Lynne knows her stuff. Helped us with advice on the location we were looking at and hotels. We have booked with Lynne before and now wouldn't use anyone else. 5 stars all the way.
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See what reviewers are saying
Such a pleasure to book with lynne , she is so good at her job , with attention to detail , her lovely nature, how she gives attention to getting what you ask for wont go anywhere else xx
Company replied
We had a really great experience booking through Lynne. She helped plan our trip and put a lot of time into researching our holiday for us. Lynne provided multiple options of travel to help with costs... See more
Company replied
Another great experience using Lynne Redfern from Hays Travel. She always goes above and beyond expectations. The whole process is handled quickly and easily. You tell Lynne your holiday needs and... See more
Company replied
Company details
- Travel Agency
- Cruise Agency
- Cruise Travel Agency
- Cultural Tours Provider
- Currency Exchange Service
- Travel Aggregator
Written by the company
Hays Travel, the UK's largest independent travel agent, brings over 40 years of expertise and customer care to every aspect of your holiday planning. With over 460 branches nationwide, we pride ourselves on providing our customers with tailor-made travel packages, exceptional service, and exclusive deals local to them. Whether you dream of family-friendly resorts, all-inclusive holiday packages, luxury cruises, UK short breaks, or last-minute getaways, Hays Travel is here to bring your dream holiday to life. In addition to popular travel destinations across Europe, we also provide exotic trips to far-off destinations, including Asia, the Caribbean, and beyond. Our dedicated travel agents are passionate about creating the perfect holiday experience for you. As your one-stop travel shop, we offer a wide range of services, from flights, cruise, and hotel bookings to airport parking, travel insurance, attraction tickets, and award-winning foreign exchange services. We partner with trusted suppliers like TUI, P&O Cruises, and Jet2holidays, to ensure top-quality service for all our customers, whilst hand-selecting the best deals that fit your budget and needs. Committed to delivering exceptional value, we also offer free child places and flexible payment options, including interest-free monthly direct debits and low-deposit deals on select holidays. Because everyone deserves to Holiday the Hays Way. Choose Hays Travel today for an unforgettable holiday experience backed by trusted, expert guidance every step of the way.
Contact info
Personal Travel Consultant Lynne Redfern, SN12, Wiltshire, United Kingdom
- 1225945899
4.8
Excellent
63 reviews
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Lynne knows her stuff
Lynne knows her stuff. Helped us with advice on the location we were looking at and hotels.
We have booked with Lynne before and now wouldn't use anyone else. 5 stars all the way.
January 5, 2026
Reply from Hays Travel - Lynne Redfern
Thank you so much. Nerja is lovely and you will have a great time.x
Such a pleasure to book with lynne
Such a pleasure to book with lynne , she is so
good at her job , with attention to detail , her lovely nature, how she gives attention to getting what you ask for wont go anywhere else xx
November 26, 2025
Reply from Hays Travel - Lynne Redfern
Thank you so much for this review and for booking all your lovely trips with me.xx
Lynne has always made my holiday…
Lynne has always made my holiday experience so easy she is brilliant at her job so efficient and friendly
September 23, 2025
Reply from Hays Travel - Lynne Redfern
Thank you so much for this review. Have a relaxing time in Majorca.xx
I booked my flights and hotel with…Superb service.
I booked my flights and hotel with Lynne Redfern and couldn’t be happier. She was very efficient, accommodating and friendly and went the extra mile to help me. I would definitely recommend her and Hays Travel.
Sheree Lees
September 14, 2025
Reply from Hays Travel - Lynne Redfern
Thank you so much for this review. Looking forward to meeting you in Las Vegas!
Lynnne is amazing
Lynnne is amazing! full of knowledge and advice, we’ve never been on a cruise before, so glad that we’ve booked with Lynne we know we’re in safe hands.
September 13, 2025
Reply from Hays Travel - Lynne Redfern
Thank you so much for the review! It was a pleasure to book your cruise. My favourite subject!!
Lynne is extremely helpful and always…
Lynne is extremely helpful and always goes out of her way to provide the most excellent service and advice you could ask for.
September 7, 2025
Reply from Hays Travel - Lynne Redfern
Thank you so much for this review and have a fabulous time in Australia!
