Michael is a great asset to your business he will try very hard to get you exactly the holiday deal that suits you best. Also he likes feed back and any information about the holiday that he mentally... See more
Company replied
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Michael is a great asset to your business he will try very hard to get you exactly the holiday deal that suits you best. Also he likes feed back and any information about the holiday that he mentally... See more
Company replied
Amelia at Maghull Hays Travel was very patient and helpful searching for the holiday we wanted. And getting the best flights and price. Big thanks 😊 As always Maghull Hays Travel excellent print... See more
Company replied
Orders some Currency for trip to Colombia. I got confused about the exchange rate when I got my money. Later that day I spoke to the cashier over the phone, she was very helpful and polite and exp... See more
Company replied
We always use hays travel maghull the girls are always helpful and friendly and you never feel rushed while deciding dates accommodation etc., booked just within the past week all made easy paper work... See more
Company replied
Hays Travel, the UK's largest independent travel agent, brings over 40 years of expertise and customer care to every aspect of your holiday planning. With over 460 branches nationwide, we pride ourselves on providing our customers with tailor-made travel packages, exceptional service, and exclusive deals local to them. Whether you dream of family-friendly resorts, all-inclusive holiday packages, luxury cruises, UK short breaks, or last-minute getaways, Hays Travel is here to bring your dream holiday to life. In addition to popular travel destinations across Europe, we also provide exotic trips to far-off destinations, including Asia, the Caribbean, and beyond. Our dedicated travel agents are passionate about creating the perfect holiday experience for you. As your one-stop travel shop, we offer a wide range of services, from flights, cruise, and hotel bookings to airport parking, travel insurance, attraction tickets, and award-winning foreign exchange services. We partner with trusted suppliers like TUI, P&O Cruises, and Jet2holidays, to ensure top-quality service for all our customers, whilst hand-selecting the best deals that fit your budget and needs. Committed to delivering exceptional value, we also offer free child places and flexible payment options, including interest-free monthly direct debits and low-deposit deals on select holidays. Because everyone deserves to Holiday the Hays Way. Choose Hays Travel today for an unforgettable holiday experience backed by trusted, expert guidance every step of the way.
5 Central Square, L31 0AE, Maghull, United Kingdom
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Reply from Hays Travel - Maghull
As usual everything was done in an efficient and cheerful way

Reply from Hays Travel - Maghull
Emma in Maghull got us the perfrct Holiday and did all the leg work brilliant service

Reply from Hays Travel - Maghull
All The staff the atmosphere in the shop were amazing maghull store

Reply from Hays Travel - Maghull
Rachel was very helpful and professional always smiling and reassuring .The shop in Maghull has a pleasant atmosphere would recommend to friends and family.

Reply from Hays Travel - Maghull
Professional, friendly,knowledgeable and helpful staff member. Happy to help you find your perfect holiday.

Reply from Hays Travel - Maghull
Amelia at Maghull Hays Travel was very patient and helpful searching for the holiday we wanted. And getting the best flights and price.
Big thanks 😊
As always Maghull Hays Travel excellent printing everything and getting the best deal for you.

Reply from Hays Travel - Maghull
Staff were very helpful and patient
She went above and beyond
The human touch 🙏🏻

Reply from Hays Travel - Maghull
We dealt with Jessica and she was so very helpful indeed when we booked a cruise.
We will certainly book with you again.
Thank you Jessica
Cheers
Ally & Gra xx

Reply from Hays Travel - Maghull
Everyone at the Maghull branch goes above and beyond. I really tested their knowledge about Swiss trains and I think they’re all experts on it now. Excellent service

Reply from Hays Travel - Maghull
Staff very helpful and informative with first hand knowledge of destination. Easy to book and look at options for flights etc. Good deal and happy with final choice.

Reply from Hays Travel - Maghull
The staff are always very friendly and willing to help with any questions you may have, their expertise are always appreciated. I would recommend Heys Travel in Maghull 100%. Thank you.

Reply from Hays Travel - Maghull
Orders some Currency for trip to Colombia. I got confused about the exchange rate when I got my money.
Later that day I spoke to the cashier over the phone, she was very helpful and polite and explained everything clearly. I then understood everything.
Later that day that cashier rang me back saying she had investigated my concerns, and due to a change in exchange rates they owed me a small refund. Not many companies would go the extra mile like this. Great service, great company.
Thank you.

Reply from Hays Travel - Maghull
Amelia was so helpful and kind
Booked our holiday quickly and was so helpful with the extras I requested also

Reply from Hays Travel - Maghull
We had to wait a bit as both staff were with customers it was Sunday but staff were very helpful while booking our holiday

Reply from Hays Travel - Maghull
Really helpful from start to finish… made booking a holiday feel like a treat rather than a stressful job! Jess and Michael listened to what I wanted and took the time to find me the right holiday.

Reply from Hays Travel - Maghull
Booked our holiday through Hays in Maghull. The staff are very knowledgeable and extremely helpful.

Reply from Hays Travel - Maghull
Helpful and knowledgeable staff.
Booking was an easy process

Reply from Hays Travel - Maghull
Very knowledgeable ,and was able to explain the process of booking

Reply from Hays Travel - Maghull
We book all our holidays with the maghull branch..they always get us the best deals and will beat other prices we have had..and the staff are very friendly and know their stuff.

Reply from Hays Travel - Maghull
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