Karen is extremely knowledgeable and exceptionally helpful in all aspects of booking a holiday with her. Nothing is too much trouble, she goes above and beyond to help.
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Karen is extremely helpful, knowledgeable and efficient offering different options within budget so we get the best value for our money and a fantastic holiday. Reassured that should anything go wr... See more
Good service, helpful as ever, this was a repeat booking using Newmarket Travel, but a different trip. Karen was eager to hear about the original trip and asked if she could use photos etc., so she co... See more
We were looking to book a cruise to the Norwegian Fjords having never been there before. Karen was friendly and very knowledgeable about the cruise and cruises in general. She took into account all ou... See more
Company details
- Travel Agency
- Cruise Agency
- Cruise Travel Agency
- Cultural Tours Provider
- Currency Exchange Service
- Travel Aggregator
Written by the company
Hays Travel, the UK's largest independent travel agent, brings over 40 years of expertise and customer care to every aspect of your holiday planning. With over 460 branches nationwide, we pride ourselves on providing our customers with tailor-made travel packages, exceptional service, and exclusive deals local to them. Whether you dream of family-friendly resorts, all-inclusive holiday packages, luxury cruises, UK short breaks, or last-minute getaways, Hays Travel is here to bring your dream holiday to life. In addition to popular travel destinations across Europe, we also provide exotic trips to far-off destinations, including Asia, the Caribbean, and beyond. Our dedicated travel agents are passionate about creating the perfect holiday experience for you. As your one-stop travel shop, we offer a wide range of services, from flights, cruise, and hotel bookings to airport parking, travel insurance, attraction tickets, and award-winning foreign exchange services. We partner with trusted suppliers like TUI, P&O Cruises, and Jet2holidays, to ensure top-quality service for all our customers, whilst hand-selecting the best deals that fit your budget and needs. Committed to delivering exceptional value, we also offer free child places and flexible payment options, including interest-free monthly direct debits and low-deposit deals on select holidays. Because everyone deserves to Holiday the Hays Way. Choose Hays Travel today for an unforgettable holiday experience backed by trusted, expert guidance every step of the way.
Contact info
Personal Travel Consultant Karen Green, DL14, Bishop Aukland, United Kingdom
- 1388319039
4.7
Excellent
44 reviews
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Karen is extremely knowledgeable and…
Karen is extremely knowledgeable and exceptionally helpful in all aspects of booking a holiday with her. Nothing is too much trouble, she goes above and beyond to help.
June 9, 2026
Cruise booking …
We were looking to book a cruise to the Norwegian Fjords having never been there before. Karen was friendly and very knowledgeable about the cruise and cruises in general. She took into account all our requests and offered advice and suggestions to make the holiday an even better experience. I would highly recommend booking with Karen and will be doing so again in the future .
January 12, 2026
Professional and personal service from…
Professional and personal service from the start
November 20, 2025
Karen responded immediately to my…
Karen responded immediately to my enquiry and was very efficient with my booking
September 1, 2025
Fab experience
I have booked several holidays with Karen, she is always very professional, listens to my wants for my holidays and finds the best deal for me.
March 29, 2025
Karen Hepple at Hayes Travel
Karen is very knowledgeable about the work she does. She helps and answers all my questions and I have a lot. Thanku Karen for taking the stress out of booking a holiday.
November 25, 2024
Great service and a wealth of knowledge
Good service, helpful as ever, this was a repeat booking using Newmarket Travel, but a different trip. Karen was eager to hear about the original trip and asked if she could use photos etc., so she could help others. This is a great way to assure customers
September 21, 2024
Very efficient and found the holiday we…
Very efficient and found the holiday we asked for cheaper than we could. Very friendly service and responsive to requests and questions
September 23, 2024
Great advice and so helpful 😊
July 17, 2024
Booking my honeymoon
I called Karen and told her where I was I wanted to my holiday to be booked and she was straight into this within minutes. She got me the best price which u was really happy with and the was all sorted within a very short time. She explained everything thoroughly and even when I came across a problem with the seating on the aircraft, she was straight onto the provider and had this changed straight away for me. Couldn't ask for a better service. Thank you Karen 😊
July 10, 2024
The holiday was booked without any…
The holiday was booked without any hassle. Karen was professional, approachable and was available to answer any questions. This isn’t my first holiday I have booked through Karen and now I won’t go anywhere else.
July 9, 2024
Karen @ Hays travel is always very…
Karen @ Hays travel is always very supportive and helpful, nothing is too much trouble for her to get you what you need.
March 30, 2024
Very helpful and professional
Very helpful and professional when booking. Took the time to look for options for us and helped us get the best holiday for us.
March 2, 2024
Karen was able to find us the best deal…
Karen was able to find us the best deal for the holiday we wanted, she was very patient when I kept changing my mind and made sure we were certain and happy before we booked. I have booked numerous holidays with Karen and wouldn’t go anywhere else now because I have full peace of mind knowing everything is done right and I can go to Karen with any queries.
January 4, 2024
Great service from Karen
Karen is very friendly, efficient and knowledgeable. Every detail of our holiday was thoroughly checked in a phone call after I made the initial enquiry online. Would happily recommend Karen to friends and family.
December 31, 2023
Karen is extremely helpful and…
Karen is extremely helpful and accommodating when booking our holidays, she always goes the extra mile with attention to detail.
December 28, 2023
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