Nezi has been absolutely amazing whilst booking my 40th holiday away. Ive been back and forth changing and tweaking bits and everytime she managed to accommodate me and my party. I will 100% be... See more
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Wow! What a holiday we had. Nezi helped us from the very beginning, when we explained we wanted a family friendly resort, all inclusive, evening entertainment available, flight not too long, she ga... See more
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Nezi was absolutely amazing! From our first enquiry to the end of our trip to Cuba in November 2025 , everything was handled flawlessly. Nothing was ever too much trouble—her advice was spot on, the... See more
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Nezi booked our 21-day train journey from London to Italy and made the whole process incredibly easy. Everything was organised smoothly from start to finish, with clear communication and excellent at... See more
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Company details
- Travel Agency
- Cruise Agency
- Cruise Travel Agency
- Cultural Tours Provider
- Currency Exchange Service
- Travel Aggregator
Written by the company
Hays Travel, the UK's largest independent travel agent, brings over 40 years of expertise and customer care to every aspect of your holiday planning. With over 460 branches nationwide, we pride ourselves on providing our customers with tailor-made travel packages, exceptional service, and exclusive deals local to them. Whether you dream of family-friendly resorts, all-inclusive holiday packages, luxury cruises, UK short breaks, or last-minute getaways, Hays Travel is here to bring your dream holiday to life. In addition to popular travel destinations across Europe, we also provide exotic trips to far-off destinations, including Asia, the Caribbean, and beyond. Our dedicated travel agents are passionate about creating the perfect holiday experience for you. As your one-stop travel shop, we offer a wide range of services, from flights, cruise, and hotel bookings to airport parking, travel insurance, attraction tickets, and award-winning foreign exchange services. We partner with trusted suppliers like TUI, P&O Cruises, and Jet2holidays, to ensure top-quality service for all our customers, whilst hand-selecting the best deals that fit your budget and needs. Committed to delivering exceptional value, we also offer free child places and flexible payment options, including interest-free monthly direct debits and low-deposit deals on select holidays. Because everyone deserves to Holiday the Hays Way. Choose Hays Travel today for an unforgettable holiday experience backed by trusted, expert guidance every step of the way.
Contact info
Personal Travel Consultant Nezi Gomez, CM12, Billericay, United Kingdom
- 01277 886557
4.7
Excellent
48 reviews
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This company invites their customers to review, whether positive or negative
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Always a joy and so easy dealing with…
Always a joy and so easy dealing with Nezi from beginning to end. I give a very simple explanation of where we would like to go and always a wonderful choice sent over to us. Second time booking through Nezi. She’s friendly, attentive, gets back to us quick and thorough in what she offers. Thanks so much 😊
September 11, 2024
Reply from Hays Travel - Nezi Gomez
Thanks so much for your kind review Sophie. Its always a pleasure working with you! Have a fab time in Dubai😎
Nezi was so helpful and patient finding…
Nezi was so helpful and patient finding us a family holiday, with all our requirements and changes. Could not fault her service and would 💯 recommend her. Will definitely be asking Nezi to book another trip for us. Thank you x
trip
August 9, 2024
Unprompted review
Reply from Hays Travel - Nezi Gomez
Hi Sheron, Brian. Thank you for your very kind review. I am so happy to have been able to help you find the perfect holiday for you, your family and grand children in 2025. Wishing you all the best time! x
Great hoilday
Thank you Nezi for all your help and arranging my hoilday for me and my daughter. This was stress free. We had a really lovely time. Everything was perfect. The place the apartment. Travel. Everything. All the information you gave us. Will definitely be booking with you again.
June 26, 2024
Unprompted review
Reply from Hays Travel - Nezi Gomez
Ah, Jayne thank you and for choosing me to help you find a holiday. I'm just so happy that you had the break that you needed and some much needed sunshine! :-) Nezi
Nezi was very helpful.
July 13, 2024
Reply from Hays Travel - Nezi Gomez
Thank you for your kind review. Hope you have a lovely time in Crete. Nezi :-)
Brilliant service!!
Nezi was excellent. She listened to my plans attentively and then went away and researched what would fit for us.
She was able to communicate her findings clearly and accurately giving me plenty of options.
A fantastic service from start to finish.
I would highly recommend using Nezi to help plan any future holiday.
May 17, 2024
Reply from Hays Travel - Nezi Gomez
Dear Paul, many thanks for your kind review. I am really happy to have helped with the planning of your special anniversary cruise :-) Have a wonderful time! Nezi
Nezi was great really helpful and quick…
Nezi was great really helpful and quick to respond and nothing was too much! Even after booking completed she was still there to message and help! Thank you so much!
