Jannine made everything so simple - even with our "we need to leave in 10days, help us!" state of mind, she made it easy, simple to pay, no stress of looking through all the websites to find the bes... See more
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
See what reviewers are saying
Jannine listened to what we were looking for and was very helpful finding us a hotel near the beach with entertainment for our teenagers. She was able to offer us a variety of different hotels and... See more
We always use Janine. Very professional and nothing too much trouble. Always gets the best deals. Thank you
Company replied
Amazing. Very helpful and understanding. Can’t wait for our holiday. X
Company replied
Company details
- Travel Agency
- Cruise Agency
- Cruise Travel Agency
- Cultural Tours Provider
- Currency Exchange Service
- Travel Aggregator
Written by the company
Hays Travel, the UK's largest independent travel agent, brings over 40 years of expertise and customer care to every aspect of your holiday planning. With over 460 branches nationwide, we pride ourselves on providing our customers with tailor-made travel packages, exceptional service, and exclusive deals local to them. Whether you dream of family-friendly resorts, all-inclusive holiday packages, luxury cruises, UK short breaks, or last-minute getaways, Hays Travel is here to bring your dream holiday to life. In addition to popular travel destinations across Europe, we also provide exotic trips to far-off destinations, including Asia, the Caribbean, and beyond. Our dedicated travel agents are passionate about creating the perfect holiday experience for you. As your one-stop travel shop, we offer a wide range of services, from flights, cruise, and hotel bookings to airport parking, travel insurance, attraction tickets, and award-winning foreign exchange services. We partner with trusted suppliers like TUI, P&O Cruises, and Jet2holidays, to ensure top-quality service for all our customers, whilst hand-selecting the best deals that fit your budget and needs. Committed to delivering exceptional value, we also offer free child places and flexible payment options, including interest-free monthly direct debits and low-deposit deals on select holidays. Because everyone deserves to Holiday the Hays Way. Choose Hays Travel today for an unforgettable holiday experience backed by trusted, expert guidance every step of the way.
Contact info
Personal Travel Consultant Jannine Green, PO14, Portsmouth, United Kingdom
- 1329732861
4.3
Excellent
10 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Stress free booking from start to finish
Jannine made everything so simple - even with our "we need to leave in 10days, help us!" state of mind, she made it easy, simple to pay, no stress of looking through all the websites to find the best deal, she had it all under control.
Perfect!
This is our second time booking with Jannine, and we will definitely book with her next year.
July 11, 2024
Thorough and professional
Jannine listened to what we were looking for and was very helpful finding us a hotel near the beach with entertainment for our teenagers.
She was able to offer us a variety of different hotels and experiences and was very supportive and friendly throughout.
April 19, 2024
May use AI-assist with repliesRead more
At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.
Reply from Hays Travel - Jannine Green
You’re so welcome. Thank you for booking with me 🥰
Janine is great!
We always use Janine. Very professional and nothing too much trouble. Always gets the best deals. Thank you
November 16, 2023
Reply from Hays Travel - Jannine Green
Thank you so much Lisa always a pleasure :)
Fantastic service
Very quick responses and easy communication, excellent service.
Would definitely use Jannine again.
August 6, 2023
Reply from Hays Travel - Jannine Green
Thank you so much was a pleasure. Hope you have a wonderful holiday :)
Reply from Hays Travel - Jannine Green
Thank you so much always a pleasure 😊
She was absolutely amazing
July 12, 2023
Reply from Hays Travel - Jannine Green
Thank you so much , was a pleasure and hope you have a wonderful holiday 😊
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.