Michelle has made the booking process seamless and gone through everything in great detail with prompt replies and quick responses to any questions I have raised.
Location
Switch locationPersonal Travel Consultant Michelle Weatherly, NE25 Whitley bay, GB
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Nothing was too much trouble for Michelle and she answered all of our questions, sometimes finding out more info and then getting back to us. There were lots of options for communication, with us usin... See more
Company replied
After booking our wedding abroad with Michelle, we knew that we would be booking with her again. She takes the time to find out exactly what we want, and explores options - even when I am indecisive,... See more
Company replied
Michelle is AMAZING! Never beaten on price and is so thorough, an absolute asset to Hays! Michelle gave us different options for more value for money, no such thing as a stupid question and just so... See more
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Company details
- Travel Agency
- Cruise Agency
- Cruise Travel Agency
- Cultural Tours Provider
- Currency Exchange Service
- Travel Aggregator
Written by the company
Hays Travel, the UK's largest independent travel agent, brings over 40 years of expertise and customer care to every aspect of your holiday planning. With over 460 branches nationwide, we pride ourselves on providing our customers with tailor-made travel packages, exceptional service, and exclusive deals local to them. Whether you dream of family-friendly resorts, all-inclusive holiday packages, luxury cruises, UK short breaks, or last-minute getaways, Hays Travel is here to bring your dream holiday to life. In addition to popular travel destinations across Europe, we also provide exotic trips to far-off destinations, including Asia, the Caribbean, and beyond. Our dedicated travel agents are passionate about creating the perfect holiday experience for you. As your one-stop travel shop, we offer a wide range of services, from flights, cruise, and hotel bookings to airport parking, travel insurance, attraction tickets, and award-winning foreign exchange services. We partner with trusted suppliers like TUI, P&O Cruises, and Jet2holidays, to ensure top-quality service for all our customers, whilst hand-selecting the best deals that fit your budget and needs. Committed to delivering exceptional value, we also offer free child places and flexible payment options, including interest-free monthly direct debits and low-deposit deals on select holidays. Because everyone deserves to Holiday the Hays Way. Choose Hays Travel today for an unforgettable holiday experience backed by trusted, expert guidance every step of the way.
Contact info
Personal Travel Consultant Michelle Weatherly, NE25, Whitley bay, United Kingdom
- 01916540212
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Great price found!
Michelle worked with me to find a suitable price and for the dates I needed. She replied quickly and was very professional.

Reply from Hays Travel - Michelle Weatherly

Reply from Hays Travel - Michelle Weatherly
Excellent service
Excellent service , so quick to deal with my enquiry , got me a fab deal and also a lovely little gift in the post for booking .

Reply from Hays Travel - Michelle Weatherly
Quick convenient and efficient customer…
Quick convenient and efficient customer service. Will recommend and use in the future.

Reply from Hays Travel - Michelle Weatherly
Very good customer service experience…
Very good customer service experience asked wot I wanted and alot cheaper friendly

Reply from Hays Travel - Michelle Weatherly
Absolutely amazing service
Absolutely amazing service, very easy they do it all for you.

Reply from Hays Travel - Michelle Weatherly
Amazing Service
Michelle yet again has been quick and responsive. She managed to get us a better price than expected and has kept all of the stress out of the process. This is the 2nd time we have booked with Michelle and it won't be our last!

Reply from Hays Travel - Michelle Weatherly
Amazing efficient service from Michelle…
Amazing efficient service from Michelle highly recommended

Reply from Hays Travel - Michelle Weatherly
Michelle was very patient
Michelle was very patient, and very efficient with answering my questions and queries. She secured an excellent price, comparing the same holiday to other sites and made the process easy and enjoyable.

Reply from Hays Travel - Michelle Weatherly
Michelle was very knowledgeable and was…
Michelle was very knowledgeable and was always happy to help.

Reply from Hays Travel - Michelle Weatherly
Great service and competitive prices
Michelle has been so helpful in booking our holiday. She responded to my messages really quickly, provided all the important information, and found us a better price than we'd found ourselves online. Very swift and easy process, thank you ☺️

Reply from Hays Travel - Michelle Weatherly

Reply from Hays Travel - Michelle Weatherly
Crotia 2025 booked
Again Michele went above and beyond yo sort our holiday out.
Nothing is too much trouble for her.
First class service.

Reply from Hays Travel - Michelle Weatherly
Super helpful with quick and regular communication throughout
Nothing was too much trouble for Michelle and she answered all of our questions, sometimes finding out more info and then getting back to us. There were lots of options for communication, with us using WhatsApp and email. There was no pressure to book and when we did decide to go for it and book our bucket list trip of a lifetime, she was incredibly helpful! Wouldn’t hesitate in recommending Michelle.

Reply from Hays Travel - Michelle Weatherly
Great service
Extremely quick response in relation to a large group booking, excellent service and so easy to book exactly what we wanted. Will definitely be using Hays Travel in future.

Reply from Hays Travel - Michelle Weatherly
Fantastic Service
Michelle Weatherly in the Whitley Bay branch has worked for a week to put together a tailor made holiday for us on the west coast of USA and managed to get it at a fantastic price!

Reply from Hays Travel - Michelle Weatherly
Great experience
Michelle was really helpful and made the whole booking experience really easy. Thank you

Reply from Hays Travel - Michelle Weatherly
Quick and Easy, Very Knowledgeable
Michelle was extremely thorough when helping to plan our holiday and had a lot of knowledge about the resort. She provided us with all of the information we requested and was prompt at responding to us. I will definitely be utilising her expertise again when booking holidays in the future.

Reply from Hays Travel - Michelle Weatherly
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