Kelly is so professional and helpful. Really goes the extra mile.
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Kelly who dealt with our cruise was very friendly and professional, Kelly guided us through the booking with understanding. A well done to Kelly.
Kelly was fabulous once more, very easy booking experience, quickly expedited. No problems at all!
First time cruising and Kelly knew everything.Excellent service
Company details
- Travel Agency
- Cruise Agency
- Cruise Travel Agency
- Cultural Tours Provider
- Currency Exchange Service
- Travel Aggregator
Written by the company
Hays Travel, the UK's largest independent travel agent, brings over 40 years of expertise and customer care to every aspect of your holiday planning. With over 460 branches nationwide, we pride ourselves on providing our customers with tailor-made travel packages, exceptional service, and exclusive deals local to them. Whether you dream of family-friendly resorts, all-inclusive holiday packages, luxury cruises, UK short breaks, or last-minute getaways, Hays Travel is here to bring your dream holiday to life. In addition to popular travel destinations across Europe, we also provide exotic trips to far-off destinations, including Asia, the Caribbean, and beyond. Our dedicated travel agents are passionate about creating the perfect holiday experience for you. As your one-stop travel shop, we offer a wide range of services, from flights, cruise, and hotel bookings to airport parking, travel insurance, attraction tickets, and award-winning foreign exchange services. We partner with trusted suppliers like TUI, P&O Cruises, and Jet2holidays, to ensure top-quality service for all our customers, whilst hand-selecting the best deals that fit your budget and needs. Committed to delivering exceptional value, we also offer free child places and flexible payment options, including interest-free monthly direct debits and low-deposit deals on select holidays. Because everyone deserves to Holiday the Hays Way. Choose Hays Travel today for an unforgettable holiday experience backed by trusted, expert guidance every step of the way.
Contact info
Personal Travel Consultant Kelly Camm, NG16, Nottingham, United Kingdom
- 1773297049
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Kelly is so professional and helpful
Kelly is so professional and helpful. Really goes the extra mile.
First time cruising and Kelly knew…
First time cruising and Kelly knew everything.Excellent service
Excellent customer service
Kelly was fabulous once more
Kelly was fabulous once more, very easy booking experience, quickly expedited. No problems at all!
Brilliant service courteous and…
Brilliant service courteous and accommodating looked after me and my family very well.
Kelly who dealt with our cruise was…
Kelly who dealt with our cruise was very friendly and professional, Kelly guided us through the booking with understanding.
A well done to Kelly.
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