April 30, 2024
Unprompted review
Reply from Hays Travel - Nezi Gomez
Thank you for you review Amanda. It really is my pleasure to help! Hope you have a wonderful time with your daughters. I look forward to hearing about it on your return! Nezi
Excellent service😎👍
Excellent service, Nezi caters to all your needs, very thorough, very knowledgeable, wish I’d have known about this service before, I shall certainly use it again and recommend to friends 😎👍
March 13, 2024
Reply from Hays Travel - Nezi Gomez
Many thanks for your review Elliot. It does mean a lot ! I am really pleased I have been able to help with finding your ideal holiday. Nezi :-)
Really helpful throughout the process
Nezi was really helpful throughout the process. She took time and care to understand what I was looking for and then presented options from which I chose the prefect holiday for me.
February 8, 2024
Unprompted review
Reply from Hays Travel - Nezi Gomez
Thank you for your kind review Gavin. It's my pleasure to help you reach the right choice. I look forward to hearing all about your trip on your return!
I’ve booked two holidays with Nezi…
I’ve booked two holidays with Nezi recently and she is amazing. I simply sent her my requirements and she has delivered a stress free booking experience and thought of lots of things I did not. I would thoroughly recommend Nezi to anyone looking to book a trip away especially if you are a busy professional-she takes all the hard work away.
February 21, 2024
Unprompted review
Reply from Hays Travel - Nezi Gomez
Thank you Neil, so kind of you. It really was my pleasure working with you to get the best trip together for you and your son to the Ice Hockey in Canada. Really look forward to hearing all about this! Also exciting to be involved with the planning of your partners special trip to New York. Have a wonderful time (both trips!). Warmest wishes Nezi
Dubai family holiday
Nezi was friendly and very helpful at all times. She helped me find the right holiday for my family of 5 at the best price, and nothing was too much trouble. Nezi was quick to reply to my emails with any questions I had and able to answer them promptly. Nezi spoke with the hotel directly as I had concerns about the building works near our hotel and made sure we were completely happy before booking. Would highly recommend Nezi to others!
January 7, 2024
Reply from Hays Travel - Nezi Gomez
Dear Sarah, thanks so much for your kind review. It was a pleasure to work with you, to get the best for you and your family of five. It's a priority for me to make sure you are happy before you book; I wouldn't have it any other way! Hope you have the best time and look forward to hearing all about. Nezi x
We cannot recommend Nezi enough
We cannot recommend Nezi enough. We gave Nezi an idea of what we wanted to book and she went above and beyond to find the best deal but also the most amazing trip of a lifetime that we cannot wait for. She compared prices for us and gave us different dates and flight options. She found us a trip that I wouldn’t know where to begin with looking for and made sure we had everything covered from food, transfers, accommodation and even travel insurance afterwards. We will always use Nezi to find our holidays now. Thank you so much for making our experience so stress free - we will be back.
December 1, 2023
Unprompted review
Reply from Hays Travel - Nezi Gomez
Dear Sophie, I was really excited to help you with your special trip to Lapland next year. It really was my pleasure and I look forward to hearing all about it on your return :-) Thank you for choosing to book with me. I am sure it will be amazing!
Reply from Hays Travel - Nezi Gomez
Hi Jackie, I am very happy to have helped you and take away the stress. Hope you enjoy your flight to Oz :-)
Nezi went above and beyond to find the…
Nezi went above and beyond to find the right holiday for me. I changed dates and even the type of holiday, she was patient and listened to what I wanted - and she found it. I would wholeheartedly recommend her, and will definitely be using her again.
August 26, 2023
Reply from Hays Travel - Nezi Gomez
Dear Hazel, thank you so much for your kind review. It was a pleasure to help you find the right holiday to Sorrento! I hope you have a fabulous time and I look forward to hearing all about it on your return :-)
Nezi Gomez from Hays Travel is an…
Nezi Gomez from Hays Travel is an absolute diamond.
Nezi was so patient with me booking our Paphos holiday.
I had so many stipulations and Nezi didn't give up.
5 star's, thank you x
August 1, 2023
Unprompted review
Reply from Hays Travel - Nezi Gomez
Thank you so much Clare. It's been lovely speaking with you and my pleasure to have helped get the holiday you were looking for! I look forward to hearing all about it on your return. Have a wonderful time :) x
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