Hays Travel - Lisa Kirk Reviews 

67
TrustScore 5 out of 5

4.8

Personal Travel Consultant Lisa Kirk, LS25 Leeds, GB


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See what reviewers are saying

Rated 5 out of 5 stars

Fantastic service by Lisa. She made everything so simple, listened to my requirements and came back with a range of great options. Nothing was too much trouble and I can’t believe how much easier this... See more

Company replied

Rated 5 out of 5 stars

We cannot recommend Lisa Kirk highly enough! From start to finish, Lisa has gone above and beyond to find us the perfect holiday at the best possible price. She really listened to everything we wa... See more

Company replied

Rated 5 out of 5 stars

Once again another smooth holiday booking with Lisa. Always gos the extra mile to ensure a stress free trip and nothing is too much trouble. Book all my holidays with her and recommended to everyone

Company replied

Rated 5 out of 5 stars

Again Lisa met all our needs was very efficient and would definitely recommend and have been doing to friends. Managed to find better options than I initially went to her with. Thank you again Lisa ti... See more

Company replied


Company details

  1. Travel Agency
  2. Cruise Agency
  3. Cruise Travel Agency
  4. Cultural Tours Provider
  5. Currency Exchange Service
  6. Travel Aggregator

Written by the company

Hays Travel, the UK's largest independent travel agent, brings over 40 years of expertise and customer care to every aspect of your holiday planning. With over 460 branches nationwide, we pride ourselves on providing our customers with tailor-made travel packages, exceptional service, and exclusive deals local to them. Whether you dream of family-friendly resorts, all-inclusive holiday packages, luxury cruises, UK short breaks, or last-minute getaways, Hays Travel is here to bring your dream holiday to life. In addition to popular travel destinations across Europe, we also provide exotic trips to far-off destinations, including Asia, the Caribbean, and beyond. Our dedicated travel agents are passionate about creating the perfect holiday experience for you. As your one-stop travel shop, we offer a wide range of services, from flights, cruise, and hotel bookings to airport parking, travel insurance, attraction tickets, and award-winning foreign exchange services. We partner with trusted suppliers like TUI, P&O Cruises, and Jet2holidays, to ensure top-quality service for all our customers, whilst hand-selecting the best deals that fit your budget and needs. Committed to delivering exceptional value, we also offer free child places and flexible payment options, including interest-free monthly direct debits and low-deposit deals on select holidays. Because everyone deserves to Holiday the Hays Way. Choose Hays Travel today for an unforgettable holiday experience backed by trusted, expert guidance every step of the way.


Contact info

  • Personal Travel Consultant Lisa Kirk, LS25, Leeds, United Kingdom

  • 1138275724

4.8

Excellent

TrustScore 5 out of 5

67 reviews

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4.8

All reviews

(67)

116,812 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

5⭐ Holiday Service.

Lisa is second to none and a pleasure to deal with. I have booked several holidays with Lisa and will continue to do so. Lisa is very professional and thorough. Nothing is too much. I highly recommend Lisa to any one wanting a holiday that is seamless and hassle free. Thank you so much Lisa.

February 6, 2025
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Reply from Hays Travel - Lisa Kirk

Thank you for your lovely review and continuing to book your holidays with me. It’s a pleasure helping you book and plan them. I hope you have a fantastic time.
Kind regards,
Lisa

Rated 5 out of 5 stars

Lisa was brilliant at finding a great…

Lisa was brilliant at finding a great deal and booking it for us. She did it really quickly and we can’t wait to go

February 13, 2025
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Reply from Hays Travel - Lisa Kirk

Thank you for your lovely review, I’m glad I could help get you sorted. I hope you have a fantastic time, can’t wait to hear about it.
Kind regards,
Lisa

Rated 5 out of 5 stars

Amazing service from Lisa!

Lisa provided me with some fabulous options for our American cruise, she explained everything really clearly and made sure it was suited to our personal needs. It was so helpful to get some advice and also reassuring to use a professional service. Thank you so much!

February 5, 2025
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Reply from Hays Travel - Lisa Kirk

Thank you for your lovely review. It was my pleasure helping you with such an exciting itinerary. I can’t wait to hear all about it, I hope you have a fabulous time.
Regards,
Lisa

Rated 5 out of 5 stars

Brilliant customer service

Lisa is brilliant so helpful and friendly and felt no pressure so wanted to book through her

January 3, 2025
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Reply from Hays Travel - Lisa Kirk

Thank you so much for your lovely review. It was my pleasure helping you. I hope you have a great time, will look forward to hearing what you think.
Regards, Lisa

Rated 5 out of 5 stars

Lisa Kirk has been incredibly helpful…

Lisa Kirk has been incredibly helpful throughout the process and is available to answer any questions we have - it’s been a really enjoyable experience

November 17, 2024
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Reply from Hays Travel - Lisa Kirk

Thank you so much for your lovely review. It was a pleasure helping and planning your holiday with you and glad you had an enjoyable experience. I will look forward to hearing all about it! Hope you have a great time.
Regards,
Lisa

Rated 5 out of 5 stars

Lisa was incredible

Lisa was incredible! Answering endless questions and doing so much research to find us the absolute best holiday at the cheapest price! Anyone would be lucky to book their holiday with her.

