I have booked several holidays with Klaire from Hays Travel. I would not consider booking with any other travel agent. Her customer service is always first class and she spends a lot of time searchi... See more
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I have booked a lot with Klaire, in fact yesterday she booked me a cruise I love the fact that she generally responds so promptly, and will call if she wants to clarify anything. I tell her what... See more
Klaire was very informative of the holidays she offered to us and wouldn't let us book one until she confirmed opening dates for waterparks. Which turned out to be the right thing as they wouldn't be... See more
Company replied
Klaire was so helpful finding our family holiday, made it so easy and stress free! Found holidays that were within our budget and even managed to get it cheaper than other agents. Would definitely rec... See more
Company replied
Company details
- Travel Agency
- Cruise Agency
- Cruise Travel Agency
- Cultural Tours Provider
- Currency Exchange Service
- Travel Aggregator
Written by the company
Hays Travel, the UK's largest independent travel agent, brings over 40 years of expertise and customer care to every aspect of your holiday planning. With over 460 branches nationwide, we pride ourselves on providing our customers with tailor-made travel packages, exceptional service, and exclusive deals local to them. Whether you dream of family-friendly resorts, all-inclusive holiday packages, luxury cruises, UK short breaks, or last-minute getaways, Hays Travel is here to bring your dream holiday to life. In addition to popular travel destinations across Europe, we also provide exotic trips to far-off destinations, including Asia, the Caribbean, and beyond. Our dedicated travel agents are passionate about creating the perfect holiday experience for you. As your one-stop travel shop, we offer a wide range of services, from flights, cruise, and hotel bookings to airport parking, travel insurance, attraction tickets, and award-winning foreign exchange services. We partner with trusted suppliers like TUI, P&O Cruises, and Jet2holidays, to ensure top-quality service for all our customers, whilst hand-selecting the best deals that fit your budget and needs. Committed to delivering exceptional value, we also offer free child places and flexible payment options, including interest-free monthly direct debits and low-deposit deals on select holidays. Because everyone deserves to Holiday the Hays Way. Choose Hays Travel today for an unforgettable holiday experience backed by trusted, expert guidance every step of the way.
Contact info
Personal Travel Consultant Klaire Taylor, KY6, Fife, United Kingdom
- 01592366022
4.8
Excellent
88 reviews
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The process was absolutely seamless
The process was absolutely seamless , took all the stress away from having to search and decide ,with complete confidence that we were getting the best deal, fine tuned to exactly what we wanted
Will be the only way we book from now on
Great experience
January 4, 2026
Reply from Hays Travel - Klaire Taylor
Thank you for the lovely review , So glad we fund you something perfect that worked out great for you all .lots to look forward too!! x
10/10
Booked a holiday for my father in law with Klaire, didn’t give her much notice at all but nothing was a problem, customer service is 10/10. Stress free, hassle free she does it all.
Klaire always delivers.
December 2, 2025
Reply from Hays Travel - Klaire Taylor
Thank you Ainslie , always a pleasure and helps when I have great customers xx
Klaire was excellent
Klaire was excellent, gave me options and ensured we got exactly what we wanted. A very last minute holiday but Klaire managed to meet our requirements. I usually just book online, however I would not hesitate to book through Hays again as it was a great experience. Made things so simple for us. Thank you
October 17, 2025
Reply from Hays Travel - Klaire Taylor
Thank you Dawn , what a fantastic last minute getaway we got for you , enjoy the sunshine :)
Another great holiday experience…
Another great holiday experience booking with Klaire. I was very indecisive about what I wanted to book this year, we looked at many options in Europe, Turkey and even Cruises. I am so happy we picked Turkey and can’t wait for our family holiday next year. Thank you Klaire.
October 6, 2025
Reply from Hays Travel - Klaire Taylor
Thank you for the review Kelly I appreciate it :) glad we found the perfect holiday for you all and cant wait to hear all about it xx
great recommendations and services to…
great recommendations and services to book holiday
September 10, 2025
Reply from Hays Travel - Klaire Taylor
Thank you for the review Pete , I am sure I will hear all about it when you are all back!
Klaire was lovely and so helpful
Klaire was so helpful finding our family holiday, made it so easy and stress free! Found holidays that were within our budget and even managed to get it cheaper than other agents. Would definitely recommend Klaire to family and friends, and will be booking again through Klaire for future holidays.
August 22, 2025
Reply from Hays Travel - Klaire Taylor
Thanks for the review Dani cant wait to hear all about your holiday!! xx
Reply from Hays Travel - Klaire Taylor
Thank you for the review Annette I hope you are excited for your first cruise!!
