Hays Travel - Magherafelt Reviews 

425
TrustScore 5 out of 5

4.9

12 Queens Street, BT45 6AB Magherafelt, GB


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Rated 5 out of 5 stars

This is the second time we have booked a holiday with Hays Travel, and once again we had a fantastic experience. We choose Hays because they are reputable, reliable and make the whole booking proc... See more

Company replied

Rated 5 out of 5 stars

As usual, Hays staff pull out all the stops to get us exactly what we want and always with great patience and enthusiasm and determination. Can’t imagine working with anyone else

Company replied

Rated 5 out of 5 stars

Hays Travel in Magherafelt. I have booked quite a few holidays in this branch. Always met with polite, pleasant and very helpful staff. I feel confident my holiday will be planned perfec... See more

Company replied

Rated 5 out of 5 stars

Adrienne at Hays Travel Magherafelt was excellent. I booked via Facebook Messenger which I'd never done before and it was seamless. Adrienne replied promptly to all messages and answered all of my que... See more

Company replied


Company details

  1. Travel Agency
  2. Cruise Agency
  3. Cruise Travel Agency
  4. Cultural Tours Provider
  5. Currency Exchange Service
  6. Travel Aggregator

Written by the company

Hays Travel, the UK's largest independent travel agent, brings over 40 years of expertise and customer care to every aspect of your holiday planning. With over 460 branches nationwide, we pride ourselves on providing our customers with tailor-made travel packages, exceptional service, and exclusive deals local to them. Whether you dream of family-friendly resorts, all-inclusive holiday packages, luxury cruises, UK short breaks, or last-minute getaways, Hays Travel is here to bring your dream holiday to life. In addition to popular travel destinations across Europe, we also provide exotic trips to far-off destinations, including Asia, the Caribbean, and beyond. Our dedicated travel agents are passionate about creating the perfect holiday experience for you. As your one-stop travel shop, we offer a wide range of services, from flights, cruise, and hotel bookings to airport parking, travel insurance, attraction tickets, and award-winning foreign exchange services. We partner with trusted suppliers like TUI, P&O Cruises, and Jet2holidays, to ensure top-quality service for all our customers, whilst hand-selecting the best deals that fit your budget and needs. Committed to delivering exceptional value, we also offer free child places and flexible payment options, including interest-free monthly direct debits and low-deposit deals on select holidays. Because everyone deserves to Holiday the Hays Way. Choose Hays Travel today for an unforgettable holiday experience backed by trusted, expert guidance every step of the way.


Contact info

  • 12 Queens Street, BT45 6AB, Magherafelt, United Kingdom

  • 02879668745

4.9

Excellent

TrustScore 5 out of 5

425 reviews

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4.9

All reviews

(425)

116,474 reviews in the last 12 months

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Rated 5 out of 5 stars

Excellent service and easy to book

Adrienne at Hays Travel Magherafelt was excellent. I booked via Facebook Messenger which I'd never done before and it was seamless. Adrienne replied promptly to all messages and answered all of my questions. It felt like she was as excited about my holiday as I was! I would definitely book with Hays again in the future.

June 3, 2026
Hays Travel - Magherafelt logo

Reply from Hays Travel - Magherafelt

Ruth,

Thank you for sharing your wonderful experience! We are so pleased to hear that we made your booking process seamless and exciting. We look forward to assisting you with future holidays.

Kind Regards
Hays Travel

Rated 5 out of 5 stars

Hays Travel

Hays Travel - Magherafelt have been excellent at helping me with my holiday bookings. Nothing was to much trouble. Can’t thank them enough, especially Michael.

May 30, 2026
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Reply from Hays Travel - Magherafelt

Thank you for your lovely feedback - we really appreciate it :-)

Rated 5 out of 5 stars

Adrienne was very helpful and friendly…

Adrienne was very helpful and friendly and answered all my questions swiftly and also offered a second payment method when the original one didn't work.

May 28, 2026
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Reply from Hays Travel - Magherafelt

MRS DODDS,

We are so pleased to hear about your positive experience and appreciate your kind words. Thank you for your feedback!

Kind Regards
Hays Travel

Rated 5 out of 5 stars

Phone operator was friendly and…

Phone operator was friendly and efficient, kept me informed of process throughout call and was able to answer my questions.

May 16, 2026
Hays Travel - Magherafelt logo

Reply from Hays Travel - Magherafelt

Thank you for your lovely feedback - we really appreciate it :-)

Rated 5 out of 5 stars

Celebrity

Customer service was 👍

May 22, 2026
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Reply from Hays Travel - Magherafelt

Thank you for your review :)

Rated 5 out of 5 stars

Excellent and easy experience

My wife Sandra would like to endorse and second my experience. First class friendly and company ambassadors. Great start to the holiday. The team must be due an award.

May 16, 2026
Hays Travel - Magherafelt logo

Reply from Hays Travel - Magherafelt

Thank you for your lovely feedback - we really appreciate it :-)

Rated 5 out of 5 stars

Our assistant Natalie was so pleasant…

Our assistant Natalie was so pleasant and helpful. She listened to what we were looking for and really seemed to understand that. Her knowledge of certain areas and hotels was very useful and we completely trusted her guidance and advice

April 12, 2026
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Reply from Hays Travel - Magherafelt

Thank you for the lovely feedback - we really appreciate it :-)

Rated 5 out of 5 stars

Book a holiday…Hassle free

Michael was extremely helpful & explained everything succinctly. Also helped us with travel currency. A very hassle free way to book a holiday!

April 2, 2026
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Reply from Hays Travel - Magherafelt

Thank you for your lovely feedback :-)

Rated 5 out of 5 stars

Friendly staff

Friendly staff. Very helpful.

April 2, 2026
Hays Travel - Magherafelt logo

Reply from Hays Travel - Magherafelt

Thank you for your lovely feedback :-)

Rated 5 out of 5 stars

Excellent customer service by Natalie…

Excellent customer service by Natalie in Magherafelt office. Showed great patience... excellent courtesy and excellent listening skills.
Paul and Agnes

March 16, 2026
Hays Travel - Magherafelt logo

Reply from Hays Travel - Magherafelt

Thank you for your lovely feedback :-)

Rated 5 out of 5 stars

The consultant I dealt with was…

The consultant I dealt with was friendly, patient and helpful. His good customer service would encourage me to keep using this Hays office.

March 14, 2026
Hays Travel - Magherafelt logo

Reply from Hays Travel - Magherafelt

Thank you for your kind words! - we really appreciate it :)

Rated 5 out of 5 stars

Good service very helpful been going…

Good service very helpful been going there for years and the service is still the same excellent.

February 25, 2026
Hays Travel - Magherafelt logo

Reply from Hays Travel - Magherafelt

Thank you for the lovely feedback - we really appreciate it :-)

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