Mandy Glass always books my holidays,I've been going to Mandy for over 20 years now and never been disappointed, she's so helpful and informative, she knows her stuff ! Always message me while I'm awa... See more
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Mandy was very helpful throughout the booking process keeping us up to date as things progressed. Was also very knowledgeable about the area we have booked, answered all our questions and made the pro... See more
Company replied
Always book with Mandy. She listens carefully to what you want and gives lots of ideas and options. Friendly, helpful and professional. Prices always beat booking myself. Keeps you informed and 100%... See more
Company replied
Mandy is very helpful, and knows what I am looking for. Have been with Mandy for years ,and never had a bad holiday.
Company details
- Travel Agency
- Cruise Agency
- Cruise Travel Agency
- Cultural Tours Provider
- Currency Exchange Service
- Travel Aggregator
Written by the company
Hays Travel, the UK's largest independent travel agent, brings over 40 years of expertise and customer care to every aspect of your holiday planning. With over 460 branches nationwide, we pride ourselves on providing our customers with tailor-made travel packages, exceptional service, and exclusive deals local to them. Whether you dream of family-friendly resorts, all-inclusive holiday packages, luxury cruises, UK short breaks, or last-minute getaways, Hays Travel is here to bring your dream holiday to life. In addition to popular travel destinations across Europe, we also provide exotic trips to far-off destinations, including Asia, the Caribbean, and beyond. Our dedicated travel agents are passionate about creating the perfect holiday experience for you. As your one-stop travel shop, we offer a wide range of services, from flights, cruise, and hotel bookings to airport parking, travel insurance, attraction tickets, and award-winning foreign exchange services. We partner with trusted suppliers like TUI, P&O Cruises, and Jet2holidays, to ensure top-quality service for all our customers, whilst hand-selecting the best deals that fit your budget and needs. Committed to delivering exceptional value, we also offer free child places and flexible payment options, including interest-free monthly direct debits and low-deposit deals on select holidays. Because everyone deserves to Holiday the Hays Way. Choose Hays Travel today for an unforgettable holiday experience backed by trusted, expert guidance every step of the way.
Contact info
Personal Travel Consultant Mandy Glass, PE31, Burham, United Kingdom
- 01485 765017
4.8
Excellent
89 reviews
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Mandy is very helpful
Mandy is very helpful, and knows what I am looking for. Have been with Mandy for years ,and never had a bad holiday.
August 1, 2026
We always let Mandy book our holidays
We always let Mandy book our holidays, her knowledge of the travel industry is second to none
July 13, 2026
Very good customer service very good at…
Very good customer service very good at her job and makes you feel comfortable
July 6, 2026
Mandy is always so helpful and…
Mandy is always so helpful and friendly, I just wouldn’t ask anyone else to sort out my holidays and trips to Australia to my family, she is a star
June 16, 2026
Mandy does a fantastic job for us in…
Mandy does a fantastic job for us in booking our holiday
May 21, 2026
I would recommend Mandy Glass everytime…
I would recommend Mandy Glass everytime to book a holiday. Nothing is too much trouble. If you have something you are not too sure about she will try something else. Very helpful, knowledgeable and kind.
May 14, 2026
Couldn’t be more perfect x …
Couldn’t be more perfect x Mandy goes above and beyond to find us our perfect holiday
May 12, 2026
Mandy Glass always books my…
Mandy Glass always books my holidays,I've been going to Mandy for over 20 years now and never been disappointed, she's so helpful and informative, she knows her stuff ! Always message me while I'm away and asks if everything is ok, I've passed her name on many times, mandy goes 100% and over to make your holiday special. She's a 🌟
April 23, 2026
Mandy we have many holidays with Mandy…
Mandy we have many holidays with Mandy we have 3 more booked this year looking forward to them
Thanks
March 19, 2026
Palma Spain
Mandy was very helpful and booked the holiday that we wanted.
And made sure it was right for us.
Checked all details.
And kept me informed with all details.
March 1, 2026
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At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.
Mandy made the booking stress free and enjoyable
Mandy was very helpful throughout the booking process keeping us up to date as things progressed. Was also very knowledgeable about the area we have booked, answered all our questions and made the process stress free. We have always used TUI but that was then and if the holiday in January goes according to plan then we will use Hays in the future
October 24, 2025
Reply from Hays Travel - Mandy Glass
thank you for trusting me to book your holiday it was a pleasure organising this for you
Simply the best 👌 xxx
Mandy is always so helpful covers all areas.
I wouldn't go anywhere else. She is Simply the best xxx
August 30, 2025
Reply from Hays Travel - Mandy Glass
glad you had a lovely time and thank you for your kind comments
Great service as always from Mandy!
September 1, 2025
Mandy Mandy Mandy!
Mandy Mandy Mandy!
Her common sense and she listens and understands exactly what I want from a trip.
Perfect consideration and efficiency.
Consistently impressed…and all my friends who use her too!
August 13, 2025
Reply from Hays Travel - Mandy Glass
lovely comments and always my pleasure to put together your trips
Highly efficient representative
Highly efficient representative. Friendly, knowledgeable and quick to respond.
July 16, 2025
Reply from Hays Travel - Mandy Glass
love booking your holidays
Absolutely amazing
Absolutely amazing. Having recently lost my husband, Mandy helped us every step of the way. Nothing was too much trouble for her.
July 12, 2025
Reply from Hays Travel - Mandy Glass
it was my pleasure to guide you to the right holiday
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