Hays Travel - Magherafelt Reviews 

416
TrustScore 5 out of 5

5.0

12 Queens Street, BT45 6AB Magherafelt, GB


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Rated 5 out of 5 stars

I had an excellent experience in booking my holiday to Tunisia. I knew where exactly I wanted to stay. Got it all booked inside 10 minutes. Extremely happy!

Company replied

Rated 5 out of 5 stars

As usual perfection 👌 Hays in Magherafelt is the only place we go lovely people they are so friendly & helpful couldn't say a bad word about them 🥰 we only started going abroad this 2 years & they r... See more

Company replied

Rated 5 out of 5 stars

Hays Travel in Magherafelt. I have booked quite a few holidays in this branch. Always met with polite, pleasant and very helpful staff. I feel confident my holiday will be planned perfec... See more

Company replied

Rated 5 out of 5 stars

Excellent performance. quick look up for holidays. understood the price we wished to spend and quickly brought up holidays on the screen for us to look at and read reviews. Very efficient and lead... See more

Company replied


Company details

  1. Travel Agency
  2. Cruise Agency
  3. Cruise Travel Agency
  4. Cultural Tours Provider
  5. Currency Exchange Service
  6. Travel Aggregator

Written by the company

Hays Travel, the UK's largest independent travel agent, brings over 40 years of expertise and customer care to every aspect of your holiday planning. With over 460 branches nationwide, we pride ourselves on providing our customers with tailor-made travel packages, exceptional service, and exclusive deals local to them. Whether you dream of family-friendly resorts, all-inclusive holiday packages, luxury cruises, UK short breaks, or last-minute getaways, Hays Travel is here to bring your dream holiday to life. In addition to popular travel destinations across Europe, we also provide exotic trips to far-off destinations, including Asia, the Caribbean, and beyond. Our dedicated travel agents are passionate about creating the perfect holiday experience for you. As your one-stop travel shop, we offer a wide range of services, from flights, cruise, and hotel bookings to airport parking, travel insurance, attraction tickets, and award-winning foreign exchange services. We partner with trusted suppliers like TUI, P&O Cruises, and Jet2holidays, to ensure top-quality service for all our customers, whilst hand-selecting the best deals that fit your budget and needs. Committed to delivering exceptional value, we also offer free child places and flexible payment options, including interest-free monthly direct debits and low-deposit deals on select holidays. Because everyone deserves to Holiday the Hays Way. Choose Hays Travel today for an unforgettable holiday experience backed by trusted, expert guidance every step of the way.


Contact info

  • 12 Queens Street, BT45 6AB, Magherafelt, United Kingdom

  • 02879668745

5.0

Excellent

TrustScore 5 out of 5

416 reviews

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5.0

All reviews

(416)

126,550 reviews in the last 12 months

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Rated 5 out of 5 stars

Excellent Booking Experience

I had an excellent experience in booking my holiday to Tunisia. I knew where exactly I wanted to stay. Got it all booked inside 10 minutes. Extremely happy!

July 19, 2026
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Reply from Hays Travel - Magherafelt

Thank you for taking the time to write us a lovely review :)

Rated 5 out of 5 stars

As usual perfection 👌 Hays in…

As usual perfection 👌 Hays in Magherafelt is the only place we go lovely people they are so friendly & helpful couldn't say a bad word about them 🥰 we only started going abroad this 2 years & they really help us, I would give them 100% plus more

July 25, 2026
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Reply from Hays Travel - Magherafelt

We are delighted you had such a positive experience. Thank you for your kind words; we appreciate your continued trust!

Kind Regards
Hays Travel

Rated 5 out of 5 stars

Adrienne is fantastic in helping find…

Adrienne is fantastic in helping find my desired holiday and is wonderful with all arrangements hence I keep going back to her....

June 10, 2026
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Reply from Hays Travel - Magherafelt

Deborah,

We are delighted you had such a positive experience. Thank you for your kind words; we appreciate your continued trust!

