Booked many holidays with Libby and always been a pleasure to do business with. Best prices and always easy to deal with. Makes holiday booking so easy. Already booked 2 for this year and might be ano... See more
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Really easy to book with Hays, in particular Libby was amazing. She understood our needs and was able to find us the perfect getaway within a few hours of asking her. She took the hassle out of b... See more
Company replied
Libby was so helpful and came back with a great price, much better than I could get myself. She explained everything very clearly and she has such a lovely friendly manner, I had absolute confidence... See more
Company replied
Libby was amazing, it was so quick and easy, all information was provided I can’t wait for our get away. Thanks so much Libby
Company details
- Travel Agency
- Cruise Agency
- Cruise Travel Agency
- Cultural Tours Provider
- Currency Exchange Service
- Travel Aggregator
Written by the company
Hays Travel, the UK's largest independent travel agent, brings over 40 years of expertise and customer care to every aspect of your holiday planning. With over 460 branches nationwide, we pride ourselves on providing our customers with tailor-made travel packages, exceptional service, and exclusive deals local to them. Whether you dream of family-friendly resorts, all-inclusive holiday packages, luxury cruises, UK short breaks, or last-minute getaways, Hays Travel is here to bring your dream holiday to life. In addition to popular travel destinations across Europe, we also provide exotic trips to far-off destinations, including Asia, the Caribbean, and beyond. Our dedicated travel agents are passionate about creating the perfect holiday experience for you. As your one-stop travel shop, we offer a wide range of services, from flights, cruise, and hotel bookings to airport parking, travel insurance, attraction tickets, and award-winning foreign exchange services. We partner with trusted suppliers like TUI, P&O Cruises, and Jet2holidays, to ensure top-quality service for all our customers, whilst hand-selecting the best deals that fit your budget and needs. Committed to delivering exceptional value, we also offer free child places and flexible payment options, including interest-free monthly direct debits and low-deposit deals on select holidays. Because everyone deserves to Holiday the Hays Way. Choose Hays Travel today for an unforgettable holiday experience backed by trusted, expert guidance every step of the way.
Contact info
Personal Travel Consultant Libby Rodde, LS21, Otley, United Kingdom
- 01943588062
4.6
Excellent
28 reviews
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Libby was amazing
Libby was amazing, it was so quick and easy, all information was provided I can’t wait for our get away.
Thanks so much Libby
May 2, 2026
May use AI-assist with repliesRead more
At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.
Booked many holidays with Libby and…
Booked many holidays with Libby and always been a pleasure to do business with. Best prices and always easy to deal with. Makes holiday booking so easy. Already booked 2 for this year and might be another one October 👌
March 14, 2026
Reply from Hays Travel - Libby Rodde
Thank You for booking with me again and for leaving another 5 Star review! If you need any further assistance or have any questions please don't hesitate to get in touch :)
Kind Regards,
Libby Rodde - Hays Travel
01943 588062
Libby absolutely helped us out so very…
Libby absolutely helped us out so very much for organising our first family holiday upcoming, very respectfully, and has said we can always contact her in regards of anything else we worry about.
February 3, 2026
Reply from Hays Travel - Libby Rodde
Thank You for booking with me and for leaving a 5 Star Review! I hope you have an amazing first family holiday abroad😊 If you need any further assistance or have any questions please don't hesitate to get in touch :)
Kind Regards,
Libby Rodde - Hays Travel
01943 588062
Top class customer service
Libby was so helpful and came back with a great price, much better than I could get myself. She explained everything very clearly and she has such a lovely friendly manner, I had absolute confidence in her. This was first class customer service, thanks Libby and thanks Hays.
January 18, 2026
Reply from Hays Travel - Libby Rodde
Thank You for booking with me and for leaving a positive review! I hope you have a great family holiday😊 If you need any further assistance or have any questions please don't hesitate to get in touch :)
Kind Regards,
Libby Rodde - Hays Travel
01943 588062
We booked with Libby she us always…
We booked with Libby she us always helpful and the booking is proceed with ease
January 11, 2026
Reply from Hays Travel - Libby Rodde
Thank You for booking with me again!
Thanks for leaving a positive review! I hope you have a great first family holiday abroad 😊 If you need any further assistance or have any questions please don't hesitate to get in touch :)
Kind Regards,
Libby Rodde - Hays Travel
01943 588062
Great experience
I dealt with Libby Rodde and she was great. She answered any questions I had and made the booking process easy. I am now looking forward to my holiday and if in future I see another holiday that interests us as a family I would contact Libby again
January 4, 2026
Reply from Hays Travel - Libby Rodde
Thank You for booking with me and for leaving a positive review! I hope you have a great first family holiday abroad 😊 If you need any further assistance or have any questions please don't hesitate to get in touch :)
Kind Regards,
Libby Rodde - Hays Travel
01943 588062
Libby was fab it’s the second holiday…
Libby was fab it’s the second holiday I’ve booked with her. She’s really friendly and helpful will always book through Libby in the future.
October 16, 2025
Reply from Hays Travel - Libby Rodde
Thank You for booking with me and for leaving a positive review! I hope you have a great first family holiday abroad 😊 If you need any further assistance or have any questions please don't hesitate to get in touch :)
Kind Regards,
Libby Rodde - Hays Travel
01943 588062
Was very happy with my service holiday…
Was very happy with my service holiday booked & paperwork emailed so quick 2 exited grandchildren thank you 😊
May 31, 2025
Reply from Hays Travel - Libby Rodde
Thank You for booking with me and for leaving a positive review! I hope you have a great holiday 😊 If you need any further assistance or have any questions please don't hesitate to get in touch :)
Kind Regards,
Libby Rodde - Hays Travel
01943 588062
Exceptional service from Libby
Really easy to book with Hays, in particular Libby was amazing. She understood our needs and was able to find us the perfect getaway within a few hours of asking her.
