Kasia was amazing from start to finish. Her knowledge and guidance was really appreciated and instrumental in helping us to book exactly the right resort for our needs and interests. Kasia was patient... See more
Company replied
Location
Switch locationPersonal Travel Consultant Katarzyna Churchill, ME8 0QD Gillingham, South East (England), GB
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Brilliant communication from start to finish from Kasia every question answered quickly and all information require. Such a smooth process from start to finish.woukd definitely recommend using them ag... See more
Company replied
I had used Kasia for our family holiday to Greece in June so didn't think twice.about asking her to help us again to find us a short trip. She sent us several options within our budget and found us... See more
Company replied
I had been trying to find a good deal to go away for the last week or so, but I had no luck with prices and flight times. However, I came across Kasia and let her know my budget and where I wanted to... See more
Company replied
Company details
- Travel Agency
- Cruise Agency
- Cruise Travel Agency
- Cultural Tours Provider
- Currency Exchange Service
- Travel Aggregator
Written by the company
Hays Travel, the UK's largest independent travel agent, brings over 40 years of expertise and customer care to every aspect of your holiday planning. With over 460 branches nationwide, we pride ourselves on providing our customers with tailor-made travel packages, exceptional service, and exclusive deals local to them. Whether you dream of family-friendly resorts, all-inclusive holiday packages, luxury cruises, UK short breaks, or last-minute getaways, Hays Travel is here to bring your dream holiday to life. In addition to popular travel destinations across Europe, we also provide exotic trips to far-off destinations, including Asia, the Caribbean, and beyond. Our dedicated travel agents are passionate about creating the perfect holiday experience for you. As your one-stop travel shop, we offer a wide range of services, from flights, cruise, and hotel bookings to airport parking, travel insurance, attraction tickets, and award-winning foreign exchange services. We partner with trusted suppliers like TUI, P&O Cruises, and Jet2holidays, to ensure top-quality service for all our customers, whilst hand-selecting the best deals that fit your budget and needs. Committed to delivering exceptional value, we also offer free child places and flexible payment options, including interest-free monthly direct debits and low-deposit deals on select holidays. Because everyone deserves to Holiday the Hays Way. Choose Hays Travel today for an unforgettable holiday experience backed by trusted, expert guidance every step of the way.
Contact info
Personal Travel Consultant Katarzyna Churchill, ME8 0QD, Gillingham, South East (England), United Kingdom
- 01708875861
4.7
Excellent
35 reviews
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Expert help and support
I don't go on organised holidays, but to celebrate the big 50 I needed expert help. And that is exactly what I received. Kasia understood the briefing and came up right away with the perfect choice for me and my husband. When I had questions, she was always there to answer them and support me with the small changes. So far, so good, we are now booked in for our next big adventure, thanks to Kasia.
January 28, 2026
Reply from Hays Travel - Katarzyna Churchill
Thank you so much for the lovely review! You have a cracking adventure ahead of you, I'm jealous already!
Kasia was brilliant throughout the…
Kasia was brilliant throughout the booking process and very prompt on replying to any queries. A very easy process
January 27, 2026
Reply from Hays Travel - Katarzyna Churchill
Thank you for the lovely feedback Pam, really appreciate it and look forward to seeing your holiday photos!
Kasia was so amazingly helpful
Kasia was so amazingly helpful and tweaked our holiday to help us with our disability problems. We can't wait for our Maldives trip and are thinking where to go for our next hol
January 16, 2026
Reply from Hays Travel - Katarzyna Churchill
Thank you so much for taking the time to write the review, I really appreciate it! You will have an amazing time!
Reply from Hays Travel - Katarzyna Churchill
Thank you so much Luanne, really appreciate the review :-)
Yet again another great experience
Yet again another great experience. Kasia carried out all of the research to make sure we got exactly what we wanted at a great price. We couldn’t have asked for better customer service.
November 14, 2025
Reply from Hays Travel - Katarzyna Churchill
Thank you so much Janine!
The rep was absolutely amazing
The rep was absolutely amazing! Nothing was too much trouble for her! I asked her so many questions and she went out of her way to find the answers!
August 31, 2025
Reply from Hays Travel - Katarzyna Churchill
Thank you so much for your kind words Michelle!
Really listened to what I described as…
Really listened to what I described as a holiday and came up with multiple options that fit the brief
August 22, 2025
Reply from Hays Travel - Katarzyna Churchill
Thank you Karen, I really appreciate it!
Kasia went above and beyond for me and…
Kasia went above and beyond for me and she has been a pleasure to deal with would highly recommend
August 17, 2025
Reply from Hays Travel - Katarzyna Churchill
Thank you Stephen! Have a lovely time on your holiday
Reply from Hays Travel - Katarzyna Churchill
Thank you so much Marie! Wishing you a lovely holiday, what a bargain :-)
Amazing
I had been trying to find a good deal to go away for the last week or so, but I had no luck with prices and flight times. However, I came across Kasia and let her know my budget and where I wanted to go, and within 10 minutes, I already had a couple different choices meaning I could go away in just 4 days! I'm so pleased with her customer service, and she sorted everything, which took the stress off for us, didn’t have to worry about anything! Thank you so much again, Kasia; I will definitely be using you for our next holidays!
June 18, 2025
Reply from Hays Travel - Katarzyna Churchill
I'm so pleased I've been able to help you! You were a pleasure to deal with and I hope to help you again in the future.
Amazing service from Kasia Churchill…
Amazing service from Kasia Churchill from the moment I messaged her she did not stop until I was completely happy her support and professionalism was second to none thank you and I will never use anyone else ever again!
Regards
Peter Milton
June 10, 2025
Reply from Hays Travel - Katarzyna Churchill
Thank you so much Peter! I hope you have a lovely holiday. Send me some pictures, very jealous!
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