Hays Travel - Julie Painter Reviews 

178
TrustScore 5 out of 5

4.9

Personal Travel Consultant Julie Painter, BH31 Verwood, GB


While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

See what reviewers are saying

Rated 5 out of 5 stars

We’ve always used Julie to book our holidays for the past few years. We would never go anywhere else to book as we know we will never get the same level of service with anyone else! Julie knows what t... See more

Rated 5 out of 5 stars

I felt very comfortable booking with Julie. She made the experience easy for 7 of us and she was very knowledgeable. It will be reassuring knowing that I have Julie on the end of the phone if we have... See more

Rated 5 out of 5 stars

Julie has been fantastic with our holiday plans! Only got to know her this year and we have already booked 3 holidays. She is super friendly and super helpful at all times Disney Paris - Hallowe... See more

Rated 5 out of 5 stars

This is the third holiday that I've booked with Julie and she always makes life easier. She's very knowledgeable when it comes to travel, so you're in safe hands (especially if you're travelling with... See more


Company details

  1. Travel Agency
  2. Cruise Agency
  3. Cruise Travel Agency
  4. Cultural Tours Provider
  5. Currency Exchange Service
  6. Travel Aggregator

Written by the company

Hays Travel, the UK's largest independent travel agent, brings over 40 years of expertise and customer care to every aspect of your holiday planning. With over 460 branches nationwide, we pride ourselves on providing our customers with tailor-made travel packages, exceptional service, and exclusive deals local to them. Whether you dream of family-friendly resorts, all-inclusive holiday packages, luxury cruises, UK short breaks, or last-minute getaways, Hays Travel is here to bring your dream holiday to life. In addition to popular travel destinations across Europe, we also provide exotic trips to far-off destinations, including Asia, the Caribbean, and beyond. Our dedicated travel agents are passionate about creating the perfect holiday experience for you. As your one-stop travel shop, we offer a wide range of services, from flights, cruise, and hotel bookings to airport parking, travel insurance, attraction tickets, and award-winning foreign exchange services. We partner with trusted suppliers like TUI, P&O Cruises, and Jet2holidays, to ensure top-quality service for all our customers, whilst hand-selecting the best deals that fit your budget and needs. Committed to delivering exceptional value, we also offer free child places and flexible payment options, including interest-free monthly direct debits and low-deposit deals on select holidays. Because everyone deserves to Holiday the Hays Way. Choose Hays Travel today for an unforgettable holiday experience backed by trusted, expert guidance every step of the way.


Contact info

  • Personal Travel Consultant Julie Painter, BH31, Verwood, United Kingdom

  • 1202069630

4.9

Excellent

TrustScore 5 out of 5

178 reviews

5-star
4-star
3-star
2-star
1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.9

All reviews

(178)

126,307 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

A magic holiday fairy

Once again, Julie has worked her magic! A Norwegian cruise has been on my radar for a while, but we wanted to go in 2028. Julie has kept her ear to the ground and as soon as the dates were available she let me know so we could go ahead and book. She brought her own experience of the ship and the cruise to us to make sure we are fully informed of everything. She even processed the deposit and answered questions whilst she was on holiday herself. This is the fifth or sixth trip Julie has booked for us and we definitely be using her again in the future.

May 5, 2026
Rated 5 out of 5 stars

Julie is the best

Julie is the best very professional brilliant at what she does always looks out for me and my family
A credit to hays absolutely amazing
I recommend her to everyone

March 13, 2026
Rated 5 out of 5 stars

Mediterranean Cruise

We have just booked another holiday through Julie (PTC) from Hays Travel. She is so good at finding exactly what we are looking for and at a good price. Julie always responds straight back to any questions we have. We are so thankful we have found her and wouldn’t hesitate to use her again.

February 2, 2026
Rated 5 out of 5 stars

Top service!

Any time, any day Julie is on hand! Always quick to respond and nothing ever feels like a problem when changing our minds 100 times! Would recommend Julie to any friend or family member wishing to book their holiday!

January 22, 2026
Rated 5 out of 5 stars

Fantastic service

Julie is absolutely fantastic! She’s always on the ball, quick at responding, friendly and extremely hard working (all hours of the day!)

January 23, 2026
Rated 5 out of 5 stars

Julie is just incredible

Julie is just incredible, she goes that extra mile to makes sure that everything is covered when booking the holiday,
Answers questions anytime of the day and the week
Amazing lady

January 8, 2026
Rated 5 out of 5 stars

A special service provided like no other

We’ve always used Julie to book our holidays for the past few years. We would never go anywhere else to book as we know we will never get the same level of service with anyone else! Julie knows what type of holidays we like and knows our specific requirements. Nothing is ever too much trouble and if ever there’s any issues with the hotel while we’re away, she’s always there to help solve any problems.

November 1, 2025
Rated 5 out of 5 stars

Julie is always very friendly and…

Julie is always very friendly and listens to what you would like. She explains everything before you book. Her after sales service is excellent. She ensures every detail of your holiday is what you want. Would thoroughly recommend her

November 8, 2025
Rated 5 out of 5 stars

Julie Painter is our go to person at Hayes Travel

Julie Painter is our go to person at Hayes Travel. She has booked a few holidays for us. We wouldn't go anywhere else. Julie takes the stress out of booking a holiday. She is friendly, very helpful, professional and knowledgeable. We can always rely on Julie getting us the best deal.

October 24, 2025
Rated 5 out of 5 stars

The best travel agent 👌

Iv used Julie Painter from Hayes Travel for numerous holidays and has always been great , gives me lots of advice on hotels /resorts. She is always available to call or she will call me back , matches or betters the price , she prints all my documents off and checks me in both ways . Thanks Julie

October 20, 2025

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look