Fantastic, personalised and finds exactly what you want. Great communication, does all the leg work for you and really listens to what matters most for your holiday. We couldn’t have asked for more, N... See more
Location
Switch locationPersonal Travel Consultant Nicola Stephenson, DL15 Bishop Auckland, GB
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Nicola has been amazing, first time travelling abroad in 11 years with a daughter with allergies, she has made all of the necessary arrangements, answered my many questions and put my mind at rest. W... See more
Nicola took time out evenings and weekends to keep me updated with things and typed up confirmation herself as I went ahead with a booking after closing time at the suppliers
Amazing service from start to finish always just a message away when we needed any help . Wouldn’t use anyone else for booking a holiday with . Highly recommend
Company details
- Travel Agency
- Cruise Agency
- Cruise Travel Agency
- Cultural Tours Provider
- Currency Exchange Service
- Travel Aggregator
Written by the company
Hays Travel, the UK's largest independent travel agent, brings over 40 years of expertise and customer care to every aspect of your holiday planning. With over 460 branches nationwide, we pride ourselves on providing our customers with tailor-made travel packages, exceptional service, and exclusive deals local to them. Whether you dream of family-friendly resorts, all-inclusive holiday packages, luxury cruises, UK short breaks, or last-minute getaways, Hays Travel is here to bring your dream holiday to life. In addition to popular travel destinations across Europe, we also provide exotic trips to far-off destinations, including Asia, the Caribbean, and beyond. Our dedicated travel agents are passionate about creating the perfect holiday experience for you. As your one-stop travel shop, we offer a wide range of services, from flights, cruise, and hotel bookings to airport parking, travel insurance, attraction tickets, and award-winning foreign exchange services. We partner with trusted suppliers like TUI, P&O Cruises, and Jet2holidays, to ensure top-quality service for all our customers, whilst hand-selecting the best deals that fit your budget and needs. Committed to delivering exceptional value, we also offer free child places and flexible payment options, including interest-free monthly direct debits and low-deposit deals on select holidays. Because everyone deserves to Holiday the Hays Way. Choose Hays Travel today for an unforgettable holiday experience backed by trusted, expert guidance every step of the way.
Contact info
Personal Travel Consultant Nicola Stephenson, DL15, Bishop Auckland, United Kingdom
- 1388319038
4.4
Excellent
10 reviews
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Service above and beyond
Nicola took time out evenings and weekends to keep me updated with things and typed up confirmation herself as I went ahead with a booking after closing time at the suppliers
February 21, 2024
Nicola is so friendly booked us a great…
Nicola is so friendly booked us a great deal. Will definitely book again with her
January 23, 2024
Couldn't have asked for anyone better…
Couldn't have asked for anyone better to book my holiday! I was very indecisive however, Nicola made the process easy from the get go. Brilliant communication and professionalism throughout! I'll definitely be booking my next one through her! :)
January 26, 2024
Unprompted review
Fantastic five star service!
Fantastic, personalised and finds exactly what you want. Great communication, does all the leg work for you and really listens to what matters most for your holiday. We couldn’t have asked for more, Nicola found us the best value for money deal on exactly what we were looking for. We had an amazing holiday and will definitely be using Nicola again next time.
July 27, 2023
Unprompted review
Exceptional customer service start too…
Exceptional customer service start too finish
October 12, 2023
Unprompted review
Amazing service from start to finish…
Amazing service from start to finish always just a message away when we needed any help . Wouldn’t use anyone else for booking a holiday with . Highly recommend
September 2, 2023
Unprompted review
100% recommend
Nicola has been amazing, first time travelling abroad in 11 years with a daughter with allergies, she has made all of the necessary arrangements, answered my many questions and put my mind at rest. Would 100% use her again.
January 2, 2024
Unprompted review
Nicola at hays
Nicola always goes above and beyond . Answers any questions quickly and is always happy to help .
October 18, 2023
The very best travel agent there is!
Nicola always makes booking holidays a stress free, informed and exciting experience from start to finish. Nicola is excellent with advice on destinations and is always on hand for any questions we may need answering. I wouldn’t use anyone else to book a holiday as Nicola really is an expert in her job and the customer service is second to none.
August 9, 2023
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