Hays Travel - Jane Thistlewhite Reviews 

368
TrustScore 5 out of 5

5.0

Personal Travel Consultant Jane Thistlewhite, S13 Sheffield, GB


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Rated 5 out of 5 stars

Very helpful, gave advice on which areas/hotels would suit our needs price matched so didn’t need to worry everything done for us.

Rated 5 out of 5 stars

Gave all my info dates,budget and areas I would consider. Very quick, 24 hrs beginning to end of booking, excellent 👍

Rated 5 out of 5 stars

From my first enquiry to the booking of my trip the service provided by Jane has been excellent. Answered me straight away and kept me updated with regards to availability and even managed to book a... See more

Company replied

Rated 5 out of 5 stars

Excellent service. Ive booked a few holidays through hays travel (Jane thislewhite) and every time ive had brilliant service. They cant do enough for you. Friendly, helpful, efficient. Just brillia... See more

Company replied


Company details

  1. Travel Agency
  2. Cruise Agency
  3. Cruise Travel Agency
  4. Cultural Tours Provider
  5. Currency Exchange Service
  6. Travel Aggregator

Written by the company

Hays Travel, the UK's largest independent travel agent, brings over 40 years of expertise and customer care to every aspect of your holiday planning. With over 460 branches nationwide, we pride ourselves on providing our customers with tailor-made travel packages, exceptional service, and exclusive deals local to them. Whether you dream of family-friendly resorts, all-inclusive holiday packages, luxury cruises, UK short breaks, or last-minute getaways, Hays Travel is here to bring your dream holiday to life. In addition to popular travel destinations across Europe, we also provide exotic trips to far-off destinations, including Asia, the Caribbean, and beyond. Our dedicated travel agents are passionate about creating the perfect holiday experience for you. As your one-stop travel shop, we offer a wide range of services, from flights, cruise, and hotel bookings to airport parking, travel insurance, attraction tickets, and award-winning foreign exchange services. We partner with trusted suppliers like TUI, P&O Cruises, and Jet2holidays, to ensure top-quality service for all our customers, whilst hand-selecting the best deals that fit your budget and needs. Committed to delivering exceptional value, we also offer free child places and flexible payment options, including interest-free monthly direct debits and low-deposit deals on select holidays. Because everyone deserves to Holiday the Hays Way. Choose Hays Travel today for an unforgettable holiday experience backed by trusted, expert guidance every step of the way.


Contact info

  • Personal Travel Consultant Jane Thistlewhite, S13, Sheffield, United Kingdom

  • 0114 2560916

5.0

Excellent

TrustScore 5 out of 5

368 reviews

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5.0

All reviews

(368)

127,122 reviews in the last 12 months

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Rated 5 out of 5 stars

Jane was very helpful even though I was…

Jane was very helpful even though I was quite neurotic in what we wanted for our holiday. She found the same deal and managed to get it a little cheaper too.

June 4, 2025
Hays Travel - Jane Thistlewhite logo

Reply from Hays Travel - Jane Thistlewhite

Thank you for booking your holiday with us Kelly and for taking the time to write your fab review.
Jane Thistlewhite at Hays Travel

Rated 4 out of 5 stars

I've always booked with hays travel…

I've always booked with hays travel never had a bad holiday

May 31, 2025
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Reply from Hays Travel - Jane Thistlewhite

Thank you for booking your holidays with us Samantha and for taking the time to write your fab review.
Jane Thistlewhite at Hays Travel

Rated 5 out of 5 stars

Really quick response to my enquiry

Really quick response to my enquiry, first contacted in the afternoon and I was all booked by the evening!
Initially I had a different destination in mind (with an open mind though), and I was given some alternative deals, which I ended up booking. The deal was amazing and she listened to exactly what I wanted. Fab service.

May 11, 2025
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Reply from Hays Travel - Jane Thistlewhite

Thank you for booking you holiday with us Chloe and for taking the time to write your fab review .
Jane Thistlewhite at Hays Travel

Rated 5 out of 5 stars

Excellent communication

Excellent communication , knowledge and good price

April 29, 2025
Hays Travel - Jane Thistlewhite logo

Reply from Hays Travel - Jane Thistlewhite

Thank you for booking your holiday with us Kerry and for taking the time to write your fab review .
Jane Thistlewhite at Hays Travel

Rated 5 out of 5 stars

Rachel Sykes, first class service as usual

Rachel Sykes is always on hand to book our holidays and this one was a first class service as usual. Best price and time taken to ensure we had the best deal possible. Rachel always knows what is "out sort of place" so if I suggest somewhere which she knows isn't for us she will tell me rather than arrive at a destination and be disappointed.

