Hays Travel - Jessica Kirkbride Reviews 

12
TrustScore 4.5 out of 5

4.4

Personal Travel Consultant Jessica Kirkbride, DN5 Doncaster, GB


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Rated 5 out of 5 stars

Jessica made the booking process so simple and checked that we were happy every step of the way. I'm now looking forward to my holiday to Disneyland Paris and would be happy to book with her again.

Company replied

Rated 5 out of 5 stars

Jess was brilliant from the start, she made booking this holiday for me and my boys so smooth and easy! She listened carefully and confirmed everything back to me to make sure it was perfect before we... See more

Company replied

Rated 5 out of 5 stars

After wanting to book Disneyland Paris for me and my family for ages!! I finally, rather nervously took the plunge! I had no real idea what I wanted, but Jess put a perfect package together for u... See more

Company replied

Rated 5 out of 5 stars

Michele was really helpful and friendly and answered all of my questions in a very timely manner. It was so easy to book with her, we're hoping to book something else with her later in the year


Company details

  1. Travel Agency
  2. Cruise Agency
  3. Cruise Travel Agency
  4. Cultural Tours Provider
  5. Currency Exchange Service
  6. Travel Aggregator

Written by the company

Hays Travel, the UK's largest independent travel agent, brings over 40 years of expertise and customer care to every aspect of your holiday planning. With over 460 branches nationwide, we pride ourselves on providing our customers with tailor-made travel packages, exceptional service, and exclusive deals local to them. Whether you dream of family-friendly resorts, all-inclusive holiday packages, luxury cruises, UK short breaks, or last-minute getaways, Hays Travel is here to bring your dream holiday to life. In addition to popular travel destinations across Europe, we also provide exotic trips to far-off destinations, including Asia, the Caribbean, and beyond. Our dedicated travel agents are passionate about creating the perfect holiday experience for you. As your one-stop travel shop, we offer a wide range of services, from flights, cruise, and hotel bookings to airport parking, travel insurance, attraction tickets, and award-winning foreign exchange services. We partner with trusted suppliers like TUI, P&O Cruises, and Jet2holidays, to ensure top-quality service for all our customers, whilst hand-selecting the best deals that fit your budget and needs. Committed to delivering exceptional value, we also offer free child places and flexible payment options, including interest-free monthly direct debits and low-deposit deals on select holidays. Because everyone deserves to Holiday the Hays Way. Choose Hays Travel today for an unforgettable holiday experience backed by trusted, expert guidance every step of the way.


Contact info

  • Personal Travel Consultant Jessica Kirkbride, DN5, Doncaster, United Kingdom

  • 01302319136

4.4

Excellent

TrustScore 4.5 out of 5

12 reviews

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3-star
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1-star

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4.4

All reviews

(12)

120,615 reviews in the last 12 months

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Rated 5 out of 5 stars

Jess was brilliant from the start

Jess was brilliant from the start, she made booking this holiday for me and my boys so smooth and easy! She listened carefully and confirmed everything back to me to make sure it was perfect before we went ahead. Thank you Jess!

January 5, 2024
Hays Travel - Jessica Kirkbride logo

Reply from Hays Travel - Jessica Kirkbride

Hi Angela,

Thank you so much for taking to time to leave me such an amazing review 😍 Its been a pleasure booking this holiday for you and your boys, I cant wait to hear all about it! Have a fab time!!

Jess xx

Rated 5 out of 5 stars

Made the booking process simple!

Jessica made the booking process so simple and checked that we were happy every step of the way. I'm now looking forward to my holiday to Disneyland Paris and would be happy to book with her again.

January 3, 2024
Unprompted review
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Reply from Hays Travel - Jessica Kirkbride

Hi Michelle,

Thank you so much for taking the time to leave me such a fab review! It was my absolute pleasure, I'm so excited for you and your family. You will have THE best time.

Thanks again

Jess x

Rated 5 out of 5 stars

Excellent customer service

Jessica was super helpful when we booked our cruise, nothing was too much trouble and she made the experience really easy for us.

