Justine Nos at Hays travel did a great job trying to find the right accommodation in the right area for us on our recent booking. We are a bit complex as we are 1 family but like to have 2 separate ro... See more
Company replied
Location
Switch locationPersonal Travel Consultant Justine Nos, S81 Worksop, GB
•While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
See what reviewers are saying
Justine has booked us a few holidays now ...she never fails to find the best deal ... always works her magic ...thank you
We booked our disneyland holiday with Justine Tuesday. I couldn't have hoped for a better service. We booked really late on in the evening and she was more than happy to help searching through the che... See more
Company replied
This is the second time we have booked our holiday with Justine, we found her very helpful and pleasant, nothing was too much trouble for her to sort things out for us after we had changed our minds o... See more
Company replied
Company details
- Travel Agency
- Cruise Agency
- Cruise Travel Agency
- Cultural Tours Provider
- Currency Exchange Service
- Travel Aggregator
Written by the company
Hays Travel, the UK's largest independent travel agent, brings over 40 years of expertise and customer care to every aspect of your holiday planning. With over 460 branches nationwide, we pride ourselves on providing our customers with tailor-made travel packages, exceptional service, and exclusive deals local to them. Whether you dream of family-friendly resorts, all-inclusive holiday packages, luxury cruises, UK short breaks, or last-minute getaways, Hays Travel is here to bring your dream holiday to life. In addition to popular travel destinations across Europe, we also provide exotic trips to far-off destinations, including Asia, the Caribbean, and beyond. Our dedicated travel agents are passionate about creating the perfect holiday experience for you. As your one-stop travel shop, we offer a wide range of services, from flights, cruise, and hotel bookings to airport parking, travel insurance, attraction tickets, and award-winning foreign exchange services. We partner with trusted suppliers like TUI, P&O Cruises, and Jet2holidays, to ensure top-quality service for all our customers, whilst hand-selecting the best deals that fit your budget and needs. Committed to delivering exceptional value, we also offer free child places and flexible payment options, including interest-free monthly direct debits and low-deposit deals on select holidays. Because everyone deserves to Holiday the Hays Way. Choose Hays Travel today for an unforgettable holiday experience backed by trusted, expert guidance every step of the way.
Contact info
Personal Travel Consultant Justine Nos, S81, Worksop, United Kingdom
4.7
Excellent
29 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Justine was extremely helpful
Justine was extremely helpful. She made booking our holiday easy and stress free
August 21, 2023
Reply from Hays Travel - Justine Nos
Thanks so much for your lovely review :)
Winter holiday
This is the second time we have booked our holiday with Justine, we found her very helpful and pleasant, nothing was too much trouble for her to sort things out for us after we had changed our minds on the first holiday we needed to add a few extra items. All the details came on time via email and everything was great no problems when we arrived at our holiday destination. Because off the service we received from Justine on our first booking we decided to book again with Justine.
July 17, 2023
Reply from Hays Travel - Justine Nos
Thank you for your lovely review Ervin can’t wait to hear all about your next holiday :)
Amazing service
Wow, what can I say. Excellent service. Nothing was too much trouble. Every little detail was covered, and I was made to feel at ease and comfortable asking questions. Justine was amazing.
July 12, 2023
Reply from Hays Travel - Justine Nos
Aww thanks Debbie this is so lovely! :)
Third time booking with Justine and…
Third time booking with Justine and nothing but the best service as usual. Always happy to help and nothing is too much trouble. Thanks again Justine x
July 6, 2023
Reply from Hays Travel - Justine Nos
Thanks Leanna always a pleasure to help you with your next trip :)
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.