Jamie has been a massive help and has been so patient with us throughout the whole process. She took time to understand what we wanted and she went off and found us some really good options. Made our... See more
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Jamie is the best, shes patient when I change my mind, she always goes above and beyond, this is the 4th holiday I have booked with her and wont do it through anyone else.
We use Hays Travel &, in particular, our travel consultant Jamie, all the time. Jamie books the most AMAZING itineraries for us, from safaris to cruises, to family holidays. We 100% tru... See more
Company replied
Jamie is my go to for all my holidays since we discovered her in 2021, when our holiday had been cancelled the day before we were due to fly out! Jamie found us an even better holiday than the one tha... See more
Company details
- Travel Agency
- Cruise Agency
- Cruise Travel Agency
- Cultural Tours Provider
- Currency Exchange Service
- Travel Aggregator
Written by the company
Hays Travel, the UK's largest independent travel agent, brings over 40 years of expertise and customer care to every aspect of your holiday planning. With over 460 branches nationwide, we pride ourselves on providing our customers with tailor-made travel packages, exceptional service, and exclusive deals local to them. Whether you dream of family-friendly resorts, all-inclusive holiday packages, luxury cruises, UK short breaks, or last-minute getaways, Hays Travel is here to bring your dream holiday to life. In addition to popular travel destinations across Europe, we also provide exotic trips to far-off destinations, including Asia, the Caribbean, and beyond. Our dedicated travel agents are passionate about creating the perfect holiday experience for you. As your one-stop travel shop, we offer a wide range of services, from flights, cruise, and hotel bookings to airport parking, travel insurance, attraction tickets, and award-winning foreign exchange services. We partner with trusted suppliers like TUI, P&O Cruises, and Jet2holidays, to ensure top-quality service for all our customers, whilst hand-selecting the best deals that fit your budget and needs. Committed to delivering exceptional value, we also offer free child places and flexible payment options, including interest-free monthly direct debits and low-deposit deals on select holidays. Because everyone deserves to Holiday the Hays Way. Choose Hays Travel today for an unforgettable holiday experience backed by trusted, expert guidance every step of the way.
Contact info
Personal Travel Consultant Jamie Carr, M40, Manchester, United Kingdom
- 1614648981
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Family of 4 - booked with Jamie Carr
Jamie was incredibly helpful and made the process very simple. Saved me hours of looking for holiday; told Jamie what we wanted and she did her magic. Would def recommend and use again

Reply from Hays Travel - Jamie Carr
Absolutely fantastic
Absolutely fantastic! Tasked Jamie with the hard job of finding a toured trip to the rockies for 4 weeks time! Somehow she managed to do this and I’m overjoyed. So professional and 10/10 recommend. Cant wait to share the pics. Not to mention I went into a travel agent beforehand and they couldn’t find anything 👏🏻⭐️⭐️⭐️

Reply from Hays Travel - Jamie Carr
Jamie is a fantastic travel agent
Jamie is a fantastic travel agent
She is approachable kind caring considerate and extremely knowledgeable.
She goes above and beyond
Nothing is too much trouble
She is happy to do multi quotes for you until we get the right holiday
Thoroughly recommend Jamie

Reply from Hays Travel - Jamie Carr
Fabulous to deal with
Jamie is fabulous to deal with from start to finish. She is thorough in her responses and I believe tries her best to offer value for money. She replies day and night which is helpful when you don't work 9 to 5.

Reply from Hays Travel - Jamie Carr
5 star service as always
Another trip booked with Jamie
Jamie knows exactly what I look for in a holiday and builds everything around me and makes sure I get the best experience every time
Wouldn’t book a holiday with anyone/ anywhere else

Reply from Hays Travel - Jamie Carr
I can’t thank Jamie enough!
I can’t thank Jamie enough! She was such a delight to deal with and was amazing from start to finish. She gave excellent recommendations on hotels to choose from and even selected our seats for us on the flight.
Will use Jamie for all our holidays going forward, she beat competitor prices and you just get a completely difference experience when booking a holiday, which is very much personalised to the customer.
Thanks again Jamie, we will be back ❤️

Reply from Hays Travel - Jamie Carr
Jamie Carr is a Star ⭐
Have dealt with Jamie and Hays travel on a few holidays now , always very helpful with good contact and Jamie can't do enough for you.

Reply from Hays Travel - Jamie Carr
Jamie booked a trip to New York for me
Jamie booked a trip to New York for me, it’s a surprise trip for my daughters 16th birthday so isn’t until Dec 2025 but she managed to find me direct flights and an amazing hotel this far in advance, the whole process was smooth and Jamie was amazing throughout keeping me posted every step of the way, will definitely be booking with Jamie again!

Reply from Hays Travel - Jamie Carr
Jamie is amazing
Jamie is amazing. She is always so quick to respond and takes the headache out of finding a holiday! She somehow uses her magic and makes it all feel so easy! Thank-you!

Reply from Hays Travel - Jamie Carr
Jamie Carr at hayes is the best
Jamie at hayes travel is definitely the best travel agent I have ever dealt with , really helpful and has many ideas when it came to finding the right holiday , absolutely amazing, I can’t thank her enough.

Reply from Hays Travel - Jamie Carr
Once again great service one concise…
Once again great service one concise what's app price came back quickly agreed price got booked, alway polite and friendly. We have used Jamie for the past 3 or 4 years and have booked numerous holidays, must be mounting to 10 breaks away, she even has us booked for a luxury 2 week break in 2026, but sorts our cheaper smaller holidays aswell we have been to Copenhagen, Benidorm, Ibiza, Mauritius. Plus many more. We don't use anyone else to book our holidays, Jamie is often slightly cheaper or the same as we can book ourselves, but it is nice to know we are keeping someone employed and taking the stress out of everything for us. Long may it continue

Reply from Hays Travel - Jamie Carr

Reply from Hays Travel - Jamie Carr
Excellent service
Excellent service from Jamie as always, highly recommend this wonderful lady. Gives 110% all the time, nothing is an effort no matter what time or day of the week it is .

Reply from Hays Travel - Jamie Carr
Jamie was brilliant throughout the…
Jamie was brilliant throughout the whole process of finding accommodation and booking. We went through multiple options and nothing was too much effort! Will definitely use her again. X

Reply from Hays Travel - Jamie Carr
I would give 10 stars if I could
Fantastic experience whilst booking my upcoming trip to Sri Lanka.Jamie was so helpful and patient as I changed the itinerary several times,eventually coming up with the ideal itinerary. I would and will recommend her to anyone looking to book a holiday.

Reply from Hays Travel - Jamie Carr
They could give a biger discountgger discount for…
They could give a bigger discount for customers that have used them for years and keep coming back service is excellent

Reply from Hays Travel - Jamie Carr
Jamie was amazing very helpful an also…
Jamie was amazing very helpful an also sorted the holiday quickly an efficiently great asset to hays

Reply from Hays Travel - Jamie Carr
Great
Jamie was really friendly, knowledgeable and so good at getting us the package we were looking for. Really responsive and super quick.

Reply from Hays Travel - Jamie Carr
Great experience
Jamie was unreal she knew exactly what we wanted always come back to me with answers amazing

Reply from Hays Travel - Jamie Carr
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