Laura was brilliant helping me get a last min holiday and cant believe we go next week. High recommend her and I will be glady use her again. Great Lady Thanks again xx
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See what reviewers are saying
Laura is very knowledgeable and so approachable. Always on hand to respond to queries, no question to big, small or stupid!! Pricing super competitive.
Company replied
Fantastic! Laura was very knowledgeable and understood what we were looking for. She gave us a few options to choose form within budget which fitted the brief perfect and a few days later we paid a... See more
Company replied
This is the second time we have booked a holiday with Laura and it won’t be the last. Laura made the whole experience incredibly easy, delivering exactly what we asked for and more. So professional, f... See more
Company replied
Company details
- Travel Agency
- Cruise Agency
- Cruise Travel Agency
- Cultural Tours Provider
- Currency Exchange Service
- Travel Aggregator
Written by the company
Hays Travel, the UK's largest independent travel agent, brings over 40 years of expertise and customer care to every aspect of your holiday planning. With over 460 branches nationwide, we pride ourselves on providing our customers with tailor-made travel packages, exceptional service, and exclusive deals local to them. Whether you dream of family-friendly resorts, all-inclusive holiday packages, luxury cruises, UK short breaks, or last-minute getaways, Hays Travel is here to bring your dream holiday to life. In addition to popular travel destinations across Europe, we also provide exotic trips to far-off destinations, including Asia, the Caribbean, and beyond. Our dedicated travel agents are passionate about creating the perfect holiday experience for you. As your one-stop travel shop, we offer a wide range of services, from flights, cruise, and hotel bookings to airport parking, travel insurance, attraction tickets, and award-winning foreign exchange services. We partner with trusted suppliers like TUI, P&O Cruises, and Jet2holidays, to ensure top-quality service for all our customers, whilst hand-selecting the best deals that fit your budget and needs. Committed to delivering exceptional value, we also offer free child places and flexible payment options, including interest-free monthly direct debits and low-deposit deals on select holidays. Because everyone deserves to Holiday the Hays Way. Choose Hays Travel today for an unforgettable holiday experience backed by trusted, expert guidance every step of the way.
Contact info
Personal Travel Consultant Laura Lawes, EX1 3DX, Exeter, United Kingdom
- 01392953701
4.8
Excellent
43 reviews
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Reply from Hays Travel - Laura Lawes
Thank you so much xx
Laura was brilliant helping me get a…
Laura was brilliant helping me get a last min holiday and cant believe we go next week. High recommend her and I will be glady use her again.
Great Lady Thanks again xx
July 29, 2026
Reply from Hays Travel - Laura Lawes
Thanks so much xx
You won’t regret getting in touch.
Laura is very knowledgeable and so approachable. Always on hand to respond to queries, no question to big, small or stupid!! Pricing super competitive.
July 27, 2026
Reply from Hays Travel - Laura Lawes
Thank you so much xx
Laura was delightful
Laura was delightful. Very knowledgeable, extremely professional and so helpful.
Would definitely recommend both Laura & Hays Travel. Thank you 🤩
July 7, 2026
Reply from Hays Travel - Laura Lawes
Thank you x
Laura has been so amazing and our quote…
Laura has been so amazing and our quote came back so quick . We made a few tweaks and nothing was a problem at all. Really happy with the cost, and it was such an easy process.
May 14, 2026
Reply from Hays Travel - Laura Lawes
Thank you so much xx
This is the second time we have booked…
This is the second time we have booked a holiday with Laura and it won’t be the last. Laura made the whole experience incredibly easy, delivering exactly what we asked for and more. So professional, fast responses and reliable every time. Thank you Laura!
April 30, 2026
Reply from Hays Travel - Laura Lawes
Thank you so much xx
Laura was fantastic and very REAL
Laura was fantastic and very REAL. Which is a win in our book. Thanks for the lovely service. Well be in touch when we want to book our next one!
May 1, 2026
Reply from Hays Travel - Laura Lawes
Thank you so much. xx
Quick and easy booking
Booking was very quick and easy. We have used Laura at Hays travel before and we had the most amazing holiday so she knew exactly what sort of holiday we were after and what suited our needs as a family. The quote was clear and price was really reasonable
April 29, 2026
Reply from Hays Travel - Laura Lawes
Thank you so much xx
Laura went above and beyond to…
Laura went above and beyond to accommodate our holiday booking, my husband wasn’t home at the time of my enquiry and I was unable to confirm our booking till 8.45 in the evening, Laura got straight back to us and with all the details of the flights and hotel information, exceptional service .
Thank you.
April 30, 2026
Reply from Hays Travel - Laura Lawes
Thank you so much xx
Very helpful In finding us a holiday to…
Very helpful In finding us a holiday to fit round are needs
March 13, 2026
Reply from Hays Travel - Laura Lawes
Thank you xx
Reply from Hays Travel - Laura Lawes
Thank you xx
Laura was fantastic
Laura was fantastic, very knowledgeable and helpful and excellent communication. Definitely recommend
March 3, 2026
Reply from Hays Travel - Laura Lawes
Thank you so much xx
Laura was extremely knowledgeable and…
Laura was extremely knowledgeable and very helpful. I was booking a special family holiday. Laura was very empathetic and went the extra mile to ensure we are all looking forward to our holiday.
December 2, 2025
Reply from Hays Travel - Laura Lawes
Thank you so much xx
Great service again from Laura
Great service again from Laura, made the process to book a last minute New year getaway so easy. We use her all the time and only travel agent we would use.
November 11, 2025
Reply from Hays Travel - Laura Lawes
Thank you so much xx
Trip for 17 to Benidorm
Can’t be easy organising a trip for 17 men to Benidorm but Laura did it with ease, can’t praise her enough
November 8, 2025
Reply from Hays Travel - Laura Lawes
Thank you xx
Laura was given a brief about what we…
Laura was given a brief about what we wanted as a family,and delivered a package,that,was under budget,and had better facilities than we had previously looked at.Laura took all the hassle away from us and sorted everything.
Definitely recommend
October 22, 2025
Reply from Hays Travel - Laura Lawes
Thank you xx
A great booking experience
Laura helped to booked a large group family holiday. We had changed. The tour operator had changes. Flights, dates, rooms. We threw it all at her. But she sorted it with no stress to ourselves. Thank you for your opticians Laura.
October 7, 2025
Reply from Hays Travel - Laura Lawes
Thank you xx
Reply from Hays Travel - Laura Lawes
Thank you so much
Straight forward booking no issues and…
Straight forward booking no issues and very professional.
July 15, 2025
Reply from Hays Travel - Laura Lawes
Thanks so much xx
Laura was amazing
Laura was amazing, listened to all the info we wanted and found numerous holidays to suit what we wanted and budget. Updated them when we needed to make a few small changes, couldn’t recommend her highly enough
June 27, 2025
Reply from Hays Travel - Laura Lawes
Thanks so much xx
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