November 29, 2023
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Reply from Hays Travel - Jessica Kirkbride

Hi Claire,

Honestly thank you so much for taking the time to leave such a lovely review 💗. It was my absolute pleasure to help with this cruise and I am sure you will have an amazing time. Anything else I can help with in the future please do let me know 😊

Jess xx

Rated 5 out of 5 stars

Jess is so super helpful

I contacted Jess regarding a cruise I'd seen, having never done one before I had no idea what I was booking.
Jess was incredibly patient and explained everything thoroughly to me.
I am really grateful to Jess for the amount of time spent with me and I even got a friend on board to book. Jess stayed up late to get both bookings completed for us.
Thank you Jess - highly recommended

November 21, 2023
Unprompted review
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Reply from Hays Travel - Jessica Kirkbride

Hi Vicky,

Thank you so much for taking to time to leave me such an amazing review 😍 Its been a pleasure booking this cruise for you, I cant wait to hear all about it!

Jess xx

Rated 5 out of 5 stars

The agent was very helpful and polite…

The agent was very helpful and polite she didn’t rush us and explained everything so clearly as my friend and I are in our 80s she couldn’t do enough to make sure we were happy

November 9, 2023
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Reply from Hays Travel - Jessica Kirkbride

Aww thanks gran, cant wait to see the pictures 🤩

Rated 5 out of 5 stars

Very helpful

Very helpful, amazing customer service, very polite and professional. Thankyou Jess

November 14, 2023
Unprompted review
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Reply from Hays Travel - Jessica Kirkbride

Hi Katie

Thanks for taking the time to leave such fab feedback it really is appreciated. I look forward to helping you again with future trips.

Thanks
Jess :)

Rated 5 out of 5 stars

Booked a holiday with Jess to Ibiza…

Booked a holiday with Jess to Ibiza could not recommend a more friendly understanding person she met every requirement and understood everything we wanted and made it simple and easy for us to understand will definitely book with again

November 14, 2023
Unprompted review
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Reply from Hays Travel - Jessica Kirkbride

Hi Beth, thank you so much for taking the time to leave me such a kind review, it really means a lot. I'm sure you will have an amazing time. Can't wait to hear all about it :)

Rated 5 out of 5 stars

Holiday booking made easy with Jess

Booking a trip to Disney for my family and Jess made this process so clear and simple for me. Holiday booked within hours. Messages were answered within minutes of sending & Jess even called to take my info over the phone. Great service & so slick and easy from initial message right through to payment. Thank you so much. As a busy mum this was made so simple for me to book this so quickly!

October 30, 2023
Unprompted review
Hays Travel - Jessica Kirkbride logo

Reply from Hays Travel - Jessica Kirkbride

Hi Linzi,

Thanks so much for taking the time to leave me such a lovely review, I am sure you will all have an amazing time away. Looking forward to helping you again in the future :)

Thanks

Jess x

Rated 5 out of 5 stars

What a star!

After wanting to book Disneyland Paris for me and my family for ages!! I finally, rather nervously took the plunge!
I had no real idea what I wanted, but Jess put a perfect package together for us!!
She also kept checking in, and made sure we were aware of the extra benefits of booking!

Not only that, we received an lovely package of Disney goodies and a thank you card in the post for being her first DISNEY booking

October 20, 2023
Unprompted review
Hays Travel - Jessica Kirkbride logo

Reply from Hays Travel - Jessica Kirkbride

Thank so much for booking with me and taking the time to leave me such a lovely review. I hope you and your family have an amazing time! x

Rated 5 out of 5 stars

Fab booking service with Jessica.

Fab booking service with Jessica.
We always have an annual family holiday.
Jessica listened to everything we asked for and delivered

October 15, 2023
Unprompted review
Hays Travel - Jessica Kirkbride logo

Reply from Hays Travel - Jessica Kirkbride

Thanks so much for your review. I hope you enjoy your family time away!

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