This is the third holiday I have booked with Lorraine this year beach holiday in zante in September a Caribbean cruise in January and a family holiday with grandchildren to Majorca June 25 also a few... See more
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Lorraine went above and beyond as I had some very specific requirements for our trip. She kept me informed at all times and most importantly, got us a great price.
Lorraine is a brilliant agent. She listens to what you want asking appropriate questions which further cement the kind of holiday you are looking for. She then searches for appropriate holidays provid... See more
Lorraine was very good with the whole booking process. Explained everything and recommended the hotel we are going to in October. Would definitely book through Hays travel and Lorraine.
Company details
- Travel Agency
- Cruise Agency
- Cruise Travel Agency
- Cultural Tours Provider
- Currency Exchange Service
- Travel Aggregator
Written by the company
Hays Travel, the UK's largest independent travel agent, brings over 40 years of expertise and customer care to every aspect of your holiday planning. With over 460 branches nationwide, we pride ourselves on providing our customers with tailor-made travel packages, exceptional service, and exclusive deals local to them. Whether you dream of family-friendly resorts, all-inclusive holiday packages, luxury cruises, UK short breaks, or last-minute getaways, Hays Travel is here to bring your dream holiday to life. In addition to popular travel destinations across Europe, we also provide exotic trips to far-off destinations, including Asia, the Caribbean, and beyond. Our dedicated travel agents are passionate about creating the perfect holiday experience for you. As your one-stop travel shop, we offer a wide range of services, from flights, cruise, and hotel bookings to airport parking, travel insurance, attraction tickets, and award-winning foreign exchange services. We partner with trusted suppliers like TUI, P&O Cruises, and Jet2holidays, to ensure top-quality service for all our customers, whilst hand-selecting the best deals that fit your budget and needs. Committed to delivering exceptional value, we also offer free child places and flexible payment options, including interest-free monthly direct debits and low-deposit deals on select holidays. Because everyone deserves to Holiday the Hays Way. Choose Hays Travel today for an unforgettable holiday experience backed by trusted, expert guidance every step of the way.
Contact info
Personal Travel Consultant Lorraine Masters, HU12, Hull, United Kingdom
- 1482693657
4.7
Excellent
62 reviews
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Brilliant service
Lorraine is so helpful, always available if anything needs a little clarification. Absolutely brilliant service.
July 31, 2026
Great friendly advisor very…
Great friendly advisor very knowledgeable and professional.
Would definitely recommend Lorraine.
Thank you for all your help.
June 24, 2026
Excellent service
Excellent service from your representative Lorraine.
Enabled us to book our cruise with no hassle and most importantly confidently.
May 26, 2026
Couldn’t do enough for us.
Couldn’t do enough for us.
Will definitely use Lorraine again.
January 27, 2026
Booked with Lorraine and as always she…
Booked with Lorraine and as always she is really reliable, helpful and knowledgeable.
Thanks again Lorraine for booking my holiday.
January 14, 2026
Great service
Booked another holiday with Hays Travel - as always consistently great service - thank you Lorraine!
December 24, 2025
Have booked with Lorraine several times…
Have booked with Lorraine several times and she is always so efficient, helpful and friendly. Would highly recommend.
November 19, 2025
Booking with Lorraine
Lorraine went above and beyond as I had some very specific requirements for our trip. She kept me informed at all times and most importantly, got us a great price.
September 23, 2025
Lorraine Masters is always helpful…
Lorraine Masters is always helpful patient, and very efficient and friendly
July 1, 2025
Lorraine is a brilliant agent
Lorraine is a brilliant agent. She listens to what you want asking appropriate questions which further cement the kind of holiday you are looking for. She then searches for appropriate holidays providing detailed information so the right choice can be taken.
June 2, 2025
Excellent
Very good , quick service all questions answered, very helpful thanks Lorraine
June 3, 2025
Fantastic service
Lorraine made everything straight forward and easy booking our holiday - would definitely recommend
March 13, 2025
Lorraine was very professional and…
Lorraine was very professional and provided a quick response to requests made along with options for islands and flights very good service provided.Also pricing was acceptable.
March 2, 2025
Lorraine was very helpful
Lorraine was very helpful, polite and kept us informed with everything, excellent communication skills.
November 5, 2024
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