travel agents are passionate about creating the perfect holiday experience for you. As your one-stop travel shop, we offer a wide range of services, from flights, cruise, and hotel bookings to airport parking, travel insurance, attraction tickets, and award-winning foreign exchange services. We partner with trusted suppliers like TUI, P&O Cruises, and Jet2holidays, to ensure top-quality service for all our customers, whilst hand-selecting the best deals that fit your budget and needs. Committed to delivering exceptional value, we also offer free child places and flexible payment options, including interest-free monthly direct debits and low-deposit deals on select holidays. Because everyone deserves to Holiday the Hays Way. Choose Hays Travel today for an unforgettable holiday experience backed by trusted, expert guidance every step of the way.


Contact info

  • Personal Travel Consultant Jacqueline Baird, KA4 8AT, Ayrshire, United Kingdom

  • 01563 897198

4.8

Excellent

TrustScore 5 out of 5

95 reviews

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4.8

All reviews

(95)

117,661 reviews in the last 12 months

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Rated 4 out of 5 stars

Everything was so easy to do

Everything was so easy to do, all by email everything done in a timely manner. Would 100% book through Jacqueline again. Price of the trip was reasonable and the hotel resort was fantastic

October 19, 2023
Unprompted review
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Reply from Hays Travel - Jacqueline Baird

Thank you so much for your review, I look forward to helping you in the future :)
Jacqueline

Rated 5 out of 5 stars

Fantastic Experience

Jacqueline was so so helpful! We hadn’t ever booked a cruise before and she gave us loads of options and lots of information. Nothing was a trouble for her! After booking we have been sent a lot of additional information to help us!

September 28, 2023
Unprompted review
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Reply from Hays Travel - Jacqueline Baird

Thanks Megan, I was honoured to sort your cruise booking, please do not hesitate to contact me should you require futher assistance.

Regards Jacqueline

Rated 5 out of 5 stars

Jacqueline has been an absolute legend…

Jacqueline has been an absolute legend from the very first contact! Helpful professional and goes beyond. She has made the whole process so simple and stress free. I will certainly be booking with her again and would recommend to friends and family who want to organise a stress free break. Thankyou for all your help 💕

October 11, 2023
Unprompted review
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Reply from Hays Travel - Jacqueline Baird

Thank you so much Michelle..
So pleased to have got your Disneyland Paris trip booked, I am always here when you need me and I can't wait to hear all about it when you get back.

The kids are going to love meeting Micky, mind send lots of pics.

Jacqueline xx

Rated 5 out of 5 stars

Brilliant experience very helpful and…

Brilliant experience very helpful and and helps out best way as possible for best deals etc definitely will be using more

September 26, 2023
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Reply from Hays Travel - Jacqueline Baird

Thank you so much for taking the time to leave such lovely feedback, It really is a pleasure to book your holiday and I hope you both have an amazing time in Krakow.
Jacqueline

Rated 5 out of 5 stars

Jacqueline was very helpful and very…

Jacqueline was very helpful and very professional at all times

September 13, 2023
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Reply from Hays Travel - Jacqueline Baird

Thank You Morag for your kind review
always here if you need me :) Jacqueline at Hays Travel x

Rated 5 out of 5 stars

Jacqueline has been so helpful from…

Jacqueline has been so helpful from start to finish. We have never booked not through your usual high street places but i would defo use Jacqueline again. Answers any questions we have promptly and is always looking to get us the best deal!

September 17, 2023
Unprompted review
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Reply from Hays Travel - Jacqueline Baird

Thank you very much for your lovely comments Codie, I am glad I was able to find you the holiday you wanted and can't wait to book your next trip. Jacqueline at Hays Travel x

Rated 5 out of 5 stars

Jacqueline has been so helpful and…

Jacqueline has been so helpful and arranged everything for us. Can’t fault anything!

September 10, 2023
Unprompted review
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Reply from Hays Travel - Jacqueline Baird

Thank you Katie, so much for taking the time to leave such lovely feedback, It was a pleasure to book your holiday.
Regards Jacqueline

Rated 5 out of 5 stars

First class service

Jacqueline is very friendly and made booking our holiday so easy and enjoyable. Could not recommended her highly enough.

June 20, 2023
Unprompted review
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Reply from Hays Travel - Jacqueline Baird

Thank you very much for the great feedback, hope you have an amazing holiday.
Kind Regards Jacqueline

Rated 5 out of 5 stars

Always goes over and above

I had always booked holidays through a high street shops as it always felt more personal but saw that Jacqueline had some deals up on her Facebook page. We booked up for Turkey and the support and contact was second to none, Jacqueline answered all our questions with such ease and went way above what we expected, We are due off in a couple of weeks on another trip and without a doubt we will be back to book again, Keep up the fantastic work Jacquline.

September 9, 2023
Unprompted review
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Reply from Hays Travel - Jacqueline Baird

Thank you Emma, Always pleasure booking you both and I hope you both have a lovely holiday and can't wait to hear all about it.

Thanks Again, Jacqueline

Rated 5 out of 5 stars

Amazing!

Amazing!

Booked up a few times now using Jacqueline at hayes travel & can’t fault them one bit. Great customer service from the get go & took everything out of our hands to deal with it herself. From America to trips in Europe! Wouldn’t look elsewhere to book up holidays anymore.

