Leigh is fantastic So responsive, ready to do all kinds of different searches, she helped me adjust all the flights and dates when I had a problem (all my own fault) and managed to pick the perfect... See more
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Switch locationPersonal Travel Consultant Leigh Gilmore, DL12 Barnard Castle, GB
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Another excellent holiday booking. Leigh made the process so easy for me....I am not tech savvy and she showed great patience . She's fantastic 😊
Company replied
Leigh made it very easy to book by listening to my requests and providing several options all of which met my preferences. She has also offered to help with parking and trips while we are away which s... See more
Company replied
Leigh has been absolutely fantastic in helping us organise our holiday for 2025. She took our wish list and turned it into a perfect holiday package well within our price range. She has great communic... See more
Company replied
Company details
- Travel Agency
- Cruise Agency
- Cruise Travel Agency
- Cultural Tours Provider
- Currency Exchange Service
- Travel Aggregator
Written by the company
Hays Travel, the UK's largest independent travel agent, brings over 40 years of expertise and customer care to every aspect of your holiday planning. With over 460 branches nationwide, we pride ourselves on providing our customers with tailor-made travel packages, exceptional service, and exclusive deals local to them. Whether you dream of family-friendly resorts, all-inclusive holiday packages, luxury cruises, UK short breaks, or last-minute getaways, Hays Travel is here to bring your dream holiday to life. In addition to popular travel destinations across Europe, we also provide exotic trips to far-off destinations, including Asia, the Caribbean, and beyond. Our dedicated travel agents are passionate about creating the perfect holiday experience for you. As your one-stop travel shop, we offer a wide range of services, from flights, cruise, and hotel bookings to airport parking, travel insurance, attraction tickets, and award-winning foreign exchange services. We partner with trusted suppliers like TUI, P&O Cruises, and Jet2holidays, to ensure top-quality service for all our customers, whilst hand-selecting the best deals that fit your budget and needs. Committed to delivering exceptional value, we also offer free child places and flexible payment options, including interest-free monthly direct debits and low-deposit deals on select holidays. Because everyone deserves to Holiday the Hays Way. Choose Hays Travel today for an unforgettable holiday experience backed by trusted, expert guidance every step of the way.
Contact info
Personal Travel Consultant Leigh Gilmore, DL12, Barnard Castle, United Kingdom
- 01833348216
4.7
Excellent
26 reviews
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Leigh is fantastic
Leigh is fantastic
So responsive, ready to do all kinds of different searches, she helped me adjust all the flights and dates when I had a problem (all my own fault) and managed to pick the perfect holiday solution for me!
March 1, 2026
May use AI-assist with repliesRead more
At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.
Another excellent holiday booking
Another excellent holiday booking. Leigh made the process so easy for me....I am not tech savvy and she showed great patience . She's fantastic 😊
February 9, 2026
Reply from Hays Travel - Leigh Gilmore
It was a pleasure to be able to help you again. Thank you
Leigh was a massive help and made it…
Leigh was a massive help and made it very easy for us after struggling for ages to find the right holiday when looking by myself. Would highly recommend
February 7, 2026
Reply from Hays Travel - Leigh Gilmore
Thank you for your lovely review, I hope you all have a wonderful time.
Excellent swift service
Excellent swift service. Everything was organised for me. I had nothing to worry about
November 12, 2025
Reply from Hays Travel - Leigh Gilmore
Thank you for booking with me, I hope you have a wonderful time.
Smooth and easy booking process
Leigh did all the hard work for us and made the process so easy! She did all the research for us and was always so kind and pleasant.
October 3, 2025
Reply from Hays Travel - Leigh Gilmore
Thanks Liz, my pleasure & I hope you have a lovely holiday.
Easy process
Leigh made it very easy to book by listening to my requests and providing several options all of which met my preferences. She has also offered to help with parking and trips while we are away which saves me another job, so that is definitely a bonus for me!
August 15, 2025
Reply from Hays Travel - Leigh Gilmore
Thanks for your booking, I hope you have a great time.
