Absolutely fantastic customer service, as always! I would never use anybody else. They always go above and beyond to provide the special assistance my daughter and husband need, making everything as s... See more
Company replied
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Absolutely fantastic customer service, as always! I would never use anybody else. They always go above and beyond to provide the special assistance my daughter and husband need, making everything as s... See more
Company replied
Kerry was really helpful, knowledgable and friendly. exactly what I needed as I was booking a cruise and have never been on one before. She went out of her way to help in every way she could! Would h... See more
Company replied
Great service from Kerry! Quick response to my query and she was really friendly and knowledgeable. Loved that she took time to look at different options so we got the location and amenities we want... See more
Company replied
Kerry was amazing answered any questions I had and was on with booking my holiday super speedy , would recommend. My second time booking with Kerry and both experiences have been great.
Company replied
Hays Travel, the UK's largest independent travel agent, brings over 40 years of expertise and customer care to every aspect of your holiday planning. With over 460 branches nationwide, we pride ourselves on providing our customers with tailor-made travel packages, exceptional service, and exclusive deals local to them. Whether you dream of family-friendly resorts, all-inclusive holiday packages, luxury cruises, UK short breaks, or last-minute getaways, Hays Travel is here to bring your dream holiday to life. In addition to popular travel destinations across Europe, we also provide exotic trips to far-off destinations, including Asia, the Caribbean, and beyond. Our dedicated travel agents are passionate about creating the perfect holiday experience for you. As your one-stop travel shop, we offer a wide range of services, from flights, cruise, and hotel bookings to airport parking, travel insurance, attraction tickets, and award-winning foreign exchange services. We partner with trusted suppliers like TUI, P&O Cruises, and Jet2holidays, to ensure top-quality service for all our customers, whilst hand-selecting the best deals that fit your budget and needs. Committed to delivering exceptional value, we also offer free child places and flexible payment options, including interest-free monthly direct debits and low-deposit deals on select holidays. Because everyone deserves to Holiday the Hays Way. Choose Hays Travel today for an unforgettable holiday experience backed by trusted, expert guidance every step of the way.
Personal Travel Consultant Kerry O’Connell, WF11, Knottingley, United Kingdom
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Kerry was really helpful, knowledgable and friendly. exactly what I needed as I was booking a cruise and have never been on one before. She went out of her way to help in every way she could! Would highly recommend!!

Reply from Hays Travel - Kerry O’Connell
Absolutely fantastic customer service, as always! I would never use anybody else. They always go above and beyond to provide the special assistance my daughter and husband need, making everything as smooth and stress-free as possible for our family. They also always manage to find us amazing last-minute holiday deals, which is an added bonus. If I could give more than five stars, I absolutely would. Highly recommended!

Reply from Hays Travel - Kerry O’Connell
This is our second time using Kerry to book our holiday, she is amazing and nothing is too much, all oue questions were answered and weve chosen to recommend her too others and will use for our third holiday 😃

Reply from Hays Travel - Kerry O’Connell
Kerry was amazing answered any questions I had and was on with booking my holiday super speedy , would recommend. My second time booking with Kerry and both experiences have been great.

Reply from Hays Travel - Kerry O’Connell
Great service from Kerry! Quick response to my query and she was really friendly and knowledgeable. Loved that she took time to look at different options so we got the location and amenities we wanted at a great price.
Not the first time I've booked with Kerry and always have a top notch experience..would highly recommend. Won't book with anyone else now!

Reply from Hays Travel - Kerry O’Connell
Everything was amazing, whole process was easy and had plenty of information and kerry was great sorting it all out for me. Thanks

Reply from Hays Travel - Kerry O’Connell
I have received amazing service .My Hays representatives knowledge was amazing .Great bubbly personality and easy to chat too.

Reply from Hays Travel - Kerry O’Connell
Great explanation and knowledge of my booking. Helpful, polite and went above snd beyond.

Reply from Hays Travel - Kerry O’Connell
I recently had the pleasure of planning my next holiday with Kerry O’Connell from Hays Travel, and I couldn't be happier with the exceptional service provided. From the very beginning, Kerry demonstrated a deep understanding of my travel preferences and went above and beyond to find me a spectacular Mediterranean cruise that perfectly suited my desires and budget.
Kerry's dedication to securing the best deal was evident as she meticulously searched for offers that provided great value without compromising on quality. Her expertise in the travel industry shone through as she navigated through various options, ultimately presenting me with a fantastic cruise package at a price that was simply unbeatable.
What truly sets Kerry apart is her tireless commitment to customer satisfaction. Throughout the booking process and even after, she was always available to answer any questions and address any concerns I had, ensuring that everything was perfectly aligned with my expectations. Her attention to detail and proactive approach in handling all aspects of my travel arrangements made the entire experience stress-free and enjoyable.
Thanks to Kerry, my Mediterranean cruise will be an unforgettable adventure. Her professionalism, passion, and dedication to her clients are commendable. I am thoroughly impressed with the quality of service provided by Kerry O’Connell and Hays Travel. I wholeheartedly recommend Kerry to anyone looking for a personalized and hassle-free travel experience. She truly goes the extra mile to make sure her clients are not just satisfied, but delighted.
Thank you, Kerry, for making my travel dreams come true with such grace and professionalism. I look forward to planning my next adventure with you!

Reply from Hays Travel - Kerry O’Connell
Kerry was fantastic at finding just the right holiday for me and my fiancé, we had specific demands and she met them all 😊

Reply from Hays Travel - Kerry O’Connell
Kerry was very helpful and full of information. Nothing was a bother to her, and she was able to answer all my questions.

Reply from Hays Travel - Kerry O’Connell
I contacted Kerry OConnell to enquire about a holiday, from the beginning she was very helpful, as we have to fly from Portugal to the UK before flying to our destination, she found us the perfect holiday which tied in perfectly with our flights to and from Portugal. We're now looking forward to our upcoming holiday in June.

Reply from Hays Travel - Kerry O’Connell
Kerry was extremely helpful, answering all our question and dealing with the many changes from dates to flight times.
Nothing was too much trouble.
Excellent service.

Reply from Hays Travel - Kerry O’Connell
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