Hays Travel - Jake Campbell Reviews 

This is our 5th cruise booked with Jake and as always a great service. Jake is knowledgeable and on hand to answer all our questions. Would highly recommend.

Jake has just secured our second holiday for us and is always so prompt in his requests. He takes into account the finer details and acknowledges the little things that matter to us individually!

I always book my cruises through Jake, and I honestly wouldn’t go anywhere else! He consistently goes above and beyond to make sure every detail is perfect from start to finish. Jake is professional, knowledgeable, and always takes the stress out of planning. He’s incredibly helpful, quick to respond, and genuinely cares about making sure you have the best experience possible. Every trip has been amazing thanks to his hard work and dedication. Highly recommend Jake to anyone looking to book a cruise or holiday!

Jake went above and beyond for us during a really stressful situation in Dubai. When everything started to go wrong, he worked day and night trying to get us home safely, constantly checking flights, keeping us updated, and making sure we knew someone was fighting our corner. That level of dedication meant so much when things felt uncertain.

Because of that experience, when it came time to book another holiday there was absolutely no question about who I’d go to. Jake consistently finds the best prices but still manages to keep everything feeling luxurious and special. He takes the time to understand exactly what you want and somehow delivers even better than expected.

If you want someone who genuinely cares about their clients and will go the extra mile (or thousand miles!) for you, Jake is your guy. I wouldn’t book with anyone else.

As usual, we got first class service from Jake at Hays. He made everything simple and easy for us and the whole booking process was trouble free.

Provided us with great suggestions as we only had a rough idea what we were after, very quick response time to questions and the whole process was smooth. I'd defintly recommend.

Jake is fab - takes time to look for good value holidays to meet our requirements and gives lots of options. He is always on hand to answer any questions too.

Very fast and efficient handling of my booking
Jake answered all my questions promptly

When my partner and I first reached out to Jake Campbell, we had a specific honeymoon destination in mind. But instead of just booking it, he took the time to understand our goals and offered invaluable advice. He explained why our initial choice wasn't the best for the time of year due to potential hurricanes and suggested we make our honeymoon a once-in-a-lifetime experience. He then gave us two fantastic alternative options: the Seychelles and Mauritius.

We told him what we were looking for, and within a few days, he came back with a beautifully made brochure that included a full breakdown of several choices. His communication throughout this process was absolutely 5-star. We decided on Mauritius and the beautiful Paradise Cove, and all I can say is "WOW WOW WOW!" We were completely blown away by his choice.

Jake didn't just book a trip; he helped us craft a flawless and unforgettable honeymoon experience. His dedication to his clients and his ability to transform a simple request into a magical reality are what truly set him apart. I wholeheartedly recommend him to anyone looking for a travel partner who will go above and beyond to ensure a perfect vacation.

Jake was very helpful in making sure we got what we wanted.

Jake is a fabulous travel agent. He is knowledgeable about destinations, listens to your requirements, budgets and always delivers.

Jake was excellent!! Found the perfect holiday for my daughter and me. Understood completely what we were looking for and found exactly what we were looking for. His attention to detail and friendly service ave made the whole process second to none! Thank you Jake and so excited for our holiday.

As usual no fuss to book holiday and good service from agent

Have booked a number of holidays as a family through Jake, always very helpful, efficient and overall great experience.

Jake was very professional, ultra helpful and patient when we were choosing our latest break destination and type of holiday.
We were trying to juggle various factors eg leave approval, travel times, flight times, where to go etc etc.
Jake helped turn "our hours of putting together thought processes" into a holiday to look forward to with his great flight choices and super hotels to stay in.
He needed the patience of a saint because we changed our initial choice of destinations and then went from cruise to land based holiday !
Following further chats he took away all the stress for us and came bk with suggestions that were ideal - thankyou.
We have previously chosen Jake before and his knowledge is excellent. I would recommend him to look after all your holiday travel needs and plans.

Jake is without doubt THE GO TO GUY for travel.
Jake provides a very professional service and has the ability to determine the best routes and airlines,as well as access to Lounges where there are long layovers.
All accomplished within a couple of hours.My wife and I are more than comfortable inviting Jake into our home. Definitely 5 Star service.

Excellent service. Informative. Quick responses. Would use again.

Hays Travel does well to employ people of the calibre of Jake Campbell, ; he is an example to follow.

Jake has given options to what will suit my budget and he has considered all the things that I want for our holidays. Great service and smooth transactions. I will definitely book again.