Hays Travel - Northwich Witton St Reviews 

19
TrustScore 4.5 out of 5

4.5

33 Witton Street, CW9 5DL Northwich, GB


While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

See what reviewers are saying

Rated 5 out of 5 stars

Hays travel in Northwich Cheshire. Very helpful and friendly lovely to be able to interact with people. The holiday they arranged for us with Jet2 was faultless. All ready booked for 2027

Rated 5 out of 5 stars

It was a pleasure to book a holiday with someone who was very knowledgeable about the country we were booking. Lesia was very helpful explaining what the holiday comprised of answering all our questio... See more

Rated 5 out of 5 stars

They. Person help me book my holiday rocky was very helpful no complaints he when though it with me I have a hearing disability so if I didn’t hear him repeat the question he was great

Company replied

Rated 5 out of 5 stars

Leanne was very helpful as needed a city break for 8 people and she managed to find us a great hotel and package for all as I was unable to find one online myself


Company details

  1. Travel Agency
  2. Cruise Agency
  3. Cruise Travel Agency
  4. Cultural Tours Provider
  5. Currency Exchange Service
  6. Travel Aggregator

Written by the company

Hays Travel, the UK's largest independent travel agent, brings over 40 years of expertise and customer care to every aspect of your holiday planning. With over 460 branches nationwide, we pride ourselves on providing our customers with tailor-made travel packages, exceptional service, and exclusive deals local to them. Whether you dream of family-friendly resorts, all-inclusive holiday packages, luxury cruises, UK short breaks, or last-minute getaways, Hays Travel is here to bring your dream holiday to life. In addition to popular travel destinations across Europe, we also provide exotic trips to far-off destinations, including Asia, the Caribbean, and beyond. Our dedicated travel agents are passionate about creating the perfect holiday experience for you. As your one-stop travel shop, we offer a wide range of services, from flights, cruise, and hotel bookings to airport parking, travel insurance, attraction tickets, and award-winning foreign exchange services. We partner with trusted suppliers like TUI, P&O Cruises, and Jet2holidays, to ensure top-quality service for all our customers, whilst hand-selecting the best deals that fit your budget and needs. Committed to delivering exceptional value, we also offer free child places and flexible payment options, including interest-free monthly direct debits and low-deposit deals on select holidays. Because everyone deserves to Holiday the Hays Way. Choose Hays Travel today for an unforgettable holiday experience backed by trusted, expert guidance every step of the way.


Contact info

  • 33 Witton Street, CW9 5DL, Northwich, United Kingdom

  • 01606263046

4.5

Excellent

TrustScore 4.5 out of 5

19 reviews

5-star
4-star
3-star
2-star
1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.5

All reviews

(19)

121,826 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

It was a pleasure to book a holiday…

It was a pleasure to book a holiday with someone who was very knowledgeable about the country we were booking. Lesia was very helpful explaining what the holiday comprised of answering all our questions. And explaining the alternative dates and prices. It was a nice relaxing experience and we have now got a fantastic holiday booked. Thank you Lesia for all your help.

July 1, 2026
Rated 5 out of 5 stars

Good service very helpful

They. Person help me book my holiday rocky was very helpful no complaints he when though it with me I have a hearing disability so if I didn’t hear him repeat the question he was great

April 12, 2026
Hays Travel - Northwich Witton St logo

Reply from Hays Travel - Northwich Witton St

Thank you for booking with Rocky! We are pleased to hear you enjoyed his service and hope you had a fantastic holiday.

Chloe

Rated 5 out of 5 stars

Hays Travel Northwich

Jess at Hays Travel was very helpful finding & booking everything we required for our family holiday in a very professional & polite manner.

August 19, 2025
Rated 1 out of 5 stars

What an experience we had with…

What an experience we have had with Northwich hays travel ,we had our cruise cancelled by P0 but we're told we would recieve a full refund within 7 days I am still waiting for a refund 5 weeks later .I had a person named libby from this branch who actually put the phone down on myself ,the whole team do not know how to liase with customers still ongoing and nobody knows what there colleagues are doing will not ever go with hays travel again very disappointed 😕

April 21, 2025
Unprompted review
Rated 5 out of 5 stars

Katie (Northwich branch)

Katie (Northwich branch)
Booked another holiday with the help of Katie again.
Straight away she listened to what we wanted and worked to get it spot on. Making sure all our needs were met especially for our daughter.
Thank you.

June 4, 2024
Unprompted review

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look