Kind Regards
Hays Travel

Rated 5 out of 5 stars

Hays Magherafelt excellent to book with

When working with Michael at the Magherafelt branch he made me feel comfortable in making my choice and not rushed into booking our holiday. Michael is very knowledgeable with all types of holidays and a pleasure to discuss holiday ideas with. He was consistent and patient with me and had just the right attitude and professionalism. I would love to book with Hays again.

June 14, 2026
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Reply from Hays Travel - Magherafelt

We are so pleased to hear about your positive experience and appreciate your kind words. Thank you for your feedback!

Kind Regards
Hays Travel

Rated 5 out of 5 stars

Excellent Performance

Excellent performance. quick look up for holidays. understood the price we wished to spend and quickly brought up holidays on the screen for us to look at and read reviews. Very efficient and lead to us buying our holiday with HAYS. Magherafelt.

June 7, 2026
Hays Travel - Magherafelt logo

Reply from Hays Travel - Magherafelt

Hi Catherine,

Thank you for sharing your wonderful experience! We are so pleased to hear that we made your booking process seamless and exciting. We look forward to assisting you with future holidays.

Kind Regards
Hays Travel

Rated 5 out of 5 stars

A big thumbs to Hays

Staff were friendly very helpful and helped you find the holiday to suit your needs
Have re-booked for next year

June 7, 2026
Hays Travel - Magherafelt logo

Reply from Hays Travel - Magherafelt

We are so pleased to hear about your positive experience and appreciate your kind words. Thank you for your feedback!

Kind Regards
Hays Travel

Rated 5 out of 5 stars

I had such a positive experience with…

I had such a positive experience with Hays Travel. I’ve now booked two holidays through them, and on both occasions the service was exceptional. The time, care, and attention to detail that went into helping me find the right holiday was second to none. The staff were incredibly friendly, professional, and polite throughout the entire process. I wouldn’t hesitate to recommend them and will definitely be booking with them again in the future.

May 31, 2026
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Reply from Hays Travel - Magherafelt

We are so pleased to hear about your positive experience and appreciate your kind words. Thank you for your feedback!

Kind Regards
Hays Travel

Rated 5 out of 5 stars

Excellent service and easy to book

Adrienne at Hays Travel Magherafelt was excellent. I booked via Facebook Messenger which I'd never done before and it was seamless. Adrienne replied promptly to all messages and answered all of my questions. It felt like she was as excited about my holiday as I was! I would definitely book with Hays again in the future.

June 3, 2026
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Reply from Hays Travel - Magherafelt

Ruth,

Thank you for sharing your wonderful experience! We are so pleased to hear that we made your booking process seamless and exciting. We look forward to assisting you with future holidays.

Kind Regards
Hays Travel

Rated 5 out of 5 stars

Hays Travel

Hays Travel - Magherafelt have been excellent at helping me with my holiday bookings. Nothing was to much trouble. Can’t thank them enough, especially Michael.

May 30, 2026
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Reply from Hays Travel - Magherafelt

Thank you for your lovely feedback - we really appreciate it :-)

Rated 5 out of 5 stars

Adrienne was very helpful and friendly…

Adrienne was very helpful and friendly and answered all my questions swiftly and also offered a second payment method when the original one didn't work.

May 28, 2026
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Reply from Hays Travel - Magherafelt

MRS DODDS,

We are so pleased to hear about your positive experience and appreciate your kind words. Thank you for your feedback!

Kind Regards
Hays Travel

Rated 5 out of 5 stars

Phone operator was friendly and…

Phone operator was friendly and efficient, kept me informed of process throughout call and was able to answer my questions.

May 16, 2026
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Reply from Hays Travel - Magherafelt

Thank you for your lovely feedback - we really appreciate it :-)

Rated 5 out of 5 stars

Celebrity

Customer service was 👍

May 22, 2026
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Reply from Hays Travel - Magherafelt

Thank you for your review :)

Rated 5 out of 5 stars

Excellent and easy experience

My wife Sandra would like to endorse and second my experience. First class friendly and company ambassadors. Great start to the holiday. The team must be due an award.

May 16, 2026
Hays Travel - Magherafelt logo

Reply from Hays Travel - Magherafelt

Thank you for your lovely feedback - we really appreciate it :-)

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