Meg was very helpful through whole booking process. Couldn't get original holiday i looked at, but found me an alternative very quickly. Answered all my questions that I asked. Pleasure to deal with.... See more
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Meg was super helpful organising our holiday. She was very responsive to my many messages and questions and also very knowledgeable about the resorts. She was also very understanding about my concerns... See more
Meg was brilliant in responding to us quickly and efficiently with any questions and she made our first experience with booking with Hays a pleasure. Meg also secured us a special discount with it... See more
We've used Megan to book two holidays this year and she's been extremely helpful and responsive. Most of our communication was done via Facebook messenger and it seems she's always available to respon... See more
Company replied
Company details
- Travel Agency
- Cruise Agency
- Cruise Travel Agency
- Cultural Tours Provider
- Currency Exchange Service
- Travel Aggregator
Written by the company
Hays Travel, the UK's largest independent travel agent, brings over 40 years of expertise and customer care to every aspect of your holiday planning. With over 460 branches nationwide, we pride ourselves on providing our customers with tailor-made travel packages, exceptional service, and exclusive deals local to them. Whether you dream of family-friendly resorts, all-inclusive holiday packages, luxury cruises, UK short breaks, or last-minute getaways, Hays Travel is here to bring your dream holiday to life. In addition to popular travel destinations across Europe, we also provide exotic trips to far-off destinations, including Asia, the Caribbean, and beyond. Our dedicated travel agents are passionate about creating the perfect holiday experience for you. As your one-stop travel shop, we offer a wide range of services, from flights, cruise, and hotel bookings to airport parking, travel insurance, attraction tickets, and award-winning foreign exchange services. We partner with trusted suppliers like TUI, P&O Cruises, and Jet2holidays, to ensure top-quality service for all our customers, whilst hand-selecting the best deals that fit your budget and needs. Committed to delivering exceptional value, we also offer free child places and flexible payment options, including interest-free monthly direct debits and low-deposit deals on select holidays. Because everyone deserves to Holiday the Hays Way. Choose Hays Travel today for an unforgettable holiday experience backed by trusted, expert guidance every step of the way.
Contact info
Personal Travel Consultant Meg Rennison, TS16, Eaglescliffe, United Kingdom
- 1642034504
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Great service
Great service. Meg is fantastic and has sorted a perfect break for us.

Reply from Hays Travel - Meg Rennison
BOOK WITH Megan Rennison
Megan, was amazing me and my partner work alot so can not go to the hays travel shop in town when it's open. With Megan working from home it meant we could email back and forth all day and she found us some beautiful options for our honeymoon everything we wanted and more! She got us a fabulous deal well within our budget! We are so happy with the service and so excited for our perfect honeymoon! Thank you Megan Rennison

Reply from Hays Travel - Meg Rennison
Amazing advice and amazing deals
Amazing advice and amazing deals - I am very happy with the service I received and would go back time after time to book holidays with Megan as she is very knowledgeable and always polite and very helpful

Reply from Hays Travel - Meg Rennison
Highly recommend!
We've used Megan to book two holidays this year and she's been extremely helpful and responsive. Most of our communication was done via Facebook messenger and it seems she's always available to respond to queries. We gave Megan our must have for a holiday with having 2 young children and she found us some cracking hotels at a great price. Would highly recommend Megan to find your perfect getaway!

Reply from Hays Travel - Meg Rennison
Extremely helpful and exactly what we wanted!
Meg was extremely helpful and got us exactly what we wanted for our holiday next year. Not the first time she has helped us and most certainly will not be the last. Best agent we’ve dealt with! Thanks Meg!

Reply from Hays Travel - Meg Rennison

Reply from Hays Travel - Meg Rennison
Meg was super efficient
Meg was super efficient, I feel entirely confident that our holiday has been handled by an expert. So easy and communication was always so swift. I would highly recommend Meg/Hays to anyone. The service is great and prices fabulous and it has just taken all the stress out of booking a holiday. Just a shame they can't come and pack for you :)

Reply from Hays Travel - Meg Rennison
Megan was very helpful..
Megan was great help with booking our holiday, we wanted to go to three destinations/countries and in Nice hotels and this has all been done for us, including transfers and numerous flights, when we had an issue with a certain hotel it was changed for us. Very excited for our trip now and highly recommend booking with Megan through Hays. Thank you

Reply from Hays Travel - Meg Rennison
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