Sent the details of what we were looking and in no time Lynne got back to us with an offer that filled all our expectations. Great service and I didn't have to leave the house!
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See what reviewers are saying
Lynne went over & above what I’d expect a travel agent to do.Nothing was too much trouble despite me changing the dates & numbers travelling almost by the minute.Thanks to her we got an amazing deal.... See more
Company replied
Booked out holiday with Lynne Ritchie in Lisburn.Lynne was very helpful and explained everything in detail,was full of information about anything we ask about our holiday.Lynne was very reassuring and... See more
Company replied
I contacted Lynne re some land based holidays or a possible cruise in September 25. Lynne was extremely helpful and gave us several options for both with great hotels and a couple of cruises with seve... See more
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Company details
- Travel Agency
- Cruise Agency
- Cruise Travel Agency
- Cultural Tours Provider
- Currency Exchange Service
- Travel Aggregator
Written by the company
Hays Travel, the UK's largest independent travel agent, brings over 40 years of expertise and customer care to every aspect of your holiday planning. With over 460 branches nationwide, we pride ourselves on providing our customers with tailor-made travel packages, exceptional service, and exclusive deals local to them. Whether you dream of family-friendly resorts, all-inclusive holiday packages, luxury cruises, UK short breaks, or last-minute getaways, Hays Travel is here to bring your dream holiday to life. In addition to popular travel destinations across Europe, we also provide exotic trips to far-off destinations, including Asia, the Caribbean, and beyond. Our dedicated travel agents are passionate about creating the perfect holiday experience for you. As your one-stop travel shop, we offer a wide range of services, from flights, cruise, and hotel bookings to airport parking, travel insurance, attraction tickets, and award-winning foreign exchange services. We partner with trusted suppliers like TUI, P&O Cruises, and Jet2holidays, to ensure top-quality service for all our customers, whilst hand-selecting the best deals that fit your budget and needs. Committed to delivering exceptional value, we also offer free child places and flexible payment options, including interest-free monthly direct debits and low-deposit deals on select holidays. Because everyone deserves to Holiday the Hays Way. Choose Hays Travel today for an unforgettable holiday experience backed by trusted, expert guidance every step of the way.
Contact info
Personal Travel Consultant Lynne Ritchie, BT39, Straid, United Kingdom
- 2892290240
4.9
Excellent
158 reviews
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Excellent service
Sent the details of what we were looking and in no time Lynne got back to us with an offer that filled all our expectations. Great service and I didn't have to leave the house!
July 8, 2026
Reply from Hays Travel - Lynne Ritchie
Thanks so much for leaving me great feedback. It was a pleasure helping you with your well deserved holiday and so happy I could make it as stress free as possible for you. Have a lovely weekend
Lynne the professional.
Honestly Lynne has the patience of a saint and is worth her weight in gold. From start to finish she is so friendly and helpful. Nothing is too much trouble and she listens to exactly what you want. Cannot rate her highly enough.
May 26, 2026
Another holiday booked with Lynne.
Another holiday booked with Lynne.
She found us exactly what we were looking for. Excellent service 😊
May 25, 2026
Lynne has been absolutely fantastic
Lynne has been absolutely fantastic! From listening to our requirements, explaining our options, and ensuring everything was in place in order to make the final booking, Lynne was exceptional.
May 20, 2026
Reply from Hays Travel - Lynne Ritchie
Was a pleasure helping you all. Thanks so much for leaving me a great review
Service 10 out of 10.
Service 10 out of 10.
Lynne goes out of her way to help in any way she can,incredible Service.
May 18, 2026
Reply from Hays Travel - Lynne Ritchie
Thanks so much for taking the time to leave me a great review
Reply from Hays Travel - Lynne Ritchie
Thanks so much for taking the time to leave me a great review
Holiday from start to finish was…
Holiday from start to finish was amazing. Lynne Ritchie rravel consultant is amazing that's why I always book her..
