Kerry meets all expectations. She finds great accomodation in great locations and is efficient through booking and check in process. Nothing is too much trouble.
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
See what reviewers are saying
Kerry is amazing, she is so thorough and explains everything. She researched anything we ask which is why we will also go to her for any of our holidays
Kerry recently booked our holiday for us and we couldn’t be happier with the service. The whole process was smooth, straightforward, and completely stress-free. Everything was handled efficiently... See more
We’ve booked multiple times with Kerry now and she is nothing short of amazing! Extremely knowledgeable and informative and always goes above and beyond to help with requests or additional support. We... See more
Company replied
Company details
- Travel Agency
- Cruise Agency
- Cruise Travel Agency
- Cultural Tours Provider
- Currency Exchange Service
- Travel Aggregator
Written by the company
Hays Travel, the UK's largest independent travel agent, brings over 40 years of expertise and customer care to every aspect of your holiday planning. With over 460 branches nationwide, we pride ourselves on providing our customers with tailor-made travel packages, exceptional service, and exclusive deals local to them. Whether you dream of family-friendly resorts, all-inclusive holiday packages, luxury cruises, UK short breaks, or last-minute getaways, Hays Travel is here to bring your dream holiday to life. In addition to popular travel destinations across Europe, we also provide exotic trips to far-off destinations, including Asia, the Caribbean, and beyond. Our dedicated travel agents are passionate about creating the perfect holiday experience for you. As your one-stop travel shop, we offer a wide range of services, from flights, cruise, and hotel bookings to airport parking, travel insurance, attraction tickets, and award-winning foreign exchange services. We partner with trusted suppliers like TUI, P&O Cruises, and Jet2holidays, to ensure top-quality service for all our customers, whilst hand-selecting the best deals that fit your budget and needs. Committed to delivering exceptional value, we also offer free child places and flexible payment options, including interest-free monthly direct debits and low-deposit deals on select holidays. Because everyone deserves to Holiday the Hays Way. Choose Hays Travel today for an unforgettable holiday experience backed by trusted, expert guidance every step of the way.
Contact info
Personal Travel Consultant Kerry Fuller, PE7, Peterborough, United Kingdom
- 01733 646317
4.9
Excellent
137 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Kerry is amazing
Kerry is amazing. Nothing is too much trouble and will continue to search until she finds the perfect holiday for you.
The whole process is easy
January 31, 2026
kerry goes above and beyond with…
kerry goes above and beyond with paperwork and finding great holdays
February 7, 2026
Kerry always makes booking so easy
Kerry always makes booking so easy , and always helpful
January 30, 2026
Always 5 star service with Kerry.
All of our family have used Kerry for booking holidays for several years now. She never disappoints with the service we receive.
Nothing is too much trouble. Always 5 star with Kerry.
January 23, 2026
Kerry was excellent and was very quick…
Kerry was excellent and was very quick to accomadate my request,even when I changed it.
Very knowledgeable, quick with all responses and the booking process was seamless.
A credit to the company.
Well done Kerry
January 17, 2026
Kerry was extremely helpful friendly…
Kerry was extremely helpful friendly and efficient.She was able to answer all of my questions and made the booking process very quick and easy.
December 19, 2025
Was very quick response and sorted…
Was very quick response and sorted everything I needed
November 29, 2025
Kerry is fabulous!!
I love Kerry she always sorts our holidays out! She is kind and caring and very quick to respond with in 20 minutes of my first message holiday booked Black Friday discount added and very happy
December 1, 2025
Kerry is amazing!
Kerry is amazing, she has helped us book our cruises a few times now. So helpful from start to finish. Nothing is too much trouble. We will continue to use Hays as long as Kerry is there to help us.
November 11, 2025
So helpful and committed to making…
So helpful and committed to making everything run smoothly!
November 7, 2025
Very helpful & friendly
Very helpful & friendly - kept me informed throughout & worked hard to create exactly what I was looking for.
Thank you for your hard work in creating one of my dream holidays (albeit a little on the expensive side)! Nevertheless I’m sure it will be worth it.
October 26, 2025
Kerry s amazing
Kerry s always goes above and beyond to find our holiday at best price possible nothings to much trouble thank u we always recommend her to family and friends xx
September 27, 2025
May use AI-assist with repliesRead more
At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.
Amazing Travel Agent!!
Well what can i say about this amazing person. I contacted Kerry via FB as there had seen a shout out for her and how amazing she was. I have been trying to book a holiday with another travel agent who on my first holiday was amazing but trying to rebook another one... not so good to the point the last contact was July and Im still waiting on a response! Anyway thats heading away from what Im doing here.
I contacted Kerry, gave her some background ( we're not a simple booking) and within 1 week Kerry had found us some choices and our holiday 2026 is now booked. Kerry spent time to look at all our needs and trawled through many hotels to be able to give us a choice and what we need from the holiday. When she said she would get back to us she did. I cannot rate this lady enough. The other person had me to the point of giving up trying to book a holiday but Kerry has now given us something to look forward to.
