Hays Travel - Kelly Binns Reviews 

This was the 4th holiday that Kelly has helped us to decide on and then book , for us. Each one has been tailored to suit our wishes and Kelly has been instrumental in searching the locations and advising us on all the necessary information, for us to make a decision. She is efficiently professional whilst maintaining a pleasant style of service throughout. This time was particularly special , as she accommodated an appointment at short notice, for a holiday in less than 2 months time. Well done , Kelly, you're a Star. Thank you , Jill and Steve.

Kelly was incredibly helpful in helping us book our trip to Lapland. She patiently answered all of our questions (and there were lots!) and took the time to find the right experience for us as a family. She recommended a location she felt would suit us well and worked around the dates we had available. Kelly was always responsive to messages, knowledgeable and made the whole booking process easy and stress-free. We’re really looking forward to our trip and can’t wait to experience everything Lapland has to offer. We wouldn't hesitate to recommend her.

I have used Kelly a few times now to book holidays for us and she is always very quick to respond to any queries. Easy to book and good prices.

We have booked with Kelly before, as she is always so helpful and friendly. As per usual, she took time to to understand what we needed from our next holiday.
She is very knowledgeable and was able to guide us through different options, some of which we had not thought of.
Booking was pleasant, with Kelly efficiently organizing everything.

Kelly was very friendly and really helpful in helping us choose our holiday and was happy to look at many options till we found the one for us, also help another person to book on with us a week later
I would highly recommend Kelly

Super cheery person to deal with. Very knowledgeable with helping me with it . Thanks.

Gives you more than one choice does not pester you for an answer

Kelly was amazing, she made us feel very welcome in her little office, listened to what we wanted for our family holiday and found us a great hotel.

Kelly was very helpful with helping us with our holiday meeting all our requests and good information

Brilliant service from start to finish! Kelly made booking our family holiday to Lanzarote so easy and stress-free. Everything was explained clearly and communication has been great. Kelly gave us some great ideas to consider and what other experiences were available. The kids are so excited and counting down the days — we can’t wait to go! Highly recommend. ✨

Kelly super helpful with our booking, nothing was too much trouble, making the booking stress free and easy xx

Kelly Binns travel advisor.

Kelly put together a package for us that wasn’t a set holiday in the brochure.
Kelly gave us lots of options and put it all together. Things we had not even thought of , so having someone helping us from start to booking was brilliant. Booking two separate holidays and making them one big one was great. Kelly gave us confidence explained everything and we will definitely be back to book future holidays with Hays
( Kelly )

Just booked a holiday to Las Vegas and Santa Monica with Kelly Binns. Kelly was so helpful and knowledgeable. The hotels Kelly recommended look amazing and we can’t wait to go. We will be definitely be contacting Kelly when we are ready to book our next holiday. Thank you Kelly.

Kelly was really helpful as we changed our minds a couple of times but nothing was too much trouble to her and she kept looking for other hotels etc.I would recommend her to anyone without a doubt.

Kelly was amazing when booking our holiday! She was helpful, professional and friendly and nothing was too much trouble! I would highly recommend her to anyone.

Kelly and Hayes Travel never let me down
Prompt and pertinent service
Great deals

Kelly was amazing when booking our cruise to the Nordic Fjords. She answered all questions promptly (there were a lot!) and made me feel confident that our holiday would go smoothly. I’ll definitely book through her again 😊

Kelly was very helpful, listened to what we wanted for our holiday and gave us exactly what we wanted. We were really impressed.

Amazing service! Kelly was our travel planner and responded efficiently with all the information we required. She was extremely polite and made the process a breeze!