Hays Travel - Jane Johns Reviews 

116
TrustScore 5 out of 5

4.9

Personal Travel Consultant Jane Johns, LS26 Leeds, GB


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Rated 5 out of 5 stars

Jane is an amazing travel counsellor. Always prepared to go the extra mile, nothing is too much trouble for her. Jane listens to want you want book and ensures she finds the right holiday for you... See more

Rated 5 out of 5 stars

Jane is absolutely amazing! She has booked my holidays for the past few years now and makes the whole booking process so easy, she knows exactly what I will like and picks out all the best hotels that... See more

Rated 5 out of 5 stars

Well if we go aboard we alls use Jane Jones at Hays Travel because she gets us the best price for the holiday we want, which is always cheaper than going to the holiday company direct and if there is... See more

Rated 5 out of 5 stars

The consultant that assisted us in the lengthy search was knowledgeable and so patient with us. She provided many many quotes and never tried to put pressure on us to make a decision. She came up with... See more


Company details

  1. Travel Agency
  2. Cruise Agency
  3. Cruise Travel Agency
  4. Cultural Tours Provider
  5. Currency Exchange Service
  6. Travel Aggregator

Written by the company

Hays Travel, the UK's largest independent travel agent, brings over 40 years of expertise and customer care to every aspect of your holiday planning. With over 460 branches nationwide, we pride ourselves on providing our customers with tailor-made travel packages, exceptional service, and exclusive deals local to them. Whether you dream of family-friendly resorts, all-inclusive holiday packages, luxury cruises, UK short breaks, or last-minute getaways, Hays Travel is here to bring your dream holiday to life. In addition to popular travel destinations across Europe, we also provide exotic trips to far-off destinations, including Asia, the Caribbean, and beyond. Our dedicated travel agents are passionate about creating the perfect holiday experience for you. As your one-stop travel shop, we offer a wide range of services, from flights, cruise, and hotel bookings to airport parking, travel insurance, attraction tickets, and award-winning foreign exchange services. We partner with trusted suppliers like TUI, P&O Cruises, and Jet2holidays, to ensure top-quality service for all our customers, whilst hand-selecting the best deals that fit your budget and needs. Committed to delivering exceptional value, we also offer free child places and flexible payment options, including interest-free monthly direct debits and low-deposit deals on select holidays. Because everyone deserves to Holiday the Hays Way. Choose Hays Travel today for an unforgettable holiday experience backed by trusted, expert guidance every step of the way.


Contact info

  • Personal Travel Consultant Jane Johns, LS26, Leeds, United Kingdom

  • 0113 8270193

4.9

Excellent

TrustScore 5 out of 5

116 reviews

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4.9

All reviews

(116)

123,986 reviews in the last 12 months

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Rated 5 out of 5 stars

I wouldn’t book a holiday without…

I wouldn’t book a holiday without contacting Jane first. She is amazing. End of story. Jane will at the very least match a price you’ve seen online. What Jane also does for you is get you checked in and make sure you have the right documents (not Visas. That’s your responsibility) thanks Jane. Won’t be long till we book again.

July 27, 2024
Rated 5 out of 5 stars

So easy & efficient!

Jane Johns, our travel agent at Hays, was as amazing as ever….quick to respond, knew what we were looking for and provided great options. Smooth booking experience & so friendly. Would highly recommend.

June 28, 2024
Rated 5 out of 5 stars

Highly recommended

This is the second holiday that we have booked with Jane. She is very helpful, really friendly and gets you the best deals. Highly recommended.

June 16, 2024
Rated 5 out of 5 stars

Jane Johns is fantastic

Jane is fantastic, I have been booking holidays with her for 4 years now and she always manages to get us a great deal and understands exactly what we want, whether it’s a girls holiday in the sun or a multiple family holiday in the snow.
She responds swiftly to any requests, providing options within 24 hours and works around the clock to secure bookings, or help us with anything while we’re on the trip. Jane even checks us in and sends all of the travel info so we don’t have to do a thing! I couldn’t recommend her enough.

May 4, 2024
Rated 5 out of 5 stars

Jane is brilliant!

Jane is brilliant! Always finds us great deals and gives excellent advice. This will be our 3rd holiday that Jane has organised for us and we know it will be as fab as the last two.

March 3, 2024
Rated 5 out of 5 stars

Jane is fantastic

Jane is fantastic! Above and beyond- all done without having to go to a travel agent. She found us exactly what we were looking for. Thank you so much Jane!

March 4, 2024
Rated 5 out of 5 stars

The consultant that assisted us in the…

The consultant that assisted us in the lengthy search was knowledgeable and so patient with us. She provided many many quotes and never tried to put pressure on us to make a decision. She came up with destination suggestions and has vast experience in her field which really showed with her kindness and attention to detail. Her name is Jane Jeans.

February 13, 2024
Rated 5 out of 5 stars

Jane was so patient and helpful whilst…

Jane was so patient and helpful whilst searching for our perfect holiday for our family, she priced up a variety of options for us and even matched prices from online.
Would 100% recommend Jane, it took all the stress and hassle away from us!
Thanks again

January 30, 2024
Rated 5 out of 5 stars

Jane was great as always

Jane was great as always! Book all my holidays via Jane as she is so patient and helpful and keen to find exactly the right holiday for us.

January 23, 2024
Rated 5 out of 5 stars

Jane was amazing

Jane was amazing! Looked at lots of different options x giving really helpful advice and would highly recommend!!

September 30, 2023

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