She took the hassle out of booking and made the process simple.
She was polite and informed me about everything I needed to know and explained the small details that I might have missed if booking myself online.
Will definitely be returning to her again for our next holiday.
April 19, 2025
Reply from Hays Travel - Libby Rodde
Thank You for booking with me and for leaving a positive review! I hope you have a great holiday 😊 If you need any further assistance or have any questions please don't hesitate to get in touch :)
Kind Regards,
Libby Rodde - Hays Travel
01943 588062
Libby was so helpful explaining…
Libby was so helpful explaining everything clearly along the whole booking process
April 8, 2025
Reply from Hays Travel - Libby Rodde
Thank You for booking with me and for leaving a positive review! I hope you have a great holiday 😊 If you need any further assistance or have any questions please don't hesitate to get in touch :)
Kind Regards,
Libby Rodde - Hays Travel
01943 588062
Great service from Libby at Hays…
Great service from Libby at Hays travel... Holiday booked in seconds at a great price
March 22, 2025
Reply from Hays Travel - Libby Rodde
Thank You for booking with me and for leaving positive review! I hope you have a great holiday 😊 If you need any further assistance or have any questions please don't hesitate to get in touch :)
Kind Regards,
Libby Rodde - Hays Travel
01943 588062
The Best Deal to suit your needs.
Libby Rodde has always been very helpful in every way. She keeps calm and works hard to give lots of options and prices for hotels. This helps us decide on best one to suit our needs Her experience over the past years is now showing 🤩
January 31, 2025
Reply from Hays Travel - Libby Rodde
Thank You for booking with me again and for leaving another positive review! I hope you have a great holiday 😊 If you need any further assistance or have any questions please don't hesitate to get in touch :)
Kind Regards,
Libby Rodde - Hays Travel
01943 588062
Libby provided exactly what we wanted at a great price
Libby made sure we got the best deal with the requirements I provided. Highly recommend her and will definitely contact her for our next break.
September 22, 2024
Reply from Hays Travel - Libby Rodde
Thank You for booking with me and for leaving a review! I hope you have a great holiday 😊 If you need any further assistance or have any questions please don't hesitate to get in touch :)
Kind Regards,
Libby Rodde - Hays Travel
01943 588062
Great service, will deffo book again
I messaged Libby with my details and my budget, she replied and sent me a number of holidays through to have a look at.
I done the same to a number of Hays travel people and the service was jot great. They just wanted to know where I was going and to book it.
Libby was always a message away and replied pretty fast.
Although jet2 was a little cheaper I'd rather book with an independent travel adviser like Libby.
Thank you
July 23, 2024
Reply from Hays Travel - Libby Rodde
Thank You for booking with me and for leaving a review! 😊 If you need any further assistance or have any questions please don't hesitate to get in touch :)
Kind Regards,
Libby Rodde - Hays Travel
01943 588062
Great travel consultant.
Libby was great at finding what we wanted, nothing was too much trouble!
May 16, 2024
Reply from Hays Travel - Libby Rodde
Thank You for booking with me! And Thank You for leaving a review! 😊 If you need any further assistance or have any questions please don't hesitate to get in touch :)
Kind Regards,
Libby Rodde - Hays Travel
01943 588062
I was struggling to pick the perfect…
I was struggling to pick the perfect place for our first holiday ,with so much to choose from.. we wanted to be near friends but still great for the kids ..libby the travel agent sorted me right out and did all the work for me ..
Thankyou I'm looking forward to our first holiday xo
January 5, 2024
Reply from Hays Travel - Libby Rodde
Thank You for booking with me! And Thank You for leaving a review! 😊 If you need any further assistance or have any questions please don't hesitate to get in touch :)
Kind Regards,
Libby Rodde - Hays Travel
01943 588062
Brilliant easy experience to book just…
Brilliant easy experience to book just a phone call and everything was sorted
December 8, 2023
Reply from Hays Travel - Libby Rodde
Thank You for booking with me! And Thank You for leaving a review! 😊 If you need any further assistance or have any questions please don't hesitate to get in touch :)
Kind Regards,
Libby Rodde - Hays Travel
01943 588062
I booked a holiday with Libby last…
I booked a holiday with Libby last night, it was really easy booking as she had all my details from previous booking with her mum Michelle. Libby also did this after tea time which was brilliant of her, so I didn’t have to wait until the next day and risk it selling out. 5⭐️ service will be booking all my holidays through these lovely ladies xxx
December 8, 2023
Reply from Hays Travel - Libby Rodde
Thank You for booking with me! And Thank You for leaving a review! 😊 If you need any further assistance or have any questions please don't hesitate to get in touch :)
Kind Regards,
Libby Rodde - Hays Travel
01943 588062
Highly recommended
I recommend Libby to everyone I meet who wants help to book a holiday. She is super patient, professional and proficient. She has bucket loads of experience of traveling the world and she made booking our gorgeous holiday simple and straightforward. Thank you Libby!
July 1, 2023
Unprompted review
Reply from Hays Travel - Libby Rodde
Thank You for booking with me! And Thank You for leaving a review! If you need any further assistance or have any questions please don't hesitate to get in touch :)
Kind Regards,
Libby Rodde - Hays Travel
01943 588062
Reply from Hays Travel - Libby Rodde
Thank you for booking with me! If you need any further assistance or have any questions please don't hesitate to get in touch :)
Kind Regards,
Libby Rodde - Hays Travel
01943 588062
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