Hays Travel - Margaret Brodie Reviews 

28
TrustScore 4.5 out of 5

4.7

Personal Travel Consultant Margaret Brodie, ML4 2EZ Bellshill, Scotland, GB


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Rated 5 out of 5 stars

Very friendly and personal service from Margaret Brodie. She was available for communication outside standard office hours which is a bonus when I’m at work during the day. She found me exactly what I... See more

Company replied

Rated 5 out of 5 stars

This is our second booking with Margaret, our first went so smoothly and Margaret is so helpful answering all my questions and searching different options, that it was our first option to book with he... See more

Company replied

Rated 5 out of 5 stars

Margaret was very knowledgeable and super helpful too. Nothing was too much trouble for her and even when we messed up our dates she handled it all very professionally and changed our full booking to... See more

Company replied

Rated 5 out of 5 stars

Found us a great holiday jsmm packed with activities water park etc in our budget range. After commenting on her face book page "holidays have gone right up in price" With in minutes she found u... See more

Company replied


Company details

  1. Travel Agency
  2. Cruise Agency
  3. Cruise Travel Agency
  4. Cultural Tours Provider
  5. Currency Exchange Service
  6. Travel Aggregator

Written by the company

Hays Travel, the UK's largest independent travel agent, brings over 40 years of expertise and customer care to every aspect of your holiday planning. With over 460 branches nationwide, we pride ourselves on providing our customers with tailor-made travel packages, exceptional service, and exclusive deals local to them. Whether you dream of family-friendly resorts, all-inclusive holiday packages, luxury cruises, UK short breaks, or last-minute getaways, Hays Travel is here to bring your dream holiday to life. In addition to popular travel destinations across Europe, we also provide exotic trips to far-off destinations, including Asia, the Caribbean, and beyond. Our dedicated travel agents are passionate about creating the perfect holiday experience for you. As your one-stop travel shop, we offer a wide range of services, from flights, cruise, and hotel bookings to airport parking, travel insurance, attraction tickets, and award-winning foreign exchange services. We partner with trusted suppliers like TUI, P&O Cruises, and Jet2holidays, to ensure top-quality service for all our customers, whilst hand-selecting the best deals that fit your budget and needs. Committed to delivering exceptional value, we also offer free child places and flexible payment options, including interest-free monthly direct debits and low-deposit deals on select holidays. Because everyone deserves to Holiday the Hays Way. Choose Hays Travel today for an unforgettable holiday experience backed by trusted, expert guidance every step of the way.


Contact info

  • Personal Travel Consultant Margaret Brodie, ML4 2EZ, Bellshill, Scotland, United Kingdom

  • 01698616062

4.7

Excellent

TrustScore 4.5 out of 5

28 reviews

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4.7

All reviews

(28)

124,737 reviews in the last 12 months

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Rated 5 out of 5 stars

Friendly and personal service from…

Very friendly and personal service from Margaret Brodie. She was available for communication outside standard office hours which is a bonus when I’m at work during the day. She found me exactly what I was looking for hassle free

August 9, 2026
Hays Travel - Margaret Brodie logo

Reply from Hays Travel - Margaret Brodie

I am so glad we managed to get your trip booked, and so excited for you. Hope you all have a fabulous time away and look forward to hearing all about it

Margaret Brodie
Personal Travel Consultant
07985762406

Rated 5 out of 5 stars

Margaret was great

Margaret was great, even when it was late at night she would answer our enquiries

July 20, 2026
Hays Travel - Margaret Brodie logo

Reply from Hays Travel - Margaret Brodie

Thank you Sadie - it was a pleasure to be able to help you find a last minute getaway. I hope you all had a fantastic holiday and will hear all about it. Thank you so much for your lovely review. 😊

Margaret Brodie
Personal Travel Consultant
07985762406

Rated 5 out of 5 stars

A pleasant booking experience

Margaret went out of her way to find us the best offer with no pressure to book. Polite and engaging and a pleasure to book with ☺️

July 19, 2026
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Reply from Hays Travel - Margaret Brodie

Thank you so much Amy for booking your holiday with me. I am so excited for you - and hope the swim-up room is as fabulous as we expect it to be. Look forward to hearing all about it. Thank you for your lovely review.