Leigh Gilmore was exceptional…
Leigh Gilmore was exceptionally informative and helpful me to plan a theatre trip for my daughter's 17th birthday. It was great to have someone so knowledgeable on my side
July 25, 2025
Reply from Hays Travel - Leigh Gilmore
Thanks for the review, hope you have a fabulous time x
Fabulous service.
Excellent friendly and efficient service. Made the process simple. Thanks Leigh for a fabulous service.
March 30, 2025
Reply from Hays Travel - Leigh Gilmore
You're very welcome. Thank you for your booking and I hope you have a lovely holiday.
Very helpful advice
Very helpful advice, request was no trouble, worked very hard to get is the best possible deal.
March 1, 2025
Reply from Hays Travel - Leigh Gilmore
Thank you for using my service, it was my pleasure. Enjoy that roof terrace and those stunning views.
Reply from Hays Travel - Leigh Gilmore
Thank you, that's made me feel like a super hero. I aim to get this response from all my customers 😍
Super efficient
Super efficient, extremely helpful, listened to what we wanted and gave us options for our euro city break. Would definatly use again
January 30, 2025
Reply from Hays Travel - Leigh Gilmore
Hi Stuart, Very pleased we got there in the end. Hope you all have a great time.
Reply from Hays Travel - Leigh Gilmore
Thanks for coming to me to book your holiday, It was a pleasure. Enjoy your celebrations.
Leigh Gilmore
Leigh Gilmore, the agent, was exceptional!
She answered all of our questions, very professional and the process of selecting and booking our holiday was seamless!
Would highly recommend using Leigh at Hays Travel.
Thankyou
January 13, 2025
Reply from Hays Travel - Leigh Gilmore
Thank you for the lovely review. It was a pleasure learning about a new destination for me, and somewhere I will now recommend to others. I know you'll have a fabulous time there.
Leigh was extremely helpful and very…
Leigh was extremely helpful and very patient helping me find the perfect holiday. I would highly recommend booking with Leigh
January 8, 2025
Reply from Hays Travel - Leigh Gilmore
I'm sure you will all have an amazing time, thanks for allowing me to help you.
Quick and easy to book the trip we…
Quick and easy to book the trip we wanted,Leigh was easy to work with and knowledgable on the subject
November 11, 2024
Reply from Hays Travel - Leigh Gilmore
Thanks for the review, I hope you have a wonderful anniversary trip.
Fab booking with Leigh
Would highly recommend Leigh… she’s so helpful & nothing was too much trouble! Great communication - we literally had a FaceTime while Leigh was abroad on holiday to finalise/confirm everything before booking up! Fantastic service from start to finish ✈️🏖️☀️ thanks again x
September 23, 2024
Unprompted review
Reply from Hays Travel - Leigh Gilmore
You're welcome, I wish I could book all my customers in whilst I'm sitting by the pool 😎
Leigh is fabulous!!
Leigh is very helpful, communicative, and very responsive. We have booked with Leigh for our honeymoon and she beat the price and got us better rooms than the offer I had seen! Well Done. Thanx for all your help. Would definitely go to Leigh for all holiday enquiries.
October 24, 2024
Unprompted review
Reply from Hays Travel - Leigh Gilmore
It was a pleasure helping you get the perfect honeymoon, can't wait to see the pictures. Thanks for trusting me with something so important x
Reply from Hays Travel - Leigh Gilmore
Thanks for your review. I hope you have a wonderful holiday.
Leigh Gilmore is a fantastic travel consultant
Leigh has been absolutely fantastic in helping us organise our holiday for 2025. She took our wish list and turned it into a perfect holiday package well within our price range. She has great communication, friendly, helpful and kept us up to date throughout. We would definitely use Leigh again and would recommend her to anyone needing a travel consultant.
August 21, 2024
Reply from Hays Travel - Leigh Gilmore
Thanks very much for your enquiry . I'm sure you'll have a wonderful time . Can't wait to hear all about
Leigh worked her magic and sorted it…
Leigh worked her magic and sorted it all out in an afternoon fantastic service
August 12, 2024
Reply from Hays Travel - Leigh Gilmore
Thanks very much for the lovely review. I hope you all have a wonderful time.
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