Im sure we weren't the easiest to accommodate as my hubby is disabled so we have a few things to consider which when youre going in blind can be quite underwhelming. Kerry helped me get over that with all that she has done and I feel that she will be with us every step of the way in the run up to the holiday and I can assure you, if the holiday goes well ( this will be done to our experience there and not what Kerry has done) then we would 100% come back to Kerry.
September 8, 2025
Reply from Hays Travel - Kerry Fuller
Thank you so much for your lovely feedback. It was a pleasure helping you both find the right holiday. I do love a challenge, and I was not giving up until we had found you the perfect holiday and location. It really means the world to me that we managed to get you both away and have something to look forward to. Thank you again.
Kind Regards
Kerry
#𝗔𝗹𝘄𝗮𝘆𝘀𝗛𝗮𝗽𝗽𝘆𝗧𝗼𝗛𝗲𝗹𝗽
📞Call me on 01733 646317
📲Send me a message
📧Kerry.fuller@hays-travel.co.uk
🌐All Holidays are Fully ABTA & ATOL Financially Protected
Kerry offers a consistent and brilliant service!
Kerry took time to research exactly what we wanted from our next holiday, providing options with different room types and basis within out budget. Kerry sourced extra leg room seats which are a must for us! Overall consistent brilliant service.
September 2, 2025
Reply from Hays Travel - Kerry Fuller
Thank you again for booking with me. I really do love helping you find your next adventures.
Kind Regards
Kerry
#𝗔𝗹𝘄𝗮𝘆𝘀𝗛𝗮𝗽𝗽𝘆𝗧𝗼𝗛𝗲𝗹𝗽
📞Call me on 01733 646317
📲Send me a message
📧Kerry.fuller@hays-travel.co.uk
🌐All Holidays are Fully ABTA & ATOL Financially Protected
Returning client great service as ever!
Returning client, Kerry helped book our cruise, with everything we wanted. Kerry was very helpful and sorted it out in a timely manner. Well done, very much appreciated. Will definitely use her again
August 29, 2025
Reply from Hays Travel - Kerry Fuller
I really appreciate you taking the time to comment on my service. I am so glad I could help you again this time. You know where I am if you need anything at all.
Kind Regards
Kerry
#𝗔𝗹𝘄𝗮𝘆𝘀𝗛𝗮𝗽𝗽𝘆𝗧𝗼𝗛𝗲𝗹𝗽
📞Call me on 01733 646317
📲Send me a message
📧Kerry.fuller@hays-travel.co.uk
🌐All Holidays are Fully ABTA & ATOL Financially Protected
We’ve booked multiple times with Kerry and she’s nothing short of amazing!
We’ve booked multiple times with Kerry now and she is nothing short of amazing! Extremely knowledgeable and informative and always goes above and beyond to help with requests or additional support. We had lots of questions and required information for a disabled passenger and Kerry was fantastic at sorting everything out for us. Wouldn’t book anywhere else! Thanks Kerry!
August 13, 2025
Reply from Hays Travel - Kerry Fuller
Booking you & your Family was an absolute pleasure. I love the fact I can be involved in getting you all away on these wonderful trips. Helping you make amazing memories, that will last a life time. Always here if you need anything.
Kind Regards
Kerry
#𝗔𝗹𝘄𝗮𝘆𝘀𝗛𝗮𝗽𝗽𝘆𝗧𝗼𝗛𝗲𝗹𝗽
📞Call me on 01733 646317
📲Send me a message
📧Kerry.fuller@hays-travel.co.uk
🌐All Holidays are Fully ABTA & ATOL Financially Protected
Amazing
Amazing, friendly service. Nothing was too much trouble, wouldn't book with anyone else, Kerry was amazing,, booked for next year already
July 22, 2025
Reply from Hays Travel - Kerry Fuller
Thank you for your lovely, kind words. I am so happy you are happy with everything. It's an absolute pleasure helping you with your holiday plans.
Kerry
#𝗔𝗹𝘄𝗮𝘆𝘀𝗛𝗮𝗽𝗽𝘆𝗧𝗼𝗛𝗲𝗹𝗽
📞Call me on 01733 646317
📲Send me a message
📧Kerry.fuller@hays-travel.co.uk
🌐All Holidays are Fully ABTA & ATOL Financially Protected
As always kerry Fuller is totally…
As always kerry Fuller is totally terrific, helpful , polite , knowledgeable lady , she makes the whole booking process an enjoyable experience, can't rate her highly enough, will always use kerry, absolute star in my opinion x
July 22, 2025
Reply from Hays Travel - Kerry Fuller
I just wanted to jump on to say a massive thank you. Coming up to my 29th year Anniversary in Travel in October, and I still love every second with my customers as I did the 1st day I started, at the age of just 16 years old. It really helps having such wonderful customers. Have a fabulous holiday and thank you again.
Kerry
#𝗔𝗹𝘄𝗮𝘆𝘀𝗛𝗮𝗽𝗽𝘆𝗧𝗼𝗛𝗲𝗹𝗽
📞Call me on 01733 646317
📲Send me a message
📧Kerry.fuller@hays-travel.co.uk
🌐All Holidays are Fully ABTA & ATOL Financially Protected
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.