Klaire always goes above and beyond to…
Klaire always goes above and beyond to ensure you get the best deal available, highly recommend booking with Klaire and Hays Travel
August 16, 2025
Reply from Hays Travel - Klaire Taylor
Thanks for the lovely review Angela , looking forward to hearing all about it when you are all back I am sure it will be eventful and some fun memories made :)
Klaire was very informative and…
Klaire was very informative and friendly any queries I made were answered I told her what we were looking for and Klaire came up with quite a few options we chose Palma Vova and are very much looking forward to it So a big thank you to Klaire for her patience and her ability to make the booking seem like having a nice chat with a friend
August 12, 2025
Reply from Hays Travel - Klaire Taylor
Thanks for the review Margaret and I am looking forward to hearing all about your holiday!!
Booking experience
Klaire made the booking process so easy and stress free. She worked hard to get us the best price possible, can’t thank her enough.
August 8, 2025
Reply from Hays Travel - Klaire Taylor
Thanks for the lovely review Sophie , cant wait to hear all about your Mexico trip!
Great Staff
The confidence, honest and personable staff made booking easy and exciting
August 7, 2025
Reply from Hays Travel - Klaire Taylor
Thanks for the review Jennifer it was a pleasure to get you booked for your cruise :)
Outstanding Service
The level of service and communication was excellent along with helping us choose which holiday was best suited to our requirements.
All this ensured booking the holiday was a seamless transaction.
Klaire could not have done anymore in helping this happen.
July 20, 2025
Reply from Hays Travel - Klaire Taylor
Thank you for the review Luke , I cant wait to hear all about your holiday to one of the best Islands :) xx
Klaire once again was an absolute star…
Klaire once again was an absolute star . Finding the perfect holiday for us . I won’t go anywhere else. I think this is the 5th or 6th holiday I have booked through Klaire and she’s amazing as always. Thankyou once again xx
July 17, 2025
Reply from Hays Travel - Klaire Taylor
Thank you Wendy , glad we found you a great deal again and I love helping you make plans for all these amazing memories :) I cant wait to hear about them all xx
Klaire at Hays travel went above and…
Klaire at Hays travel went above and beyond to find us the best hotel at the best price. Absolutely fantastic service and patience. Will be using Klaire for every holiday from now on. Would highly recommend.
Thanks again Klaire, we will have a cocktail for you 😘
June 25, 2025
Reply from Hays Travel - Klaire Taylor
Thanks for the Review Emma and cant wait to hear all about your trip :) xx
Klaire was amazing
Klaire was amazing, she could not have been more helpful and full of fantastic suggestions. Would highly recommend her as a travel agent!
June 26, 2025
Reply from Hays Travel - Klaire Taylor
Thank you Michelle that's lovely and I know your trip will be amazing!! xx
Wouldn't book with anyone else
We’ve booked our last four holidays through Klaire and wouldn’t go anywhere else now. She always finds the perfect hotels for us and makes the whole process so easy. Nothing is ever a hassle, and she’s an absolute pleasure to deal with from start to finish. Highly recommend!
May 14, 2025
Reply from Hays Travel - Klaire Taylor
Thanks for the great review Thomas , I cant wait to get you many more adventures booked !!
Holiday booking.
Klaire was very informative of the holidays she offered to us and wouldn't let us book one until she confirmed opening dates for waterparks. Which turned out to be the right thing as they wouldn't be open when we arrive so found us an alternative very quickly. She was responsive and organised from start to finish. Would highly recommend her. Booking with Klaire saved us nearly £1700 as well, the same holiday on Jet2s website was nearly £1700 more expensive than the deal Klaire got us.
May 8, 2025
Reply from Hays Travel - Klaire Taylor
Thanks for the review Jordan it was a pleasure to book you all and glad we got a school holiday adventure at an amazing price . Let the countdown begin . Thanks Klaire
Klaire was fantastic ****
Klaire was fantastic **** booked our cruise holiday with no stress and lots of options available with Klaire! Will definitely book our future holiday with her xx
May 7, 2025
Reply from Hays Travel - Klaire Taylor
Thank you for the Review Maria , glad we got you all a great price and can't wait to hear all about your cruise ... let the countdown begin!!
Great service once again from Klaire 🤩…
Great service once again from Klaire 🤩 another holiday booked with ease and professionalism. Klaire takes the hard work out of it and makes the process enjoyable 😎
February 25, 2025
Reply from Hays Travel - Klaire Taylor
Thank you for the great review another trip for you both to look forward too! xx
Our holiday to Crete
Klaire found the best holiday package for me and my friend in Crete , this is the second year in a row I have booked through Klaire at Hays.
February 25, 2025
Reply from Hays Travel - Klaire Taylor
Thank you for your review Sheila and hope your looking forward to your sunny break! xx
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