May 5, 2025
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Reply from Hays Travel - Jane Thistlewhite

Thank you for booking your holiday with us and for taking the time to write your fab review .
Jane Thistlewhite at Hays Travel

Rated 5 out of 5 stars

I book with Jane every year and she gos…

I book with Jane every year and she gos above and beyond to help me find exactly what I’m looking for at the right price

April 25, 2025
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Reply from Hays Travel - Jane Thistlewhite

Thank you for your loyalty Kerry , Always a pleasure to help you find the perfect holidays .
Jane Thistlewhite at Hays Travel

Rated 5 out of 5 stars

Amazing staff I always deal with Jane n Ashleigh

Hi there I always find deals on there site they post and I also see others and I send Jane and Ashleigh them and they are lovely women they sort everything out for you always book with these as I have 2 kids that have disabilities they always sort my special assistant out for me n my seats on plane if you need a holiday booking go with these there brilliant have been every time for me

May 4, 2025
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Reply from Hays Travel - Jane Thistlewhite

Thank you for your loyalty Rebecca and for taking the time to write your fab review .
Jane Thistlewhite at Hays Travel

Rated 5 out of 5 stars

Attentive

Attentive, helpful and fast. Beat the price on tui even if just by a few pounds

May 4, 2025
Hays Travel - Jane Thistlewhite logo

Reply from Hays Travel - Jane Thistlewhite

Thank you for booking your holiday with us Claire and for taking the time to write your fab review.
Jane Thistlewhite at Hays Travel

Rated 5 out of 5 stars

Told Jane what we wanted and when,was…

Told Jane what we wanted and when,was all sorted within 10 minutes and she also sorted private transport and £100 off the price, cannot fault Jane

April 27, 2025
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Reply from Hays Travel - Jane Thistlewhite

Thank you for booking your holiday with us David and for taking the time to write your fab review .
Jane Thistlewhite at Hays Travel

Rated 5 out of 5 stars

A1 service

Very informative and a pleasure to deal with

April 26, 2025
Hays Travel - Jane Thistlewhite logo

Reply from Hays Travel - Jane Thistlewhite

Thank you for booking your holiday with us Kelly , Always here here if you need us .
Jane Thistlewhite at Hays Travel

Rated 5 out of 5 stars

So easy to book and excellent service…

So easy to book and excellent service jane was brilliant

April 9, 2025
Hays Travel - Jane Thistlewhite logo

Reply from Hays Travel - Jane Thistlewhite

Thank you Shaun and Carol for booking your holiday with me and for writing your fab review.
I hope Jake has an amazing 1st holiday over sea's.
Jane Thistlewhite at Hays Travel

Rated 5 out of 5 stars

Very helpful

Very helpful
Answered all my concerns quickly
Easy experience
Happy customer

April 15, 2025
Hays Travel - Jane Thistlewhite logo

Reply from Hays Travel - Jane Thistlewhite

Thank you for boking your holiday with us Leanne and for taking the time to write your fab review .
Jane Thistlewhite at Hays Travel

Rated 5 out of 5 stars

Cyprus

Got in touch with Hays booked my holiday with ease everything sorted within 24hrs . Got all the relevant information.

April 14, 2025
Hays Travel - Jane Thistlewhite logo

Reply from Hays Travel - Jane Thistlewhite

Thank you for booking your holiday wit us Lynne and for taking the time to write your fab review .
Jane Thistlewhite at Hays Travel

Rated 5 out of 5 stars

EXCELLENT customer service from Jane!

Jane was very quick in responding to messages! Our first family holiday abroad was booked with ease and within a matter of minutes. After which the deposit payment was made and all documents emailed through straight away. Excellent customer service. Thank you 👍☺️

April 13, 2025
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Reply from Hays Travel - Jane Thistlewhite

Thank you for your fab review Adele and for choosing us to book your 1st family holiday , Exciting times .
Jane Thistlewhite at Hays Travel

Rated 5 out of 5 stars

100% brilliant

I asked a lot of questions & every1 was answered. Giving me the different prices quickly. Absolutely brilliant customer service. Would 100% recommend Thankyou very much

April 9, 2025
Hays Travel - Jane Thistlewhite logo

Reply from Hays Travel - Jane Thistlewhite

Thank you for booking your holidays with us Kirsty and for taking the time to write your fab review .
Always here if you need us
Jane Thistlewhite at Hays Travel

Rated 5 out of 5 stars

Brilliant as always

Brilliant as always

April 4, 2025
Hays Travel - Jane Thistlewhite logo

Reply from Hays Travel - Jane Thistlewhite

Thank you for booking your holiday with us Merise and for your loyalty .
Jane Thistlewhite at Hays Travel

Rated 5 out of 5 stars

First time booking with Hays Travel and…

First time booking with Hays Travel and was a very good experience Jane was so patient and helpful nothing was to much trouble will definitely use her again

March 24, 2025
Hays Travel - Jane Thistlewhite logo

Reply from Hays Travel - Jane Thistlewhite

Thank you for booking your holidays with us Wendy , And for taking the time to write your fab review.
always here if you need us .
Jane Thistlewhite at Hays Travel

Rated 5 out of 5 stars

She was brilliant and so helpful glad…

She was brilliant and so helpful glad she dealt with my holiday booking 😀

April 1, 2025
Hays Travel - Jane Thistlewhite logo

Reply from Hays Travel - Jane Thistlewhite

Thank you for boking your holiday with us Michaela and for taking the time to write your fab review
Jane Thistlewhite at Hays Travel

Rated 5 out of 5 stars

Great deal and super efficient service!

Great deal and super efficient service in getting it all booked. All queries were answered swiftly and all paperwork was emailed across immediately.

March 24, 2025
Hays Travel - Jane Thistlewhite logo

Reply from Hays Travel - Jane Thistlewhite

Thank you for booking your holiday with us Kara , And for taking the time to write your fab review
Jane Thistlewhite at Hays Travel

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