Kate came up with some great options for our holiday and was always willing to accommodate any changes we wanted. The whole experience was smooth and worry free. Great service!
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See what reviewers are saying
Kate has been fantastic in helping us find the family holiday that we wanted. We had a few ideas and she patiently worked through them with different quotes until we found the exact break we wanted to... See more
Company replied
We have been working with Kate for a couple of years now when we book our family holidays. I’ve set her some challenging remits and every time she has worked hard to find something suitable f... See more
Company replied
Kate is so helpful even taking time out of her own holiday to chat with me. She is extremely thorough and approachable and I wouldn’t hesitate to recommend her services to anyone. A real credit to H... See more
Company replied
Company details
- Travel Agency
- Cruise Agency
- Cruise Travel Agency
- Cultural Tours Provider
- Currency Exchange Service
- Travel Aggregator
Written by the company
Hays Travel, the UK's largest independent travel agent, brings over 40 years of expertise and customer care to every aspect of your holiday planning. With over 460 branches nationwide, we pride ourselves on providing our customers with tailor-made travel packages, exceptional service, and exclusive deals local to them. Whether you dream of family-friendly resorts, all-inclusive holiday packages, luxury cruises, UK short breaks, or last-minute getaways, Hays Travel is here to bring your dream holiday to life. In addition to popular travel destinations across Europe, we also provide exotic trips to far-off destinations, including Asia, the Caribbean, and beyond. Our dedicated travel agents are passionate about creating the perfect holiday experience for you. As your one-stop travel shop, we offer a wide range of services, from flights, cruise, and hotel bookings to airport parking, travel insurance, attraction tickets, and award-winning foreign exchange services. We partner with trusted suppliers like TUI, P&O Cruises, and Jet2holidays, to ensure top-quality service for all our customers, whilst hand-selecting the best deals that fit your budget and needs. Committed to delivering exceptional value, we also offer free child places and flexible payment options, including interest-free monthly direct debits and low-deposit deals on select holidays. Because everyone deserves to Holiday the Hays Way. Choose Hays Travel today for an unforgettable holiday experience backed by trusted, expert guidance every step of the way.
Contact info
Personal Travel Consultant Kate Naylor, ME14, Maidstone, United Kingdom
- 01622 808629
4.7
Excellent
35 reviews
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Kate came up with some great options…
Kate came up with some great options for our holiday and was always willing to accommodate any changes we wanted. The whole experience was smooth and worry free. Great service!
February 18, 2026
Reply from Hays Travel - Kate Naylor
Thanks Paul - it was a pleasure to help you
Kate Naylor as usual
Kate Naylor as usual! She has taken time to get to know us to find out what we are looking for and search for the perfect destination! She is patient and supportive!
August 6, 2025
Reply from Hays Travel - Kate Naylor
Thanks Laura - appreciate the feedback and always a pleasure to help you
Kate was extremely helpful nothing was…
Kate was extremely helpful nothing was to much trouble and I gave everything I need
August 2, 2025
Reply from Hays Travel - Kate Naylor
Thanks lovely - my pleasure to help you
A Great Asset to Hayes Travel
Kate Naylor always come up trumps with good deals and have great knowledge of what type of holiday we like, Kate is a good asset to Hays Travel.
We always come to Kate when we are looking for our holiday.
April 18, 2025
Reply from Hays Travel - Kate Naylor
Thanks Greg - always a pleasure to help you and the family with your holidays
Nothing is too much for Kate have used…
Nothing is too much for Kate have used her many time.s
April 15, 2025
Reply from Hays Travel - Kate Naylor
Thank you Linda, it's always a pleasure helping you with your holidays x
Kate at Hayes is always great to…
Kate at Hayes is always great to discuss ideas and goes the extra mile,
Her knowledge and experience is second to known.
