I would highly recommend Hays travel, I had the opportunity to speak to Markus, gave him a few instructions of what I wanted, dates and where, he did not fail, kept in touch and emailed me a few optio... See more
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Switch locationPersonal Travel Consultant Markus Kendall-Young, LE67 Nottingham, GB
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Markus was excellent we informed him what we wanted and he immediately put a quote together. He found us an excellent cruise deal His communication was very good he sent us all the information then c... See more
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Markus has been a fantastic help in finding booking our dream Holiday. Nothing has been a problem and he also managed to secure a fantastic price. So friendly and helpful, id recommend his service t... See more
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MARKUS VERY PATIENT, EXREMELY HELPFUL, TALKED ME THROUGH THE PROCESS OF BOOKING A CRUISE
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Company details
- Travel Agency
- Cruise Agency
- Cruise Travel Agency
- Cultural Tours Provider
- Currency Exchange Service
- Travel Aggregator
Written by the company
Hays Travel, the UK's largest independent travel agent, brings over 40 years of expertise and customer care to every aspect of your holiday planning. With over 460 branches nationwide, we pride ourselves on providing our customers with tailor-made travel packages, exceptional service, and exclusive deals local to them. Whether you dream of family-friendly resorts, all-inclusive holiday packages, luxury cruises, UK short breaks, or last-minute getaways, Hays Travel is here to bring your dream holiday to life. In addition to popular travel destinations across Europe, we also provide exotic trips to far-off destinations, including Asia, the Caribbean, and beyond. Our dedicated travel agents are passionate about creating the perfect holiday experience for you. As your one-stop travel shop, we offer a wide range of services, from flights, cruise, and hotel bookings to airport parking, travel insurance, attraction tickets, and award-winning foreign exchange services. We partner with trusted suppliers like TUI, P&O Cruises, and Jet2holidays, to ensure top-quality service for all our customers, whilst hand-selecting the best deals that fit your budget and needs. Committed to delivering exceptional value, we also offer free child places and flexible payment options, including interest-free monthly direct debits and low-deposit deals on select holidays. Because everyone deserves to Holiday the Hays Way. Choose Hays Travel today for an unforgettable holiday experience backed by trusted, expert guidance every step of the way.
Contact info
Personal Travel Consultant Markus Kendall-Young, LE67, Nottingham, United Kingdom
4.8
Excellent
95 reviews
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MARKUS VERY PATIENT
MARKUS VERY PATIENT, EXREMELY HELPFUL, TALKED ME THROUGH THE PROCESS OF BOOKING A CRUISE
July 27, 2024
Reply from Hays Travel - Markus Kendall-Young
Thanks very much for the lovely review Terry! It was a pleasure to help you organise this wonderful cruise and I hope you all have a great time. :-)
Markus was very helpful and very…
Markus was very helpful and very informative , the booking was such an easy process
July 8, 2024
Reply from Hays Travel - Markus Kendall-Young
Thanks very much for your kind words Sharon! I hope you all have a wonderful holiday. :-)
Absolutely terrible service once been…
Absolutely terrible service once been paid. Took days to get back to us and then with one liners to look at the .gov sites . Arrived at final destination without waiver which other travellers had from their high street agents. After using a proper personal travel adviser for 10 years before they retired were pointed in Mr youngs direction and booked a holiday, however once payment was made went silent.I would say he's more of instagram cruiser than a travel adviser and certainly won't be using him again and the 3 other enquires from my family won't be going any further. Don't recommend,sorry I didn't complete your review link sent to me twice within hours after booking and then paying. Good riddance.
June 3, 2024
Unprompted review
Reply from Hays Travel - Markus Kendall-Young
Good morning Stephen
Thank you for taking the time to leave us a review.
We do appreciate the feedback you have left, although I am sorry to hear of the experience you have had in branch.
If you can send us an email with your HAY reference number to online.support@hays-travel.co.uk, I will make sure your feedback is passed over to the relevant department.
Kind regards,
Emily
Reply from Hays Travel - Markus Kendall-Young
Thanks very much for the kind review Nicola. I hope you both have an amazing trip! :-)
I would always book with Hays from now on
He found us everything we asked for and went way beyond to help us. Always kept us in touch with everything
June 12, 2024
Reply from Hays Travel - Markus Kendall-Young
Thank you very much for your kind words Jackie. I hope you both enjoy the cruises we've booked! :-)
thank you Marcus for organising my weekend break …Excellent service
A big thank you Marcus for organising my special weekend break. You were very helpful, efficient and polite. I would certainly contact you again as I got so much information from you than I would have if I had done it myself.
June 6, 2024
Reply from Hays Travel - Markus Kendall-Young
Thank you for the kind words! I'm so pleased you're happy with your booking :-)
Markus was very helpful and informative…
Markus was very helpful and informative great service
June 4, 2024
Reply from Hays Travel - Markus Kendall-Young
Thank you for your kind response Edward, I hope you have a great trip!