September 25, 2024
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Reply from Hays Travel - Lisa Kirk

Thank you for your lovely review. I’m glad I could help get you sorted ☺️ It was my pleasure helping you, hope you all have a fantastic time! Can’t wait to hear about it.
Many thanks,
Lisa

Rated 5 out of 5 stars

Friendly and efficient

Lisa was extremely efficient throughout the process of booking our holiday and was friendly and polite throughout. Thank you Lisa!

August 12, 2024
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Reply from Hays Travel - Lisa Kirk

Thank you for your lovely review. It was my pleasure helping you. Let the countdown commence! I hope you have a fantastic time ☺️.
Regards, Lisa

Rated 5 out of 5 stars

Fantastic service

Lisa goes the extra mile to ensure you are booking the perfect holiday for your needs

July 17, 2024
Hays Travel - Lisa Kirk logo

Reply from Hays Travel - Lisa Kirk

Thank you for your lovely review. It was my pleasure helping you. I hope you have a fantastic time ☺️.
Regards,
Lisa

Rated 5 out of 5 stars

Lisa made the searching and booking…

Lisa made the searching and booking process for.our family honeymoon really easy. We received specific quotes via messenger which were able to be discussed promptly, Lisa was always on call for any queries we had regarding the quotes and the booking process was really quick
We can't wait to get there now!.

June 18, 2024
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Reply from Hays Travel - Lisa Kirk

Thank you for your lovely review. It was my pleasure helping you plan your family honeymoon. I bet you can’t wait, let the countdown begin! Hope the planning goes well for the big day and I hope you have a fantastic time! Can’t wait to hear all about your honeymoon.
Regards, Lisa

Rated 5 out of 5 stars

Very efficient

Very efficient

March 2, 2024
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Reply from Hays Travel - Lisa Kirk

Thank you for your review. Glad I able to help and was efficient in the process.
Hope you have a great holiday. Regards, Lisa

Rated 5 out of 5 stars

USA here we come

Lisa was polite, attentive, knowledgeable and listened carefully to our requirements. Nothing was too much trouble and she kept us informed at all times.

February 25, 2024
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Reply from Hays Travel - Lisa Kirk

Thank you very much for your lovely review, it was a pleasure helping you. I hope you have a fantastic time and can’t wait to hear all about it. Regards, Lisa

Rated 5 out of 5 stars

Very helpful

Very helpful, informative and professional

January 15, 2024
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Reply from Hays Travel - Lisa Kirk

Thank you very much for your review, it was a pleasure helping you. I hope you all have a fantastic time, Regards, Lisa

Rated 5 out of 5 stars

Very friendly and took the time to…

Very friendly and took the time to understand what I required. Very knowledgeable and answered all questions I had. Excellent customer service, would highly recommend.

January 10, 2024
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Reply from Hays Travel - Lisa Kirk

Thank you very much for your lovely review, it was a pleasure helping you sort your upcoming holiday. I hope you all have a fantastic time, will look forward to hearing all about it. Regards, Lisa

Rated 5 out of 5 stars

Lisa - Hays Travel

Lisa, was an excellent, helpful travel advisor; she listened to our needs, found various, suitable alternatives - for us to consider - and then made booking our selected trip really straightforward and easy.

January 4, 2024
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Reply from Hays Travel - Lisa Kirk

Thank you very much for your lovely review, it was a pleasure helping you find a suitable holiday and making the booking process easy for you. I hope you all have a fantastic time, will look forward to hearing all about it. Regards, Lisa

Rated 5 out of 5 stars

Excellent service

Lisa Kirk was an excellent holiday consultant. Would not hesitate her expertise again.

October 21, 2023
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Reply from Hays Travel - Lisa Kirk

Thank you very much for your lovely review, it was a pleasure helping you sort your forthcoming holiday out. I hope you all have a fantastic time, will look forward to hearing all about it.
Regards,
Lisa

Rated 5 out of 5 stars

Very professional and everything made…

Very professional and everything made very easy ,with fabulous confidence, an asset to your team without doubt.

July 16, 2023
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Reply from Hays Travel - Lisa Kirk

Thank you for your lovely review John. It was a pleasure helping you sort your holiday out. I hope you have a wonderful time and will look forward to hearing about it on your return.
Regards,
Lisa

Rated 5 out of 5 stars

Highly recommend

Lisa helped us find a family holiday. She was very patient and ended up finding us a holiday that fit the brief and exaclty within our budget. Excellent communication throughout.

June 28, 2023
Hays Travel - Lisa Kirk logo

Reply from Hays Travel - Lisa Kirk

Thank you for your lovely review. It was a pleasure helping you sort your family holiday out. I hope you all have a fantastic time and will look forward to hearing about it on your return.
Regards,
Lisa

Rated 5 out of 5 stars

Made booking a holiday a pleasure

Made booking a holiday a pleasure! Thanks Lisa 😊

June 23, 2023
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Reply from Hays Travel - Lisa Kirk

It was a pleasure booking your holiday upcoming holiday. Thank you for booking with me. I will look forward to hearing all about it. Have a fantastic time.
Regards,
Lisa

Rated 5 out of 5 stars

Brilliant service

Lisa was fantastic, she made the booking process for my 40th trip straightforward & stress free! Would highly recommend.

June 13, 2023
Hays Travel - Lisa Kirk logo

Reply from Hays Travel - Lisa Kirk

Thank you for your lovely review. It was a pleasure helping you sort your 40th birthday trip. Can’t wait to hear all about it, hope you have a great time. Regards, Lisa

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