I always go through Hays Travel and choose Nicola Irwin to book it, I’ve never had any problems. I was booked up within 20 minutes and received everything I asked for including plane seats booked, ex... See more
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Nicola has been booking our holidays for years . She gives first class service . Nothing is too much trouble for her and she is always prompt and very helpful
Nicola provided an excellent service. She was extremely quick to reply to any and all of my queries. She demonstrated great insight into the area and the hotel we wished to book. We were a little unce... See more
We've booked family holidays through Nicola for years now and she always makes the process so easy! Finds the most beautiful hotels and holidays whilst meeting all the criteria we were looking for! Wi... See more
Company details
- Travel Agency
- Cruise Agency
- Cruise Travel Agency
- Cultural Tours Provider
- Currency Exchange Service
- Travel Aggregator
Written by the company
Hays Travel, the UK's largest independent travel agent, brings over 40 years of expertise and customer care to every aspect of your holiday planning. With over 460 branches nationwide, we pride ourselves on providing our customers with tailor-made travel packages, exceptional service, and exclusive deals local to them. Whether you dream of family-friendly resorts, all-inclusive holiday packages, luxury cruises, UK short breaks, or last-minute getaways, Hays Travel is here to bring your dream holiday to life. In addition to popular travel destinations across Europe, we also provide exotic trips to far-off destinations, including Asia, the Caribbean, and beyond. Our dedicated travel agents are passionate about creating the perfect holiday experience for you. As your one-stop travel shop, we offer a wide range of services, from flights, cruise, and hotel bookings to airport parking, travel insurance, attraction tickets, and award-winning foreign exchange services. We partner with trusted suppliers like TUI, P&O Cruises, and Jet2holidays, to ensure top-quality service for all our customers, whilst hand-selecting the best deals that fit your budget and needs. Committed to delivering exceptional value, we also offer free child places and flexible payment options, including interest-free monthly direct debits and low-deposit deals on select holidays. Because everyone deserves to Holiday the Hays Way. Choose Hays Travel today for an unforgettable holiday experience backed by trusted, expert guidance every step of the way.
Contact info
Personal Travel Consultant Nicola Irwin, NE38, Washington, United Kingdom
- 1916542052
4.8
Excellent
137 reviews
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Excellent service as usual.
April 17, 2024
5 star!!
Nicola has went above and beyond to help us fine the perfect honeymoon!!
Service always first class with Nicola, she is always there to help.
March 1, 2024
Great booking experience
Nicola was fantastic from beginning to the end of booking our holiday. Nothing was too much trouble for her & she had lots of recommendations & advice.
February 17, 2024
I’ve received outstanding customer…
I’ve received outstanding customer service from a travel agent named Nicola, she’s lovely & was a he most helpful & reassuring, she found me such a wonderful package holiday for myself and family, and has continued to be helpful and supportive along the way, 100% recommend!
January 20, 2024
Brilliant feedback
Brilliant feedback, very quick response when I asked any questions.
December 19, 2023
Friendly, helpful travel agent.
We always use Nicola Irwin from hays travel to book our holidays. She is so friendly and professional and always finds us the best places to go at the best prices. Would never use anyone else.
December 10, 2023
The queen of holidays
We've booked family holidays through Nicola for years now and she always makes the process so easy! Finds the most beautiful hotels and holidays whilst meeting all the criteria we were looking for! Will continue to use her, just booked another holiday for 2024 also. Can't recommend enough! Lovely lady and the best at finding holidays!
July 31, 2023
May use AI-assist with repliesRead more
At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.
Amazing service as always
Amazing service as always. Nicola is very friendly and makes her customers feel so comfortable. I couldn’t recommend her enough. I wouldn’t go anywhere else
May 26, 2023
Reply from Hays Travel - Nicola Irwin
Thank you Lucy
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