Got intouch with michele and give her the information she needed and the quotes i had and michele was very fast and efficiant at getting back to me with a quote and i was booked within half hr Very... See more
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We always use Michele because she goes and above and beyond to ensure every detail of our holiday is what we want and would expect. Nothing, no matter how trivial is too much trouble for her. Mic... See more
Travel Consultant, Michele Kirkbride, was extremely helpful, professional and patient and whilst helping us book the right trip for a friends birthday. Nothing was too much trouble and she made sure... See more
We had a lovely holiday, 3 days as a couple and 7 more as a family group. The hotel was perfectly situated midway between the Old Town and the Strip. As always Michele checked with us that all was wel... See more
Company details
- Travel Agency
- Cruise Agency
- Cruise Travel Agency
- Cultural Tours Provider
- Currency Exchange Service
- Travel Aggregator
Written by the company
Hays Travel, the UK's largest independent travel agent, brings over 40 years of expertise and customer care to every aspect of your holiday planning. With over 460 branches nationwide, we pride ourselves on providing our customers with tailor-made travel packages, exceptional service, and exclusive deals local to them. Whether you dream of family-friendly resorts, all-inclusive holiday packages, luxury cruises, UK short breaks, or last-minute getaways, Hays Travel is here to bring your dream holiday to life. In addition to popular travel destinations across Europe, we also provide exotic trips to far-off destinations, including Asia, the Caribbean, and beyond. Our dedicated travel agents are passionate about creating the perfect holiday experience for you. As your one-stop travel shop, we offer a wide range of services, from flights, cruise, and hotel bookings to airport parking, travel insurance, attraction tickets, and award-winning foreign exchange services. We partner with trusted suppliers like TUI, P&O Cruises, and Jet2holidays, to ensure top-quality service for all our customers, whilst hand-selecting the best deals that fit your budget and needs. Committed to delivering exceptional value, we also offer free child places and flexible payment options, including interest-free monthly direct debits and low-deposit deals on select holidays. Because everyone deserves to Holiday the Hays Way. Choose Hays Travel today for an unforgettable holiday experience backed by trusted, expert guidance every step of the way.
Contact info
Personal Travel Consultant Michele Kirkbride, CA15, Maryport, United Kingdom
- 01900 838264
4.9
Excellent
279 reviews
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Michele always goes above and beyond…
Michele always goes above and beyond when booking our holidays. Recommend her to all my family and friends
February 11, 2026
Holiday Booking
Michelle was extremely helpful with my request to book a holiday. Very efficient and will definitely 💯 use her again.
Many thanks.
February 10, 2026
Gave options and had knowledge about…
Gave options and had knowledge about what was available
February 4, 2026
We have been booking holidays with…
We have been booking holidays with Michele for as long as I can remember,caring kind and very professional,don’t know what we would do without her,if something isn’t quite right Michele sorts asap would definitely recommend her an wouldn’t book with anyone else xx
February 3, 2026
Michele was fantastic patient and very…
Michele was fantastic patient and very good all round, timely response all the time even in her buy period.
February 3, 2026
Michele Kirkbride always goes above and…
Michele Kirkbride always goes above and beyond when I want to book a holiday. She is very knowledgeable, friendly and gives such an excellent service
January 31, 2026
Very prompt on booking our holiday and…
Very prompt on booking our holiday and great price thankyu
January 21, 2026
Mr Mitchell Malta Trip
I have reviewed Michele in the past and cannot praise her wealth of knowledge and professionalism enough how she handles your bookings hence why I booked with her for our Malta trip five plus plus plus stars from me.
January 26, 2026
Brilliant
Helpful, friendly, polite as always. Always happy to help any way she can. Makes any booking easy and hassle free.
January 13, 2026
Michele helped me book my holiday after I had to cancel one
Michele helped me book my holiday after I had to cancel one.
She made it so easy for me to book through her and would highly recommend
I will be messaging Michele again to book for my next holiday
January 14, 2026
Michele goes above and beyond with all…
Michele goes above and beyond with all your holiday needs. Nothing is any trouble. I wouldn't go anywhere else. She is the best.
January 21, 2026
Hays is a Great company,booked many…
Hays is a Great company,booked many holidays with Michele Kirkbride,shes just the best,in our little town i know numerous people book with her,
Fab Rep x
January 18, 2026
Once again excellent service from…
Once again excellent service from Michele.
I can rely on her to help us with our choice of holiday.
She is always patient and very helpful making sure you are completely satisfied with your holiday.
She is amazing. I wouldn’t book my holiday with anyone else.
January 9, 2026
Michelle’s our go to - always
As always Michelle is efficient, professional. Wouldn’t use anyone else
January 14, 2026
Just one phone call to Michael and…
Just one phone call to Michael and everything was booked, brilliant
January 12, 2026
Michele is very professional.
Michele is very professional in the way she deals with you. Always prompt replies to any queries. This is the second time I've booked with Michele, after recommendation from two other family members.
Definitely use again.
December 16, 2025
May use AI-assist with repliesRead more
At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.
Michele takes all the hassle out of…
Michele takes all the hassle out of booking my holidays, great service from start to finish, I would,not go anywhere else,
November 11, 2025
Reply from Hays Travel - Michele Kirkbride
Dear Tracey,
Thank you for your kind words and feedback, I really appreciate it.
It is always a pleasure and thank you for your loyalty.
Many Thanks
Michele x
Excellent b
Pleasant, helpful, well informed and prompt.Michelle always goes the extra mile!
November 13, 2025
Reply from Hays Travel - Michele Kirkbride
Dear Ann & John,
Thank you for your kind words and feedback, I really appreciate it.
It is always a pleasure and thank you for booking with me again.
Many Thanks
Michele x
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