Leigh was really friendly we told her wat things we were looking for and she found the best deal for us would highly recommend
Location
Switch locationPersonal Travel Consultant Leigh Gilmore, DL12 Barnard Castle, GB
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Leigh made it very easy to book by listening to my requests and providing several options all of which met my preferences. She has also offered to help with parking and trips while we are away which s... See more
Company replied
Leigh has been absolutely fantastic in helping us organise our holiday for 2025. She took our wish list and turned it into a perfect holiday package well within our price range. She has great communic... See more
Company replied
Leigh was knowledgable, helpful and supportive as we asked her for suggestions for our trip to France. She gave us loads of options to choose from, and even offered a discount on the final price. Mass... See more
Company replied
Company details
- Travel Agency
- Cruise Agency
- Cruise Travel Agency
- Cultural Tours Provider
- Currency Exchange Service
- Travel Aggregator
Written by the company
Hays Travel, the UK's largest independent travel agent, brings over 40 years of expertise and customer care to every aspect of your holiday planning. With over 460 branches nationwide, we pride ourselves on providing our customers with tailor-made travel packages, exceptional service, and exclusive deals local to them. Whether you dream of family-friendly resorts, all-inclusive holiday packages, luxury cruises, UK short breaks, or last-minute getaways, Hays Travel is here to bring your dream holiday to life. In addition to popular travel destinations across Europe, we also provide exotic trips to far-off destinations, including Asia, the Caribbean, and beyond. Our dedicated travel agents are passionate about creating the perfect holiday experience for you. As your one-stop travel shop, we offer a wide range of services, from flights, cruise, and hotel bookings to airport parking, travel insurance, attraction tickets, and award-winning foreign exchange services. We partner with trusted suppliers like TUI, P&O Cruises, and Jet2holidays, to ensure top-quality service for all our customers, whilst hand-selecting the best deals that fit your budget and needs. Committed to delivering exceptional value, we also offer free child places and flexible payment options, including interest-free monthly direct debits and low-deposit deals on select holidays. Because everyone deserves to Holiday the Hays Way. Choose Hays Travel today for an unforgettable holiday experience backed by trusted, expert guidance every step of the way.
Contact info
Personal Travel Consultant Leigh Gilmore, DL12, Barnard Castle, United Kingdom
- 01833348216
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Leigh worked her magic and sorted it…
Leigh worked her magic and sorted it all out in an afternoon fantastic service

Reply from Hays Travel - Leigh Gilmore
Great communication and choice.
Great communication.
Specific requirements for a short break in the sun taken into account.
Choices of destination and airports to choose from.
Best price sort by tweaking the odd thing here and there.
Simple to follow and understand travel itinerary.

Reply from Hays Travel - Leigh Gilmore
Leigh was amazing!!
Leigh was knowledgable, helpful and supportive as we asked her for suggestions for our trip to France. She gave us loads of options to choose from, and even offered a discount on the final price. Massively took a weight off having everything sorted in advance - thank you so much!!

Reply from Hays Travel - Leigh Gilmore
Leigh Gilmore/ Hays travel
Leigh was amazing with helping me book my holiday, she knew what I wanted budget wise and stuck to it with plenty of options and managed to get me what I had asked for. She kept me updated throughout the whole process. I would definitely go back to her for future holidays. Five star service thank you.

Reply from Hays Travel - Leigh Gilmore
Helpful and quick responses
Leigh was quick to respond and helped us to find something suitable for our first family holiday. It took away so much stress and pressure and actually make me book something rather than constantly searching ...

Reply from Hays Travel - Leigh Gilmore
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