Hays Travel - Kim Dixon Reviews 

54
TrustScore 5 out of 5

4.8

Personal Travel Consultant Kim Dixon, M24 Manchester, GB


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See what reviewers are saying

Rated 5 out of 5 stars

I had such an amazing experience with kim from start to finish. Kim is very knowledgeable & super helpful & found me an amazing deal! She's the best! I wouldn't go anywhere else. She made the whole... See more

Company replied

Rated 5 out of 5 stars

Kim was Brilliant from start to finish in helping me plan a holiday to Cyprus The accommodation she sorted was first class 🤩 She always answered any questions promptly and gave me help along... See more

Company replied

Rated 5 out of 5 stars

Kim has recently helped me and my partner plan and book our holiday for this summer, making what felt like an overwhelming experience feel exciting and stress free. Kim was so friendly, prompt in... See more

Company replied

Rated 5 out of 5 stars

Kim Dixon has been incredibly supportive with helping book our family holiday. Kim went over and above to find us an all-inclusive hotel in turkey which offered a child free place, the privacy of 2 ro... See more

Company replied


Company details

  1. Travel Agency
  2. Cruise Agency
  3. Cruise Travel Agency
  4. Cultural Tours Provider
  5. Currency Exchange Service
  6. Travel Aggregator

Written by the company

Hays Travel, the UK's largest independent travel agent, brings over 40 years of expertise and customer care to every aspect of your holiday planning. With over 460 branches nationwide, we pride ourselves on providing our customers with tailor-made travel packages, exceptional service, and exclusive deals local to them. Whether you dream of family-friendly resorts, all-inclusive holiday packages, luxury cruises, UK short breaks, or last-minute getaways, Hays Travel is here to bring your dream holiday to life. In addition to popular travel destinations across Europe, we also provide exotic trips to far-off destinations, including Asia, the Caribbean, and beyond. Our dedicated travel agents are passionate about creating the perfect holiday experience for you. As your one-stop travel shop, we offer a wide range of services, from flights, cruise, and hotel bookings to airport parking, travel insurance, attraction tickets, and award-winning foreign exchange services. We partner with trusted suppliers like TUI, P&O Cruises, and Jet2holidays, to ensure top-quality service for all our customers, whilst hand-selecting the best deals that fit your budget and needs. Committed to delivering exceptional value, we also offer free child places and flexible payment options, including interest-free monthly direct debits and low-deposit deals on select holidays. Because everyone deserves to Holiday the Hays Way. Choose Hays Travel today for an unforgettable holiday experience backed by trusted, expert guidance every step of the way.


Contact info

  • Personal Travel Consultant Kim Dixon, M24, Manchester, United Kingdom

  • 01618265679

4.8

Excellent

TrustScore 5 out of 5

54 reviews

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4.8

All reviews

(54)

117,540 reviews in the last 12 months

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Rated 5 out of 5 stars

Kim is exceptional

Kim is exceptional ! All that needs to be said.

July 24, 2026
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Reply from Hays Travel - Kim Dixon

Thank so much Roger, i wouldn't go that far haha.... but i do try my best to find the best deal i can. You will have a fabulous holiday i'm sure. Thanks for booking with me again. I appreciate your business.

Rated 5 out of 5 stars

I had such an amazing experience with…

I had such an amazing experience with kim from start to finish. Kim is very knowledgeable & super helpful & found me an amazing deal!
She's the best! I wouldn't go anywhere else. She made the whole booking process completely stress free & she went above & beyond to make sure everything was perfect for our trip. I would highly recommend her to anyone who's looking to book a holiday! Thankyou Kim!

July 12, 2026
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Reply from Hays Travel - Kim Dixon

Thank you for your booking. I appreciate you taking the time to leave me this review. means a lot.

Rated 5 out of 5 stars

Kim is the best!

Kim is the best!
I sent her a screen shot of where we wanted to go and the price i had seen it at. Within 10 minutes she had price matched and booked everything for us . Absolutely first class service with Kim and we wouldn't book a holiday with anyone else.

July 6, 2026
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Reply from Hays Travel - Kim Dixon

Thanks for booking with me again Trish. I appreciate your loyalty. I will look after you and help with check in etc if needed.
Thanks also for taking time to leave a review
Your holiday looks amazing i know you've been looking at this one for a while! lol

Rated 5 out of 5 stars

Amazing kim

Amazing kim
Assisted me 100% to my individual needs
Thank you

July 6, 2026
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Reply from Hays Travel - Kim Dixon

Thank you for booking with me again Abi. I appreciate it ☺️Thanks for taking the time to leave this review as well. Appreciated ☺️

Rated 5 out of 5 stars

Kim met our needs from price

Kim met our needs from price, dates and flights times .really happy I didnt have to do anything just send payment for a 3 night getaway .definitely recommend using Kim.

June 12, 2026
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Reply from Hays Travel - Kim Dixon

Thank you for taking the time out of your day to leave this review. I appreciate it Thank You. Thanks also for booking with me. Your Hotel looks amazing! Wishing you the best time in Ibiza. :-)

Rated 5 out of 5 stars

Kim was Brilliant from start to finish…

Kim was Brilliant from start to finish in helping me plan a holiday to Cyprus
The accommodation she sorted was first class 🤩
She always answered any questions promptly and gave me help along the way in making my trip 1st class
Highly recommended
I will definitely be using Kim again
Thanks so much ❤️

May 1, 2026
Unprompted review
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Reply from Hays Travel - Kim Dixon

I’m so pleased you liked the hotel I suggested, and that you had a lovely time with family.