March 20, 2026
Reply from Hays Travel - Lynne Ritchie
Thank you so much :-)
Trustworthy with everything
Took a lot of time too not just help with my holiday,but actually found a great hotel to stay ,which I wouldn’t have found.Totally trustworthy,everything sort so quick and effortless.That’s why we keep coming back. Thanks
March 31, 2026
Reply from Hays Travel - Lynne Ritchie
Thanks so much, always a pleasure helping you with your well deserved holidays
Great service at great prices
Can't thank lynne enough everytime I be in contact she gets straight back to me with great offers. Great service at great prices. So excited for our holiday this year. Thank you lynne for all your help 💖
February 18, 2026
Reply from Hays Travel - Lynne Ritchie
Thanks so much Ann Marie, always a pleasure helping you get your well deserved holidays booked. Countdown now started :-)
Lynne went out of her way to help…
Lynne went out of her way to help nothing was any problems, communication and ease of making the booking.
Thoroughly impressed 👏
February 14, 2026
Reply from Hays Travel - Lynne Ritchie
Thanks so much Harry for taking time to leave me a great review
Lynne was fantastic
Lynne was fantastic, she acknowledged everything I was looking for and came up with some really good options. Nothing was too much trouble for her and my whole journey from start to finish was quick and stress free. I would 100% recommend Lynne to friends and family.
February 12, 2026
Reply from Hays Travel - Lynne Ritchie
Thanks so much Amanda. Loved helping you with your special getaway
Personal service from Lynne
Personal service from Lynne. She ensured she picked up everything we wanted from the holiday and gave us options to pick from. Lynne rang me and we discussed the choices and she gave me valuable advice. This is the holiday of a lifetime for us and Lynne ensured we booked the best.
February 13, 2026
Reply from Hays Travel - Lynne Ritchie
Thanks so much Karen and I'm so excited about this trip for you, what an amazing getaway.
Booked our holiday with Lynne Ritchie
Booked out holiday with Lynne Ritchie in Lisburn.Lynne was very helpful and explained everything in detail,was full of information about anything we ask about our holiday.Lynne was very reassuring and nothing was a problem to her.We shall definitely be booking our next holiday with Hayes Travel Agent.From a satisfied customer.
January 31, 2026
Reply from Hays Travel - Lynne Ritchie
Thanks so much Pauline for taking the time to leave me a great review. Please get in touch with me for anything at all.
Booking a Holiday
This the 2nd time I've asked Lynne to help me find and book a holiday.
Both times she has went out of her way to find me what I was looking for.
Nothing is too much trouble for her and I would highly recommend her.
January 23, 2026
Reply from Hays Travel - Lynne Ritchie
Thanks so much Mark for taking time to leave me a great review
Amazing service from Lynne as usual. Can't wait to try Thailand on her recommendation x
Amazing service from Lynne as usual
January 18, 2026
Reply from Hays Travel - Lynne Ritchie
Thanks so much Alison for leaving me a great review and excited for you both
nothing is too much trouble for Lynne…
nothing is too much trouble for Lynne everything sorted so quickly
January 20, 2026
Reply from Hays Travel - Lynne Ritchie
Thanks so much for taking the time to leave me a great review
Best travel agent
Lynne was amazing booking are holiday. We wanted a cruise & she looked cruises up for the dates we provided. She then emailed all the details through. She was so friendly & got us sorted with the best cruise deal.
January 12, 2026
Reply from Hays Travel - Lynne Ritchie
Thanks so much Karen for taking the time to leave me a great review
Always a first class service delivered
Always a first class service delivered by Lynne. Quick responses to emails or phone calls, a good variety of options offered & very importantly great prices. I feel very confident booking with Lynne.
January 17, 2026
Reply from Hays Travel - Lynne Ritchie
Thank you Elaine for taking time to leave me a great review. Always love helping you with your well deserved getaways
Lynne as usual made everything so easy
Lynne as usual made everything so easy, we had a wee blimp on payment which was sorted no problem, would highly recommend Lynne for all your travel queries.
January 16, 2026
Reply from Hays Travel - Lynne Ritchie
Thanks so much Mark. Always a pleasure helping you with your well deserved getaways
Never fails to disappoint..knows…
Never fails to disappoint..knows exactly what we are looking for and for the best price .
Lynne is always so welcoming and friendly and anything we need she is on it ..wudnt trust anyone else to book our holidays .
January 1, 2026
Reply from Hays Travel - Lynne Ritchie
Thanks so much for taking the time to leave me a great review. Always a pleasure helping you with your well deserved getaways
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