Jade was fantastic! Friendly, quick to answer and best of all beat any other price that we had been given, have used before and will again
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
See what reviewers are saying
Jade has been booking our holidays for a number of years now and is always friendly and professional she goes above and beyond for us and makes sure we get the best out of our holidays. She recently o... See more
I always book my holidays through Jade Brandon at Hays Travel, Leeds. Jade goes out of her way to find you the right holiday with all the extras that make the holiday so special. Jade helps me out wit... See more
5* service and advise! Could not fault from start to finish, listened to exactly what I was looking for, for our first family holiday, found the perfect location at a price in our budget. Kep... See more
Company details
- Travel Agency
- Cruise Agency
- Cruise Travel Agency
- Cultural Tours Provider
- Currency Exchange Service
- Travel Aggregator
Written by the company
Hays Travel, the UK's largest independent travel agent, brings over 40 years of expertise and customer care to every aspect of your holiday planning. With over 460 branches nationwide, we pride ourselves on providing our customers with tailor-made travel packages, exceptional service, and exclusive deals local to them. Whether you dream of family-friendly resorts, all-inclusive holiday packages, luxury cruises, UK short breaks, or last-minute getaways, Hays Travel is here to bring your dream holiday to life. In addition to popular travel destinations across Europe, we also provide exotic trips to far-off destinations, including Asia, the Caribbean, and beyond. Our dedicated travel agents are passionate about creating the perfect holiday experience for you. As your one-stop travel shop, we offer a wide range of services, from flights, cruise, and hotel bookings to airport parking, travel insurance, attraction tickets, and award-winning foreign exchange services. We partner with trusted suppliers like TUI, P&O Cruises, and Jet2holidays, to ensure top-quality service for all our customers, whilst hand-selecting the best deals that fit your budget and needs. Committed to delivering exceptional value, we also offer free child places and flexible payment options, including interest-free monthly direct debits and low-deposit deals on select holidays. Because everyone deserves to Holiday the Hays Way. Choose Hays Travel today for an unforgettable holiday experience backed by trusted, expert guidance every step of the way.
Contact info
Personal Travel Consultant Jadene Brandon, LS15, Leeds, United Kingdom
- 0113 8275526
Asks customers to review
This company invites their customers to review, whether positive or negative
At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Jadene was amazing and I would highly…
Jadene was amazing and I would highly recommend her to help plan your holiday. She listened to what I wanted and came up with the perfect package. She was thorough and everything was easy to understand.
Amazing service!
My experience was brilliant. I wanted to book a holiday without the stress and that’s exactly what I got. Such a professional, helpful, friendly experience and she managed to get me a fantastic deal. Would highly recommend Jade to all wanting to book a holiday getaway. Thank you.
Jade was extremely helpful as usual as…
Jade was extremely helpful as usual as we always book through hays travel with jade.we had a few requests which she dealt with professionally and made the whole experience really good
Excellent service
Jade is a pleasure to deal with and goes the extra mile in looking after us and selecting the right holiday to meet our needs
Very helpful
Very helpful ? after lots of emails amazing lady ( jade ) got therein the end 😎 fantastic service thank you ?
Jadene was so helpful and friendly
Jadene was so helpful and friendly, helping me choose a last minute holiday to Tenerife for Christmas. She quickly found me the perfect all inclusive holiday package at a fantastic price!
Jade was fantastic at listening to what…
Jade was fantastic at listening to what we wanted, we had a number of changes and nothing fazes her just sent more great ideas to look at.
Very helpful
Jade was thourogh on all details and…
Jade was thourogh on all details and made me e feel at ease booking from home.
Jade has made numerous bookings for me…
Jade has made numerous bookings for me and my family. She always listens, responds quickly and goes over and above what is expected time & time again
Thank you Jade
Very excellent service
Very excellent service, easy to book and very polite Jade goes above and beyond to help
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.







