Another absolutely fantastic smooth experience. Decided to join friends on a cruise last minute - our first cruise but Joanne’s advice and experience made the booking process flawless.
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Once again we used Joanne for booking a family easter getaway , she is very pleasant so very helpful and extremely knowledgeable. We wouldn't use anyone else as Joanne is 1st class at her job and we... See more
Joanne was amazing at informing me of the options available for me and my family. As an anxious flyer who has not travelled to a foreign destination in quite a few years she explained everything clear... See more
Company replied
Excellent customer service! Joanne listened to what we wanted and got us a great deal. Quick to respond to our queries and nothing was a problem when we needed to change dates etc. Definitely our go t... See more
Company replied
Company details
- Travel Agency
- Cruise Agency
- Cruise Travel Agency
- Cultural Tours Provider
- Currency Exchange Service
- Travel Aggregator
Written by the company
Hays Travel, the UK's largest independent travel agent, brings over 40 years of expertise and customer care to every aspect of your holiday planning. With over 460 branches nationwide, we pride ourselves on providing our customers with tailor-made travel packages, exceptional service, and exclusive deals local to them. Whether you dream of family-friendly resorts, all-inclusive holiday packages, luxury cruises, UK short breaks, or last-minute getaways, Hays Travel is here to bring your dream holiday to life. In addition to popular travel destinations across Europe, we also provide exotic trips to far-off destinations, including Asia, the Caribbean, and beyond. Our dedicated travel agents are passionate about creating the perfect holiday experience for you. As your one-stop travel shop, we offer a wide range of services, from flights, cruise, and hotel bookings to airport parking, travel insurance, attraction tickets, and award-winning foreign exchange services. We partner with trusted suppliers like TUI, P&O Cruises, and Jet2holidays, to ensure top-quality service for all our customers, whilst hand-selecting the best deals that fit your budget and needs. Committed to delivering exceptional value, we also offer free child places and flexible payment options, including interest-free monthly direct debits and low-deposit deals on select holidays. Because everyone deserves to Holiday the Hays Way. Choose Hays Travel today for an unforgettable holiday experience backed by trusted, expert guidance every step of the way.
Contact info
Personal Travel Consultant Joanne Quigley, BT49, Limavady, United Kingdom
- 2877280016
4.8
Excellent
86 reviews
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Our travel agent Joanne was fantastic
Our travel agent Joanne was fantastic, quick and efficient
March 20, 2025
Friendly and easy to book
Excellent service and knowledge of the area that we wanted to go too. Gave us a few choices to choose from. Process of booking and payment was easy and confirmation emailed immediately. Highly recommend
February 25, 2025
Joanne was very knowledgeable and…
Joanne was very knowledgeable and offered good advice
January 30, 2025
May use AI-assist with repliesRead more
At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.
First class service from start to…
First class service from start to finish. Joanne made booking our family holiday quick and easy.
January 8, 2025
Reply from Hays Travel - Joanne Quigley
Thanks Vicky it was a pleasure xx
This is the second time we have booked…
This is the second time we have booked our trip through Joanne and once again delighted with the service she provides.
January 14, 2025
Reply from Hays Travel - Joanne Quigley
Thank Ruth it was a pleasure to book your Disneyland trip xx
Reply from Hays Travel - Joanne Quigley
Thank Andrea once again for your booking it was a pleasure
Joanne was very helpful and nothing was…
Joanne was very helpful and nothing was too much bother very pleasant and accommodating.x
December 24, 2024
Reply from Hays Travel - Joanne Quigley
Thanks again Hilda it was a pleasure
Joanne is thee best! …
As always Joanne looks after us very well with our holidays - excellent customer service 👍🤩
November 20, 2024
Great experience
Joanne is very helpful and accommodating every time I book a holiday through her. She responds quickly and always beats the jet2 website price. Nothing is too much bother.
November 19, 2024
She was very helpful and took time to…
She was very helpful and took time to talk to us and did not rush us
September 17, 2024
Joanne was very helpful when helping me…
Joanne was very helpful when helping me select flight times and hotel
September 7, 2024
Brillant very knowledgeable lady
Brillant very knowledgeable lady
Have now booked numerous holidays with Joanne
Highly recommend her to all my friends
July 24, 2024
Joanne at Hays - Summer Holiday
Joanne was amazing at informing me of the options available for me and my family. As an anxious flyer who has not travelled to a foreign destination in quite a few years she explained everything clearly and put my mind at ease. She was very easy to talk to and we are very happy with the destination we selected as it caters to the whole family’s needs by way of local attractions and things to do. We are all incredibly excited and looking forward to our holiday!!!
July 10, 2024
Reply from Hays Travel - Joanne Quigley
It's wonderful to hear that you had such a positive experience! I was thrilled that you found the process of planning your trip so easy and enjoyable. We know that traveling with a family can be a lot to handle, so we're happy that you were able to relax and feel confident in your decision. We hope you have a fantastic time on your holiday!Thank you again
Excellent service from Joanne
Excellent service from Joanne. All details explained fully. No hassle. Quick and efficient booking. Highly recommend Joanne for all your travel needs.
July 5, 2024
Reply from Hays Travel - Joanne Quigley
It's wonderful to hear that you had such a positive experience! I was thrilled that you found the process of planning your trip so easy and enjoyable. We know that traveling with a family can be a lot to handle, so we're happy that you were able to relax and feel confident in your decision. We hope you have a fantastic time on your holiday! Thank you again
Joanne was so helpful with our booking…
Joanne was so helpful with our booking thank you.😀
July 3, 2024
Reply from Hays Travel - Joanne Quigley
It's wonderful to hear that you had such a positive experience! I was thrilled that you found the process of planning your trip so easy and enjoyable. We know that traveling with a family can be a lot to handle, so we're happy that you were able to relax and feel confident in your decision. We hope you have a fantastic time on your holiday!Thank you again
Joanne was very pleasant and helpful in…
Joanne was very pleasant and helpful in arranging our trip! She was quick to respond with answers to my questions and made booking our trip very easy.
May 10, 2024
Reply from Hays Travel - Joanne Quigley
It's wonderful to hear that you had such a positive experience! I was thrilled that you found the process of planning your trip so easy and enjoyable. We know that traveling with a family can be a lot to handle, so we're happy that you were able to relax and feel confident in your decision. We hope you have a fantastic time on your holiday!Thank you again
Fantastic service.
Process was quick, professional and price was great. Looking forward to our holiday…thank you.
May 3, 2024
Reply from Hays Travel - Joanne Quigley
It's wonderful to hear that you had such a positive experience! I was thrilled that you found the process of planning your trip so easy and enjoyable. We know that traveling with a family can be a lot to handle, so we're happy that you were able to relax and feel confident in your decision. We hope you have a fantastic time on your holiday!Thank you again
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