Margaret Brodie
Personal Travel Consultant
07985762406

Rated 5 out of 5 stars

Our second booking

This is our second booking with Margaret, our first went so smoothly and Margaret is so helpful answering all my questions and searching different options, that it was our first option to book with her again! Margaret is easy to deal with and thoroughly recommend her 😊

July 8, 2026
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Reply from Hays Travel - Margaret Brodie

Thank you so much Michelle for choosing me again to book your holiday. It is an absolute pleasure helping you find the best holiday. Thank you for the lovely review - much appreciated

Margaret Brodie
07985762406

Rated 5 out of 5 stars

Great servic ..Thank yoh for all your…

Great servic ..Thank yoh for all your help

June 3, 2026
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Reply from Hays Travel - Margaret Brodie

Thank you so much for booking your holiday with me. I can't wait to hear all about it. You will both have an amazing time!

Rated 5 out of 5 stars

Margaret was really helpful

Margaret was really helpful, gave great advice and answered all my questions. We booked to go away to Turkey the end of this month, we cant wait.
Thanks again Margaret ☺️ x

May 8, 2026
Unprompted review
Hays Travel - Margaret Brodie logo

Reply from Hays Travel - Margaret Brodie

Thank you Jodie for choosing to book through me. You and the family are going to have an absolute ball - and I cant wait to hear all about your holiday!!

Margaret Brodie
Personal Travel Consultant

Rated 5 out of 5 stars

Margaret was very helpful throughout

Margaret was very helpful throughout

April 16, 2026
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Reply from Hays Travel - Margaret Brodie

Thank you Jane for booking with me and the tour you have chosen looks amazing! I hope you have a fabulous time and thank you for your lovely review.

Margaret Brodie
Personal Travel Consultant
margaret.brodie@hays-travel.co.uk
07985762406

Rated 5 out of 5 stars

Margaret was very helpful in booking my…

Margaret was very helpful in booking my trip for the end of year, managing to include everything I requested and is currently putting together another quote for another trip I’m planning again later in the year.
Highly recommend Margaret Brodie very helpful and pleasant to deal with.

April 14, 2026
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Reply from Hays Travel - Margaret Brodie

Thank you so much with trusting me with your holiday booking - and excited to hear how your trip to the Christmas markets goes. A pleasure helping you find your next holiday too. Thank you for your lovely review

Margaret Brodie
Personal Travel Consultant
07985762406

Rated 5 out of 5 stars

Margaret was fantastic nothing any…

Margaret was fantastic nothing any trouble, above & beyond helpful.

April 9, 2026
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Reply from Hays Travel - Margaret Brodie

Thank you Elaine for booking with me, and for your lovely review. I am glad we managed to find you a lovely holiday. Looking forward to hearing all about it!

Margaret Brodie
Personal Travel Consultant
07985762406
margaret.brodie@hays-travel.co.uk

Rated 5 out of 5 stars

Very efficient agent who researched…

Very efficient agent who researched possible cruises & then assisted us through the admin process.
Very satisfied

March 1, 2026
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Reply from Hays Travel - Margaret Brodie

Thank you so much for booking your cruise through me. I am so happy we have managed to find you a lovely cruise, and I cannot wait to hear all about it. Thank you for your lovely review - it means a lot!

Margaret
Personal Travel Consultant

Rated 5 out of 5 stars

Margaret was very knowledgeable and…

Margaret was very knowledgeable and super helpful too. Nothing was too much trouble for her and even when we messed up our dates she handled it all very professionally and changed our full booking to dates that suited us better. Highly recommend Margaret for all your holiday needs

February 7, 2026
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Reply from Hays Travel - Margaret Brodie

Thank you David for trusting me with your holiday booking. So glad we were able to get you all booked and the hotel you have chosen looks brilliant! Can't wait to hear all about it.

Margaret Brodie
At Hays Travel

Rated 5 out of 5 stars

Great advice and knowledge of product obviots

From 1st contact Margaret made several options available to me, based on our preferences and helped us tweak the deal to end up with a holiday to a new destination for my wife and I , Croatia to look forward to this year excellent advice

January 31, 2026
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Reply from Hays Travel - Margaret Brodie

Thank you so much for trusting me with your booking - it was a pleasure to help you find your next holiday. I love the choice you've made, and hope that you have the best time in Croatia 😀

Rated 5 out of 5 stars

Holiday chosen & booked in no time

I provided dates, budget & some thoughts on places. Margaret came back with some options which I looked & choose what we thought was best for us. Usually book things ourselves but much quicker when someone else comes up with the options

December 31, 2025
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Reply from Hays Travel - Margaret Brodie

Thank you so much for trusting me with your holiday booking. I hope you have a fabulous time, and can't wait to hear all about it.