Takes the time we need
Lynne took the time to discover what we wanted and came up with options to help us choose. Thank you.
September 6, 2025
Reply from Hays Travel - Lynne Redfern
Thank you for the review and thank you for booking with me again.x
I was recommend Lynne Redfern @ Hays…
I was recommend Lynne Redfern @ Hays Travel by a friend as I was in the process of booking a trip to the USA.
I emailed Lynne for quotes and which were received promptly, along with various changes and tweaks as we discussed options and flight changes etc.
Lynne did all she could and more to ensure I got the best deal and all with a smile nothing was to much hassle for her.
Would highly recommend Lynne @ Hays and I will definitely use Lynne again for my next vacation.
August 21, 2025
Reply from Hays Travel - Lynne Redfern
Thank you so much for this review. It was a pleasure to arrange your holiday to the USA.
Lynne is really helpful and has lots of…
Lynne is really helpful and has lots of information which has always made our decisions easier.
Third holiday we have booked with Lynne and don’t see us going anywhere else to book a holiday!!
August 16, 2025
Reply from Hays Travel - Lynne Redfern
Thank you so much for the 5* review. Its so much appreciated. Glad we got you sorted in the end!
Friendly helpful with a can do attitude…
Friendly helpful with a can do attitude and very knowledgeable. Got the holiday sorted quickly and gave upgrade options.
Very pleased with the service.
July 23, 2025
Reply from Hays Travel - Lynne Redfern
Thank you so much for this review. Very much appreciated. Thank you.x
Lynne is amazing!
Lynne is amazing!! I'm a nervous traveller and Lynne takes her time to reassure me that everything is sorted. She also is very patient, answering all my questions!! Thank you 😊
July 23, 2025
Reply from Hays Travel - Lynne Redfern
Thank you so much for this review! So much appreciated!
Holiday booking to Lanzarote
Fabulous helpful service, quick and stress free
Highly recommended
July 12, 2025
Reply from Hays Travel - Lynne Redfern
Thank you so much for the review! So much appreciated .xx
Lynne listened to our requirements and…
Lynne listened to our requirements and sent through some very good options in a prompt manner.
January 30, 2025
Reply from Hays Travel - Lynne Redfern
Thank you so much for this review. Much appreciated!
Reply from Hays Travel - Lynne Redfern
Thank you so much for this review. xx
Lynne was great!
Lynne was great! She answered all my queries and sorted everything for us quickly and smoothly. I would recommend going to Lynne for booking a holiday.
October 20, 2024
Reply from Hays Travel - Lynne Redfern
Thank you so much for this review! Have a lovely birthday in Rhodes.xx
Lynne is professional ,she listens to…
Lynne is professional ,she listens to what you want,then goes over and above to seek out the perfect holiday.
Her efficiency and timely friendly approach I guarantee will make you book with Hays .Thanks Lynne
August 28, 2024
Reply from Hays Travel - Lynne Redfern
Thank you sooooo much for this review.xx
Lynne takes the time to understand…
Lynne takes the time to understand exactly what her client is looking for in an holiday and delivers every time ! She is a delight to work with & always responds promptly to any enquiry. Would not hesitate to recommend Lynne.
August 26, 2024
Reply from Hays Travel - Lynne Redfern
Thank you so much for this fabulous review. So much appreciated.xx
Lynne is the bestest !!
August 12, 2024
Reply from Hays Travel - Lynne Redfern
Thank you so much for the review. Much appreicated.xx
Back again, fab service
Second time in a row Lynne has arranged our family holiday
Always answers all my queries and responds quickly, has the patience of an angel as takes me about three weeks to make a decision !
5 * service every time, highly recommend
July 12, 2024
Reply from Hays Travel - Lynne Redfern
Thank you so much!! xx
Lynne
Lynne is a fantastic travel agent she has always made my holiday bookings so simple. And she always finds a bargin for me! I Love dealing with Lynne i wouldn't go anywhere else always Great communication thanks Lynne
July 27, 2024
Reply from Hays Travel - Lynne Redfern
Thank you so much for this review! Much appreciated and thank you for booking with me!
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