September 9, 2023
Unprompted review
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Reply from Hays Travel - Jacqueline Baird

Connor, Thank you so much for your amazing review. It is always a pleasure arranging your holidays and I am sure you will have a lovely time.
Best Regards Jacqueline

Rated 5 out of 5 stars

Jacqueline

Jacqueline made our booking so easy and stress free. Would definitely book with her again. Thank you 😊

September 4, 2023
Unprompted review
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Reply from Hays Travel - Jacqueline Baird

Hi Elizabeth, thank you so much for taking the time to leave me a review and for your lovely feedback! It was a pleasure and I hope you both have a fantastic time! Let me know how it goes when you're both back!! - Jacqueline x

Rated 5 out of 5 stars

Nothing a problem for Jacquie always so…

Nothing a problem for Jacquie always so helpful, keep you updated with any sort of changes, and so easy to book with will certainly use her again

August 21, 2023
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Reply from Hays Travel - Jacqueline Baird

Thank you for your kind feedback, I was more than happy to help you secure your perfect holiday. Many thanks, Jacqueline.

Rated 5 out of 5 stars

Great Experience

Booked our holiday in the Dominican Republic through Jacqui, constantly been in touch with updates making sure we’ve checked in, got our immigration pass to get in and make sure everything is fine. Would definitely recommend and will book again in future! 😀

August 26, 2023
Unprompted review
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Reply from Hays Travel - Jacqueline Baird

Thank you for your kind comments, it was a pleasure booking your holiday for you and I hope that you have a lovely time, and can't wait to hear all about it.
Many Thanks Jacqueline

Rated 5 out of 5 stars

One of the best about booked twice with…

One of the best about booked twice with Jacqueline now and on both occasions she has always been available with any problems or issues highly recommend

August 26, 2023
Unprompted review
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Reply from Hays Travel - Jacqueline Baird

Thank you for your kind words. It was a pleasure assisting you with your holiday arrangements and look forward to assisting you with your future holidays.
Jacqueline

Rated 5 out of 5 stars

Jacqueline done a great job of helping…

Jacqueline done a great job of helping us to book our holiday to Ibiza. Excellent customer service. Would recommend and we will definitely be using Jacquline's services again.

August 13, 2023
Unprompted review
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Reply from Hays Travel - Jacqueline Baird

Such kind words, Thank you! I really appreciate your feedback and look forward to book many holidays for you in the future ;-) Jacqueline x

Rated 5 out of 5 stars

Excellent customer service

This is the first time booking with Jacqueline and I have to say that it won't be the last. The booking was made with no fuss and just excellent customer service. I would highly recommend Jacqueline to anyone thinking of booking a short or long stay.

August 8, 2023
Unprompted review
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Reply from Hays Travel - Jacqueline Baird

Thank you for your kind comments, they are much appreciated.
Jacqueline

Rated 5 out of 5 stars

Outstanding Travel Agent

Outstanding Travel Agent. She is fast efficient and always very professional.
Jacqueline is very helpful and always has time to talk.
10 out of 10
Stewart and Linda

June 20, 2023
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Reply from Hays Travel - Jacqueline Baird

Thanks for the Kind Review - So Pleased you liked my Customer Service. I'll always have to time to answer any questions. Such a pleasure as always to speak with you.

Kind Regards
Jacqueline

Rated 5 out of 5 stars

Jacqueline made the experience of…

Jacqueline made the experience of booking a holiday as easy and as straight forward as possible! A few rough dates and places and she came up with a fab deal for a great place! All on Hogmanay! Great service and would highly recommend to others!

December 31, 2022
Unprompted review
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Reply from Hays Travel - Jacqueline Baird

Thank you so much for your lovely review, always lovely to help people on their holidays. I only wish I could come too.
Here’s to a fabulous family holiday!!
Jacqueline x

Rated 5 out of 5 stars

Highly recommend Jacqueline

This was our first family holiday abroad as we normally holiday on the UK but hadn’t been away at all for a couple of years. We wanted it to be right and an amazing experience for us all. I contacted Jacqueline for help and guidance on the whole thing. She was amazing from start to finish. She made it stress free, easy and I would highly recommend her services to anyone. I will certainly be booking through her again in the future. The flights and transfers all went according to plan and no hassles. Jacqueline had printed out everything for us, checked us in and honestly made it all so easy for us. The hotel was fantastic and I’d highly recommend it to anyone. It ticked all the boxes for us. We as a family made the most amazing memories.

June 5, 2023
Unprompted review
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Reply from Hays Travel - Jacqueline Baird

Thank you so much for taking time to complete this survey, and for your great feedback. I look forward to assisting you in the future,
Jacqueline x

Rated 5 out of 5 stars

I honestly can’t praise Jacqueline…

I honestly can’t praise Jacqueline Baird enough she truly went above and beyond for me. I booked a holiday to Benidorm through Jacqueline but was worried as am disabled and unable to walk far. She has made sure I will get assistance in the airport and onto the plane am so grateful to her for her service. I will most certainly be booking through Jacqueline again

May 5, 2023
Unprompted review
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Reply from Hays Travel - Jacqueline Baird

Thank you for your kind review. It was my pleasure to help you and get you booked up. I look forward to helping you book your next holiday!
Thanks Again Jacqueline

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