Kerriann, amazing service and very thorough! Made the whole process very easy, lots of options and she understood our family brief for a holiday in August!
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We were looking to book a family holiday and did some research and found a hotel we liked . An e-mail to Kerriann with what we wanted and what was our price range was sent . I did not take long for a... See more
She was always very helpful with information, helping to find a resort suitable for a family with young children even when I changed my mind on the area to travel to. Would get back to me out of nor... See more
Kerriann was extremely helpful from start to finish and helped us book two holidays. We needed to upgrade a child to have their own seat for both holidays which Kerriann did for us. She was always qui... See more
Company replied
Company details
- Travel Agency
- Cruise Agency
- Cruise Travel Agency
- Cultural Tours Provider
- Currency Exchange Service
- Travel Aggregator
Written by the company
Hays Travel, the UK's largest independent travel agent, brings over 40 years of expertise and customer care to every aspect of your holiday planning. With over 460 branches nationwide, we pride ourselves on providing our customers with tailor-made travel packages, exceptional service, and exclusive deals local to them. Whether you dream of family-friendly resorts, all-inclusive holiday packages, luxury cruises, UK short breaks, or last-minute getaways, Hays Travel is here to bring your dream holiday to life. In addition to popular travel destinations across Europe, we also provide exotic trips to far-off destinations, including Asia, the Caribbean, and beyond. Our dedicated travel agents are passionate about creating the perfect holiday experience for you. As your one-stop travel shop, we offer a wide range of services, from flights, cruise, and hotel bookings to airport parking, travel insurance, attraction tickets, and award-winning foreign exchange services. We partner with trusted suppliers like TUI, P&O Cruises, and Jet2holidays, to ensure top-quality service for all our customers, whilst hand-selecting the best deals that fit your budget and needs. Committed to delivering exceptional value, we also offer free child places and flexible payment options, including interest-free monthly direct debits and low-deposit deals on select holidays. Because everyone deserves to Holiday the Hays Way. Choose Hays Travel today for an unforgettable holiday experience backed by trusted, expert guidance every step of the way.
Contact info
Personal Travel Consultant, ME17, Maidstone, United Kingdom
- 01622806843
4.6
Excellent
22 reviews
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Kerriann amazing service!
Kerriann, amazing service and very thorough! Made the whole process very easy, lots of options and she understood our family brief for a holiday in August!
August 8, 2026
Booking a family holiday
We were looking to book a family holiday and did some research and found a hotel we liked . An e-mail to Kerriann with what we wanted and what was our price range was sent .
I did not take long for a reply with full details of the holiday and the cost for the package which was similar to what we had seen previously. The advantage is now we have a dedicated point of contact .
January 10, 2026
Excellent service provided
Excellent service provided, meeting all our needs and ensuring that everything was met and understood through the process. Thankyou.
January 9, 2026
Such a friendly and helpful advisor
Such a friendly and helpful advisor
Found us the best deal and kept looking when we wanted to tweak it
Would recommend kerri Ann to everyone! Thank you!
March 16, 2025
May use AI-assist with repliesRead more
At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.
Kerriann was extremely helpful from…
Kerriann was extremely helpful from start to finish and helped us book two holidays. We needed to upgrade a child to have their own seat for both holidays which Kerriann did for us. She was always quick to respond to any of our questions.
January 30, 2025
Reply from Hays Travel - Kerriann Stowers
Thank you for the lovely review, I will always try my best to help 😊
Great booking experience
Kerriann was great, nothing was too much trouble. She found us a great holiday.
November 15, 2024
Reply from Hays Travel - Kerriann Stowers
Thank you for the lovely review 😊
Fantastic service from Kerriann
Fantastic service from Kerriann, very patient with all our requests
June 14, 2024
Reply from Hays Travel - Kerriann Stowers
Thank you for the lovely review 😊
Booking made easy
Kerriann was super helpful with my holiday booking. She understood what I wanted and sent across different options quickly, always responding to any queries promptly. I was very happy with the whole process, and the holiday was wonderful.
May 16, 2024
Reply from Hays Travel - Kerriann Stowers
Thank you for the lovely review 😊
Quick easy and great service
Quick easy and great service. Will definitely always ask Kerriann to help me again in the future.
April 14, 2024
Kerriann was very helpful and…
Kerriann was very helpful and professional in helping us chose the destination for our holiday. Based on her own experience of the location, she gave some amazing recommendations for us to enjoy our time away.
February 25, 2024
Very helpful.
February 11, 2024
Brillant person kerriann
Friendly kerriann had loads of time to listen to what we wanted for our holiday
A very lovely person
January 9, 2024
She was always very helpful with…
She was always very helpful with information, helping to find a resort suitable for a family with young children even when I changed my mind on the area to travel to.
Would get back to me out of normal working hours, even when I didn't expect a response straight away, she would respond. Excellent service!
October 13, 2023
Kerriann was Recommended by a friend
Kerriann was Recommended by a friend.
She's been brilliant helping us either all we need to know
September 13, 2023
Great price and easy booking with…
Great price and easy booking with exceptionally friendly staff.
August 6, 2023
Kerriann was friendly and helpful and…
Kerriann was friendly and helpful and was able to answer any questions really quickly. Also offered extra advice on things like passport validity.
Would highly recommend, give her a call or message.
July 30, 2023
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