Thank you for taking the time to leave a review - I appreciate it ☺️

Rated 5 out of 5 stars

Another holiday booked with Kim

Another holiday booked with Kim , very helpful and knowledgeable, with places you want to go too , and if she doesn’t know she will go out of her way to find out for you . Thanyou Kim

April 14, 2026
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Reply from Hays Travel - Kim Dixon

Thank you so much for booking with me again, i Really do appreciate your continued support. I have checked you in and printed boarding passes so they're on their way to you.

Rated 5 out of 5 stars

Kim has been super helpful in a…

Kim has been super helpful in a stressful time and has sorted out a brilliant holiday. So easy to book with and keeps you updated from the get go

February 13, 2026
Unprompted review
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Reply from Hays Travel - Kim Dixon

Thanks Chloe for your feedback. I totally understand things can happen which can effect a holiday. I was more than happy to switch the dates for you to give you more time to pay. I'm sure you and your little family will enjoy Tenerife for your Birthday celebrations.

Rated 5 out of 5 stars

Excellent service!

Kim has recently helped me and my partner plan and book our holiday for this summer, making what felt like an overwhelming experience feel exciting and stress free. Kim was so friendly, prompt in her responses and helped us to plan the perfect holiday that met both mine and my partners requirements. She handled everything, from flights/ accommodation/transfers etc, taking away all the hassle of booking a holiday.

I can’t recommend her enough!

Thank you so much!

January 22, 2026
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Reply from Hays Travel - Kim Dixon

Thank you for your review Grace. I really appreciate it. Maldives is going to be Amazing!! 😊 Thank you for booking with me.

Rated 5 out of 5 stars

Kim was brilliant

Kim was brilliant she listened to our requirements, helped us all the way with our booking and found exactly what we wanted for our holiday in Tenerife.

January 11, 2026
Rated 5 out of 5 stars

Fabulous as always 5* service throughout

Fabulous as always 5* service throughout

December 2, 2025
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Reply from Hays Travel - Kim Dixon

Thank you so much Naomi. Really appreciate you taking the time to leave this review. Thanks again for booking with me.

Rated 5 out of 5 stars

Kim was very professional and helpful…

Kim was very professional and helpful throughout.

Really looking forward to my trip next year to Thailand.

5* service

November 23, 2025
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Reply from Hays Travel - Kim Dixon

Thanks for taking the time to leave this review. I appreciate it. Thanks for booking with me, you will have the best time in Thailand! You know where i am if you have any further questions at all :-)

Rated 5 out of 5 stars

The easiest booking ever

The easiest booking I have ever made, communication was excellent and every detail explained clearly, and found us a brilliant holiday package that meets our family needs, could not recommend enough.

August 30, 2025
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Reply from Hays Travel - Kim Dixon

Thank you for your review. I appreciate you taking the time to do this for me. :-) Thanks for booking with me.

Rated 5 out of 5 stars

Great service from start to finish

Great service from start to finish, Kim always tries to get you the best deal & supports you through the process. Already booked next years holiday with her

August 24, 2025
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Reply from Hays Travel - Kim Dixon

Thank you for booking with me again, I appreciate your loyalty. Thank you also for taking the time to leave a review.

Rated 5 out of 5 stars

I’d award Kim 10 stars if I could!

Kim replied to my request within a matter of minutes and found exactly what we were looking for.

We’d been looking for a good few months, unable to find something that ticked every box. After telling Kim what we required in terms of dates, budget, facilities, and location she found the perfect place in a matter of minutes and we booked straight away.

Couldn’t have been happier with the service Kim has provided and she’s also going to check us in too!

I’ll definitely be contact Kim again for our next getaway.

Thank you so much ☺️

July 22, 2025
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Reply from Hays Travel - Kim Dixon

Thank you for choosing me to book your holiday - i really appreciate your business and your feedback. It means a lot!

Rated 5 out of 5 stars

Great Service!

Kim provided a great service from start to finish ensuring we grabbed the best deal! The options provided were tailored to suit my request, securing our booking for next year! Queries were dealt with quicker than anticipated and resolved satisfactorily.
I’d recommend Kim to friends and family and will certainly be calling upon her expertise again!

June 6, 2025
Hays Travel - Kim Dixon logo

Reply from Hays Travel - Kim Dixon

Thank you so much for your review it means a lot.

Rated 5 out of 5 stars

Kim is fantastic

Kim is fantastic, listens to what you want, will make suggestions and give honest opinions. She will go above and beyond to get you what you want for the best price possible. Will be back - thank you!

June 9, 2025
Hays Travel - Kim Dixon logo

Reply from Hays Travel - Kim Dixon

Thank you for booking with me again, you got an amazing deal! The saving was mega! Thank you also for taking the time to leave this review i really appreciate it.

Rated 5 out of 5 stars

Excellent service

Excellent service.
Dealt with Kim on a number of occassions for enquiries but this is the first time I have booked a holiday with Hays. The experience was straight forward and easy

May 2, 2025
Hays Travel - Kim Dixon logo

Reply from Hays Travel - Kim Dixon

Thank you for taking time out to leave this review, i appreciate it. Thank you also for booking with me. :-)

Rated 5 out of 5 stars

I can’t fault the company as Kim made…

I can’t fault the company as Kim made the experience of arranging our travel to Tenerife so easy. We opted for half board in a studio apartment which was much less than what we last paid organising our own flights and apartment. We will wait and see what this apartment is like but it’s in an area we’re familiar with.

April 23, 2025
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Reply from Hays Travel - Kim Dixon

Thank you for booking with me and for taking the time to leave this review. You know where i am if you need to contact me with anything. :-)

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