February 27, 2025
Reply from Hays Travel - Kate Naylor
Thank you so much Stephen - always my pleasure to help x
Kate is brilliant at booking holidays
Kate is brilliant at booking holidays. She got us what we wanted at a good price🤩
February 11, 2025
Reply from Hays Travel - Kate Naylor
Thanks Jenny - glad we got it sorted for you in the end!
Kate really knows her stuff
Kate really knows her stuff, she is an excellent communicator and nothing was too much.
100% positive experience and will definitely be booking with Kate again!
November 9, 2024
Reply from Hays Travel - Kate Naylor
Thanks Karen - really appreciate your taking the time to provide feedback. It was a pleasure helping you booking your epic holiday xx
Tried and tested holiday expert
We have been working with Kate for a couple of years now when we book our family holidays.
I’ve set her some challenging remits and every time she has worked hard to find something suitable for us. Even when she couldn’t help with finding us what we needed, she still was happy to advise without any pressure
Kate is our first port of call every time we start to look for our next family break or holiday
Highly recommended and thank you
Peter Barnes
September 2, 2024
Unprompted review
Reply from Hays Travel - Kate Naylor
Thanks Pete - I'll always try my best and it's always a pleasure helping you with your holidays
Just booked my first trip with Kate
Just booked my first trip with Kate. What an easy and efficient process it was. Will use her services again.
November 7, 2024
Unprompted review
Reply from Hays Travel - Kate Naylor
Thanks James - it has been a pleasure helping you book this amazing tour
Highly recommended
Kate was really patient and responsive. I asked for numerous quotes as it was a family booking and nothing was too much trouble. This is the second time we have used Kate for our booking and will always book through her in the future.
October 21, 2024
Reply from Hays Travel - Kate Naylor
Thank you Vicki - it has been a real pleasure helping you with your bookings and I really appreciate your lovely feedback x
We found kate very helpful and would…
We found kate very helpful and would highly recommend her to book with.
August 14, 2024
Reply from Hays Travel - Kate Naylor
Thank you Julie, it has been a real pleasure assisting you
Give Kate a call - you will not be disappointed
Kate is so helpful even taking time out of her own holiday to chat with me.
She is extremely thorough and approachable and I wouldn’t hesitate to recommend her services to anyone.
A real credit to Hays Travel
September 3, 2024
Reply from Hays Travel - Kate Naylor
Thank you Karen - as always, it's my pleasure to help you and I appreciate you taking the time to write a lovely review
Reply from Hays Travel - Kate Naylor
Thanks Lisa - I really appreciate you all booking with me and I love helping you all with your holiday x
fantastic service
Absolutely fantastic service received from Kate. Would highly recommend.
June 15, 2024
Reply from Hays Travel - Kate Naylor
Thank you Sally, as always, it's been a pleasure helping you find the perfect holiday
Kate has been fantastic in helping us…
Kate has been fantastic in helping us find the family holiday that we wanted. We had a few ideas and she patiently worked through them with different quotes until we found the exact break we wanted to book. This is the 2nd holiday we have booked through Kate and I highly recommend her services with Hays Travel
March 26, 2024
Reply from Hays Travel - Kate Naylor
Thanks Pete - I really appreciate you putting your trust in me and I'm so glad we've managed to find the perfect option for you
Kate gave us amazing service
Kate gave us amazing service, quick response, great idea for what would suit our wants and needs, and so kind and friendly while doing it.
February 17, 2024
Reply from Hays Travel - Kate Naylor
Thank you Jasmin - so glad we managed to get you what you wanted and for a great price too! xx
Brilliant service
Excellent service.
Really trust kate we look for good value and 5 star quality
December 7, 2023
Reply from Hays Travel - Kate Naylor
Thank you so much Teresa - it's always a pleasure assisting you
Amazing
Really friendly. Happy to help from booking to all the things in between. Go out of there way to make sure your holiday is perfect
November 18, 2023
Reply from Hays Travel - Kate Naylor
Thank you Naomi - was a pleasure assisting you in organising the perfect holiday for your family x
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