Markus was really great at finding our…
Markus was really great at finding our family a holiday , with everything we needed . He is well mannered , lovely to talk to . Thank you
May 29, 2024
Reply from Hays Travel - Markus Kendall-Young
Thank you so much Audrey. It was lovely speaking to you too and I hope you have a lovely cruise! :-)
Hays Travel Experience
I would highly recommend Hays travel, I had the opportunity to speak to Markus, gave him a few instructions of what I wanted, dates and where, he did not fail, kept in touch and emailed me a few options the next day. My husband and I went through the options and booked straight away, all this was hassle free, and got the holiday we wanted. Two very excited customers.
May 21, 2024
Reply from Hays Travel - Markus Kendall-Young
Thanks very much for your kind words Tracey. It was a pleasure to help you find this fabulous cruise and I hop you all have a lovely time!
Wouldn't book through anyone else
2nd time booking a cruise through Markus, would not book one through anyone else! He is friendly and knowledgeable and puts you at ease if you have any concerns.
May 21, 2024
Reply from Hays Travel - Markus Kendall-Young
Thanks very much for your kind words Terri. I'm so pleased you had a lovely cruise and have rebooked with me again! This is definitely a happy dance moment for me :-)
Markus has been a fantastic help in…
Markus has been a fantastic help in finding booking our dream
Holiday. Nothing has been a problem and he also managed to secure a fantastic price. So friendly and helpful, id recommend his service to everyone and he will now be our “go to” travel agent. Thank you Markus
May 17, 2024
Unprompted review
Reply from Hays Travel - Markus Kendall-Young
Thank you so much for the amazing review Angela, I'm so pleased you're happy with everything and I look forward to speaking to you again next time you're looking to book a holiday :-)
Reply from Hays Travel - Markus Kendall-Young
Thanks for your kind words Sue & Ian. I hope you have a lovely cruise. :-)
Markus helped me book the dream holiday…
Markus helped me book the dream holiday to Orlando. He was great and very knowledgable. Booking was quick and easy and he spent time giving me hints and tips. I wasn’t rushed and I’d definitely use him again. It was an incredible deal too.
April 26, 2024
Reply from Hays Travel - Markus Kendall-Young
Thank you so much for the kind words Louise! It was a pleasure speaking to you and so glad you've have this amazing holiday to look forward to! :-)
Markus was brilliant from start to…
Markus was brilliant from start to finish, he went above and beyond to make my booking experience with Hays Travel seamless.
I will be looking at booking our other holidays with Hays in the future, Markus is a credit to your company.
April 27, 2024
Reply from Hays Travel - Markus Kendall-Young
Thank you so much! Lovely kind words and I'm glad you were happy with everything. Have a wonderful cruise! :-)
Efficient and knowledgeable
Superb service. Talks you through the process to make booking a holiday a pleasurable experience.
April 17, 2024
Reply from Hays Travel - Markus Kendall-Young
Thanks for the kind words Len, hope you have a great holiday!
Markus was so helpful in taking the…
Markus was so helpful in taking the time in finding us our family holiday for 9 of us.
I felt so confident in booking with him that i booked another holiday with friends.
5 star
October 5, 2023
Reply from Hays Travel - Markus Kendall-Young
Thank you for your kind words Diane, always a pleasure to speak to you.
Excellent service very friendly and helpful
Markus was excellent we informed him what we wanted and he immediately put a quote together. He found us an excellent cruise deal
His communication was very good he sent us all the information then called to make sure we were happy a couple of times to ensure we had everything we needed for our upcoming trip. We would highly recommend giving him a call if you want to book a trip
April 3, 2024
Reply from Hays Travel - Markus Kendall-Young
Thanks so much for your kind words Dawn. I hope you all have a wonderful cruise!
Excellent value
Markus made my booking very easy. He went out of his way to get us a smaller deposit and has found us the perfect cruise.
March 28, 2024
Reply from Hays Travel - Markus Kendall-Young
Thanks very much for the lovely review and I hope you all have an amazing cruise! :-)
Another fabulous experience
Another fabulous experience with Markus. Knowledgeable, fast and extremely helpful. A very happy repeat customer here.
March 28, 2024
Reply from Hays Travel - Markus Kendall-Young
Always a pleasure, so pleased we managed to get you a good deal! Enjoy the cruise :-)
Markus was exceptional
Markus was very helpful , he did everything to sort us out a great deal and said he was there for us if we have any further queries . Will definitely use his services again
Thank you Markus !!
March 17, 2024
Reply from Hays Travel - Markus Kendall-Young
Thank you for the lovely review! I hope you both have an amazing holiday! :-)
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