Jo was amazing to work with. She had flexible hours and was already ready to support whenever I had questions. Morning and evening. She was efficient with our booking and I felt like she was really d... See more
Company replied
Personal Travel Consultant Joanne Bridge, WA119BB St helens, NW (England), GB
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Jo was amazing to work with. She had flexible hours and was already ready to support whenever I had questions. Morning and evening. She was efficient with our booking and I felt like she was really d... See more
Company replied
Joanne was amazing. She was so quick at looking at all the options for me. Gave me all the information I needed and went above and beyond by giving extra options because she got carried away she said.... See more
Company replied
Joanne dealt with my enquiry very promptly and professionally. I was given a choice of options and was able to select the cruise that best suited my requirements. The booking was completed in no time... See more
Company replied
Great service from Joanne found a lovely villa in Cyprus for my lads 21st bday next year, pleasure to do business will be back to book more holidays in the future.
Hays Travel, the UK's largest independent travel agent, brings over 40 years of expertise and customer care to every aspect of your holiday planning. With over 460 branches nationwide, we pride ourselves on providing our customers with tailor-made travel packages, exceptional service, and exclusive deals local to them. Whether you dream of family-friendly resorts, all-inclusive holiday packages, luxury cruises, UK short breaks, or last-minute getaways, Hays Travel is here to bring your dream holiday to life. In addition to popular travel destinations across Europe, we also provide exotic trips to far-off destinations, including Asia, the Caribbean, and beyond. Our dedicated travel agents are passionate about creating the perfect holiday experience for you. As your one-stop travel shop, we offer a wide range of services, from flights, cruise, and hotel bookings to airport parking, travel insurance, attraction tickets, and award-winning foreign exchange services. We partner with trusted suppliers like TUI, P&O Cruises, and Jet2holidays, to ensure top-quality service for all our customers, whilst hand-selecting the best deals that fit your budget and needs. Committed to delivering exceptional value, we also offer free child places and flexible payment options, including interest-free monthly direct debits and low-deposit deals on select holidays. Because everyone deserves to Holiday the Hays Way. Choose Hays Travel today for an unforgettable holiday experience backed by trusted, expert guidance every step of the way.
Personal Travel Consultant Joanne Bridge, WA119BB, St helens, NW (England), United Kingdom
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Joanne is super helpful and goes above and beyond in every way. Thank you
Again Joanne was exceptional giving a first rate service in booking our holiday
Great service from Joanne found a lovely villa in Cyprus for my lads 21st bday next year, pleasure to do business will be back to book more holidays in the future.
Joanne goes above and beyond to find the perfect holiday

Reply from Hays Travel - Joanne Bridge
Jo made everything easy. She took the time to listen and answer all our questions as we are first time cruisers. Explained everything as she was making the bookings for us. Thank you Jo.

Reply from Hays Travel - Joanne Bridge
Joanne was very helpful and efficient with booking our holiday. Her customer service was amazing, we will be definitely be using her and Hays travel to book again :)

Reply from Hays Travel - Joanne Bridge
Joanne dealt with my enquiry very promptly and professionally. I was given a choice of options and was able to select the cruise that best suited my requirements. The booking was completed in no time at all and now I excited for my next adventure. I am determined to see hummingbirds this time!

Reply from Hays Travel - Joanne Bridge
Joanne was amazing. She was so quick at looking at all the options for me. Gave me all the information I needed and went above and beyond by giving extra options because she got carried away she said. You can tell she has a real passion for travel and enjoys her job. We managed to get everything I wanted from a holiday for a great price. Would definitely be using Joanne again for all our holidays. She made is so quick simple and easy.

Reply from Hays Travel - Joanne Bridge
Booking was super easy and simple , Joanne made everything very clear , she answered any questions we had and made the whole booking process very easy. Can’t wait to book another amazing deal soon. Thank you !

Reply from Hays Travel - Joanne Bridge
Easy to book and brilliant price really informative

Reply from Hays Travel - Joanne Bridge
Jo was amazing to work with. She had flexible hours and was already ready to support whenever I had questions. Morning and evening.
She was efficient with our booking and I felt like she was really doing her best to make sure we booked the best possible holiday for us. I loved how she wasn't pushy and would wait for me to contact her whilst we were thinking about which options to book, even waiting a few days until we were ready. Would definitely book again using her wonderful services!

Reply from Hays Travel - Joanne Bridge
We just said what we wanted and Jo then did all the work to find us our perfect holiday at a great price.

Reply from Hays Travel - Joanne Bridge
Joanne was very helpful and went out of her way to make sure our needs where catered for.
Will 100% be booking with her in the future.

Reply from Hays Travel - Joanne Bridge
Excellent customer service, easy communication, best deal found for our trip, more than happy with our holiday booked and will only use this representative for future holidays, thank you

Reply from Hays Travel - Joanne Bridge
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