I had such an amazing experience with kim from start to finish. Kim is very knowledgeable & super helpful & found me an amazing deal! She's the best! I wouldn't go anywhere else. She made the whole... See more
Company replied
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
I had such an amazing experience with kim from start to finish. Kim is very knowledgeable & super helpful & found me an amazing deal! She's the best! I wouldn't go anywhere else. She made the whole... See more
Company replied
very quick and easy way to book with Kim, always helpful and friendly , great deals too, would recommend Kim to everyone and I do.
Company replied
Kim was Brilliant from start to finish in helping me plan a holiday to Cyprus The accommodation she sorted was first class 🤩 She always answered any questions promptly and gave me help along... See more
Company replied
Kim has recently helped me and my partner plan and book our holiday for this summer, making what felt like an overwhelming experience feel exciting and stress free. Kim was so friendly, prompt in... See more
Company replied
Hays Travel, the UK's largest independent travel agent, brings over 40 years of expertise and customer care to every aspect of your holiday planning. With over 460 branches nationwide, we pride ourselves on providing our customers with tailor-made travel packages, exceptional service, and exclusive deals local to them. Whether you dream of family-friendly resorts, all-inclusive holiday packages, luxury cruises, UK short breaks, or last-minute getaways, Hays Travel is here to bring your dream holiday to life. In addition to popular travel destinations across Europe, we also provide exotic trips to far-off destinations, including Asia, the Caribbean, and beyond. Our dedicated travel agents are passionate about creating the perfect holiday experience for you. As your one-stop travel shop, we offer a wide range of services, from flights, cruise, and hotel bookings to airport parking, travel insurance, attraction tickets, and award-winning foreign exchange services. We partner with trusted suppliers like TUI, P&O Cruises, and Jet2holidays, to ensure top-quality service for all our customers, whilst hand-selecting the best deals that fit your budget and needs. Committed to delivering exceptional value, we also offer free child places and flexible payment options, including interest-free monthly direct debits and low-deposit deals on select holidays. Because everyone deserves to Holiday the Hays Way. Choose Hays Travel today for an unforgettable holiday experience backed by trusted, expert guidance every step of the way.
Personal Travel Consultant Kim Dixon, M24, Manchester, United Kingdom
Asks customers to review
This company invites their customers to review, whether positive or negative
At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
We have booked a few holidays with Kim and she always gets us a good deal. Very friendly and helpful. Wouldn’t go to anyone else

Reply from Hays Travel - Kim Dixon
Really clear communication. Great selection of options. Prompt response. Easy, straightforward process

Reply from Hays Travel - Kim Dixon
Kim was great helping me choose my holiday even though I changed my mind a few times . She was always at hand and giving me as much information as she could! Thank you

Reply from Hays Travel - Kim Dixon
This is the second time I have booked with Kim, she is amazing at finding exactly what you want. She has a wealth of experience, and can guide you through
The prices have always been right and where she can save you money she will.
Definitely be booking again.

Reply from Hays Travel - Kim Dixon
Kim tirelessly worked for several days to find me a holiday on very short notice. Excellent work. Thank 😊

Reply from Hays Travel - Kim Dixon
I was so worried about booking my first holiday alone with my children. Kim was so wonderful. From finding the best deal, and finding exactly what I wanted for the kids (and me too). Kim is always happy to answer any questions i have and answered them quickly too. I highly recommend booking any holiday with Kim at Hays travel.

Reply from Hays Travel - Kim Dixon
Would like give special mention to the lovely girl abbie from south shields branch who was so helpful whilst we were booking our holiday to Costa adeje today she made me and my partner welcoming and very knowledgeable and sincere thank you dave snowdon and Julie Marshall

Reply from Hays Travel - Kim Dixon
Kim was so helpful! We took a little while to decide on where we wanted to go but nothing was too much trouble! This is the second booking we’ve made with Kim! Thank you so much for everything

Reply from Hays Travel - Kim Dixon
Great communication, good prices and easy to deal with.
Kim goes out of her way to help you find the right holiday to suit your needs

Reply from Hays Travel - Kim Dixon
Great service from Kim. She helped me find a fabulous holiday all very last minute as well!

Reply from Hays Travel - Kim Dixon
Got exactly what we wanted thank you ,will be returning for our next trip thank you

Reply from Hays Travel - Kim Dixon
Excellent service, all completed with ease
Will certainly be booking again with Kim

Reply from Hays Travel - Kim Dixon
Kim Dixon has been incredibly supportive with helping book our family holiday. Kim went over and above to find us an all-inclusive hotel in turkey which offered a child free place, the privacy of 2 rooms, that are also joined for our 13-year-old girl and lots of entertainment. Would definitely recommend Kim as a competent, friendly and invested Travel Consultant. Thank you! :)

Reply from Hays Travel - Kim Dixon
Kim really helped find the right holiday for us, provided us with information about the destination before making the booking, ensuring we knew everything before booking.

Reply from Hays Travel - Kim Dixon
This is the second family holiday I have booked with Kim Dixon. Once again she delivered a fantastic variety of options with prices I couldn’t get cheaper anywhere else. She did everything for me and got back to me quickly from any questions I had. I can’t recommend her enough. Thanks again we can’t wait for our next holiday 😎

Reply from Hays Travel - Kim Dixon
Good efficient service very helpful with our holiday questions, booking our vacation was relatively easy without any stress with very helpful staff just as it should be.

Reply from Hays Travel - Kim Dixon
Clear friendly communication from Kim.
Lots of option provided and solutions made.

Reply from Hays Travel - Kim Dixon
Kim could not have been more helpful in booking & planning our trip.
I would like to extend my thanks for making this experience as seamless as possible😊

Reply from Hays Travel - Kim Dixon
I wanted to book a holiday of a lifetime for myself and my 2 boys to Lapland. I looked at lots of different options and decided to get in touch with Kim. Not only did she provide me with the best price in the best location but her level of service was so professional and couldn’t do enough for me. I will using Kim again for my next holiday destination. 10/10.

Reply from Hays Travel - Kim Dixon
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.