Hays Travel - James Greenhedge Reviews 

201
TrustScore 5 out of 5

4.9

Personal Travel Consultant James Greenhedge, M436 ND Manchester, GB


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Rated 5 out of 5 stars

We've just booked our holiday for next year with James, and honestly, he has been amazing from start to finish. James has been so patient, taking the time to provide us with different options, answer... See more

Rated 5 out of 5 stars

Poor James had to answer serval questions. A possible change of hotels and texts at all hours! But that’s what makes his service great morning is too much trouble and I appreciate that. James will re... See more

Rated 5 out of 5 stars

Just booked our second holiday with James this year, and once again, the service has been outstanding. James always goes above and beyond. He’s incredibly responsive, makes the whole booking proc... See more

Rated 5 out of 5 stars

On this booking james greenhedge , Positive ,well mannered ,lovli phone voice ,very informative clear instructions on the booking brilliant experience ! The offer went off about a mth ago and... See more


Company details

  1. Travel Agency
  2. Cruise Agency
  3. Cruise Travel Agency
  4. Cultural Tours Provider
  5. Currency Exchange Service
  6. Travel Aggregator

Written by the company

Hays Travel, the UK's largest independent travel agent, brings over 40 years of expertise and customer care to every aspect of your holiday planning. With over 460 branches nationwide, we pride ourselves on providing our customers with tailor-made travel packages, exceptional service, and exclusive deals local to them. Whether you dream of family-friendly resorts, all-inclusive holiday packages, luxury cruises, UK short breaks, or last-minute getaways, Hays Travel is here to bring your dream holiday to life. In addition to popular travel destinations across Europe, we also provide exotic trips to far-off destinations, including Asia, the Caribbean, and beyond. Our dedicated travel agents are passionate about creating the perfect holiday experience for you. As your one-stop travel shop, we offer a wide range of services, from flights, cruise, and hotel bookings to airport parking, travel insurance, attraction tickets, and award-winning foreign exchange services. We partner with trusted suppliers like TUI, P&O Cruises, and Jet2holidays, to ensure top-quality service for all our customers, whilst hand-selecting the best deals that fit your budget and needs. Committed to delivering exceptional value, we also offer free child places and flexible payment options, including interest-free monthly direct debits and low-deposit deals on select holidays. Because everyone deserves to Holiday the Hays Way. Choose Hays Travel today for an unforgettable holiday experience backed by trusted, expert guidance every step of the way.


Contact info

  • Personal Travel Consultant James Greenhedge, M436 ND, Manchester, United Kingdom

  • 07739680627

4.9

Excellent

TrustScore 5 out of 5

201 reviews

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4.9

All reviews

(201)

119,953 reviews in the last 12 months

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Rated 5 out of 5 stars

James was very quick to respond

James was very quick to respond, my daughter had booked through him previously, says he was excellent, you sit back and James does all the work, definitely recommend him, looking forward to my trip, definitely be booking again,cheers

March 11, 2026
Unprompted review
Rated 5 out of 5 stars

Excellent Service

I messaged James after seeing a holiday on his Facebook page.
Very quick responses and easy to book.
It's also good to know that he can be contacted for any queries up to departure date.

March 4, 2026
Rated 5 out of 5 stars

3rd time booking with a great agent !

3rd time booking with a great agent !

We have now booked a number of different trips with James, and each time he is absolutley great. Care and attention taken with your requirements and always happy to go the extra mile. Love that he price-matches as well, so you know you are getting a great deal. Happy to have a single point of contact to support as we explore new places we are not as familiar with. Would not hesitate to use again or recommend.

February 10, 2026
Unprompted review
Rated 5 out of 5 stars

Excellent customer service

James was great! Friendly and helpful! He had so much patience when I was going back and forth asking 100 questions about my holiday. Would definitely book with him again!

February 12, 2026
Unprompted review
Rated 5 out of 5 stars

James was extremely helpful

James was extremely helpful, knowledgeable and polite from the start, I advised him what we were looking for, family holiday to Caribbean, room type, entertainment, pools for the kids etc and James came back with different opinions for us, I highly recommend booking with him, we are looking forward to our holiday in the summer, thank you again ☺️

February 4, 2026
Rated 5 out of 5 stars

China tour

James is lovely and friendly, always willing to help and advise. I couldn't decide where to go on my next big tour but James helped all the way and always replied to me promptly. Thank you James

February 1, 2026
Rated 5 out of 5 stars

Above and beyond service

Jay has taken many hours out of his evenings to help me, my children and my family friends book our holiday. You don’t often find dedication to a job like this lad has! We thank you very much! We got a good deal and can’t wait for our holiday. I feel more comfortable knowing it has all being sorted by a professional travel agent and feel confident we will have the best holiday. Thank you so much!

January 26, 2026
Unprompted review
Rated 5 out of 5 stars

Great service

Booked Florida with James he was very helpful with any questions I asked knew all about what I need while on holiday recommend James for a Great booking experience

January 24, 2026
Unprompted review
Rated 5 out of 5 stars

5 🌟 personal travel consultant

James was brilliant from start to finish and managed to get us a little extra discount off our holiday. Communication was great and i even needed to amend something which was no problem for him. I will be definitely using him again.

January 23, 2026
Unprompted review
Rated 5 out of 5 stars

James was fantastic in helping me book…

James was fantastic in helping me book my holiday. He was knowledgeable, patient, and always open to questions, making the whole process easy and stress-free. I really appreciated his helpful advice and support throughout. Highly recommend!

January 20, 2026
Unprompted review
Rated 5 out of 5 stars

James has been amazing sorting our…

James has been amazing sorting our holiday. Booked some time ago and due to various reasons we decided to change from Caribbean to Mediterranean cruise.
James worked his magic to get our holiday transferred with Royal Caribbean ensuring we didn’t lose any deposits. Great service throughout the initial booking and changes.
Now we just need to be patient until holiday time.

I wouldn’t hesitate to recommend James for your holiday needs.

January 16, 2026
Unprompted review
Rated 5 out of 5 stars

Hi just booked a holiday with James and…

Hi just booked a holiday with James and he was super efficient and very helpful.
I’m the most indecisive booker and James was very patient with me.
Would definitely recommend if looking for a hassle free booking

January 14, 2026
Unprompted review
Rated 5 out of 5 stars

Headache gone thanks Jay!

Jay (James) booked a very special holiday for our family to Disneyland Paris. After trying to work out logistics online it proved too much of a headache, then I saw Jays post on Facebook read his reviews and thought let’s ease this headache and see what he can do. He did not disappoint, he found a good price, arranged everything from hotel, park tickets, flights, baggage, allocated plane seats and private transfers. This poor man put up with a lot of requests and questions all greeted with professionalism and very promptly. Very much looking forward to our amazing family holiday in May. Would definitely recommend using James for all your holiday needs. Thanks Jay!

January 9, 2026
Unprompted review

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