Margaret

Rated 5 out of 5 stars

This was our first cruise to be booked…

This was our first cruise to be booked and Margaret was very helpful with all my questions, and believe me there were many. She took the stress out of making the booking, by organising the whole holiday.

December 20, 2025
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Reply from Hays Travel - Margaret Brodie

It was a pleasure helping you to find the perfect cruise. I hope you have a fabulous time and can't wait to hear all about it!

Margaret

Rated 5 out of 5 stars

The agent responded quickly and also…

The agent responded quickly and also corrected an error i had made when i mistakenly gave some wrong information. Delighted with the service.

October 21, 2025
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Reply from Hays Travel - Margaret Brodie

Was a pleasure to book your family trip for you Paris. I hope you all have an amazing time, and cannot wait to hear all about it. Thank you too for your lovely review - it means a lot.

Margaret

Rated 5 out of 5 stars

Fantastic service from Margaret Brodie…

Fantastic service from Margaret Brodie booking us another fantastic holiday whilst we are away enjoying one booked through her already. She’s very attentive and knowledgable and dealt with our booking so efficiently it took the stress out of booking a holiday!

October 19, 2025
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Reply from Hays Travel - Margaret Brodie

It is always a pleasure looking for your family holidays. So glad you are happy with the choice for next October. Can't wait to see all the photos!! Thank you again for booking repeatedly with me, and for your lovely review.

Margaret

Rated 5 out of 5 stars

Friendly service

I found Margaret to be very helpful as i asked for prices on a few deals. Every question i asked was answered and our interaction was friendly not stiff as I have found that with a few other sites I have contacted and not booked with.

October 17, 2025
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Reply from Hays Travel - Margaret Brodie

Thank you so much Lauren for booking with me, and for your really lovely review. I am so glad I was able to find you the cruise that suited you, and can't wait to hear all about it on your return.

Margaret

Rated 5 out of 5 stars

Pleasure booking this holiday so easy.

Pleasure dealing with Margaret. She was very helpful and nothing was too much trouble. Was able to say what we wanted.

September 6, 2025
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Reply from Hays Travel - Margaret Brodie

Thank you so much for trusting me with your booking - your cruise itinerary looks absolutely amazing and I am sure you both will have a fantastic time. Can't wait to hear all about it when you return. Thank you too for your lovely review - it was a pleasure.

Margaret

https://www.facebook.com/profile.php?id=61574176988085
07985762406

Rated 5 out of 5 stars

Multi Center Holiday

Margaret helped us book a multi centre holiday to Thailand. This is our second time booking with Margaret and the experience was smooth as always. We wanted to go to a few different places in Thailand and she helped us find exactly what we were looking for without any hassle. Thank you again, Margaret :)

August 28, 2025
Unprompted review
Hays Travel - Margaret Brodie logo

Reply from Hays Travel - Margaret Brodie

The Thailand itinerary looks absolutely amazing and I am sure you will both have an amazing time. Can't wait to hear all about it, and see some photos. Thank you so much for your lovely review, and it was an absolute pleasure helping you book the perfect holiday!

Margaret

https://www.facebook.com/profile.php?id=61574176988085
07985762406

Rated 5 out of 5 stars

HIGHLY recommend Margaret Brodie @ Hayes Travel

Margaret was phenomenal in arranging our trip for 14 people. So friendly and patient with all our needs and requests- including accommodating accessibility and disability issues. Felt very assured at her expertise and knowledge and was always available to answer my questions and explore options.
Deserved FIVE STAR rating!!!
Thanks so much Margaret, will be calling again soon!

August 26, 2025
Hays Travel - Margaret Brodie logo

Reply from Hays Travel - Margaret Brodie

Thank you so much for choosing me to book for your group. Was a pleasure to help find you the best holiday that suited the accessibility needs for everyone. I hope you all have a fantastic time, and cannot wait to hear all about it! Thank you for your lovely review - means a lot to me.

Margaret Brodie At Hays Travel
07985762406

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