Hays Travel - Oldham Reviews 937

TrustScore 5 out of 5

5.0

36B Spindles Shopping Centre, George Street, OL1 1HE Oldham, GB


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Rated 5 out of 5 stars

we were guided through the booking with Thomas ,he was very informative and did not rush or pressure us in any way ,he found us the holiday we wanted at the right price with good flights .seats and tr... See more

Company replied

Rated 5 out of 5 stars

As soon as we walked through the door at Hays travel in Oldham, We were met with smiles and very friendly faces giving us a welcome feeling. We decided to book a holiday to Turkey and a hotel that we... See more

Company replied

Rated 5 out of 5 stars

We trust the Hays staff as they are very helpful and friendly.We wouldn't book a holiday anywhere else. Thanks to Lisa yesterday.

Company replied

Rated 5 out of 5 stars

We knew the resort we wanted to go. This is our main holiday, so finding the right accommodation is very important. Hayes travel were excellent and found us some options. We chose self catering apar... See more

Company replied


Company details

  1. Travel Agency
  2. Cruise Agency
  3. Cruise Travel Agency
  4. Cultural Tours Provider
  5. Currency Exchange Service
  6. Travel Aggregator

Written by the company

Hays Travel, the UK's largest independent travel agent, brings over 40 years of expertise and customer care to every aspect of your holiday planning. With over 460 branches nationwide, we pride ourselves on providing our customers with tailor-made travel packages, exceptional service, and exclusive deals local to them. Whether you dream of family-friendly resorts, all-inclusive holiday packages, luxury cruises, UK short breaks, or last-minute getaways, Hays Travel is here to bring your dream holiday to life. In addition to popular travel destinations across Europe, we also provide exotic trips to far-off destinations, including Asia, the Caribbean, and beyond. Our dedicated travel agents are passionate about creating the perfect holiday experience for you. As your one-stop travel shop, we offer a wide range of services, from flights, cruise, and hotel bookings to airport parking, travel insurance, attraction tickets, and award-winning foreign exchange services. We partner with trusted suppliers like TUI, P&O Cruises, and Jet2holidays, to ensure top-quality service for all our customers, whilst hand-selecting the best deals that fit your budget and needs. Committed to delivering exceptional value, we also offer free child places and flexible payment options, including interest-free monthly direct debits and low-deposit deals on select holidays. Because everyone deserves to Holiday the Hays Way. Choose Hays Travel today for an unforgettable holiday experience backed by trusted, expert guidance every step of the way.


Contact info

  • 36B Spindles Shopping Centre, George Street, OL1 1HE, Oldham, United Kingdom

  • 0161 6605597

5.0

Excellent

TrustScore 5 out of 5

937 reviews

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5.0

All reviews

(937)

116,676 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

The staff are lovely and friendly

The staff are lovely and friendly, they make the booking process so easy .
Nothing is ever too much trouble 😊

June 30, 2026
Hays Travel - Oldham logo

Reply from Hays Travel - Oldham

Thank you for your wonderful feedback! We are so pleased to hear that our friendly staff made your booking process easy and that nothing was too much trouble.

Kind Regards
Hays Travel

Rated 5 out of 5 stars

We trust the Hays staff as they are…

We trust the Hays staff as they are very helpful and friendly.We wouldn't book a holiday anywhere else.
Thanks to Lisa yesterday.

June 29, 2026
Hays Travel - Oldham logo

Reply from Hays Travel - Oldham

Thank you so much for your wonderful feedback! We are so pleased to hear you had such a positive experience with us and we look forward to helping you again in the future.

Kind Regards
Hays Travel

Rated 5 out of 5 stars

The lady Kelly Derbyshire ( Oldham) did…

The lady Kelly Derbyshire ( Oldham) did all The work to make it easy and right for the best holiday.She is Fabulous.

June 25, 2026
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Reply from Hays Travel - Oldham

Hi Lorraine,
Thank you so much for your lovely feedback, I will be sure to pass this onto Kelly.

Thanks,
Caitlin

Rated 5 out of 5 stars

Perfect as always very helpful staff…

Perfect as always very helpful staff and got us the holiday and hotel we wanted at reasonable price 😃😃😃

June 25, 2026
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Reply from Hays Travel - Oldham

Hi David,
Thank you so much for your lovely feedback! I will be sure to pass this onto Kelly

Thanks,
Caitlin

Rated 5 out of 5 stars

Kaidee our assistant was amazing

Kaidee our assistant was amazing, she assisted us in choosing the right holiday , she is very polite, and professional , and offered us attention to detail and tailored our holiday to my daughter’s medical needs. Thank you

June 22, 2026
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Reply from Hays Travel - Oldham

Thank you Teresa for your 5* review and your lovely comments, we really appreciate you taking the time to write this, I will pass this on to Kaidee. Lisa

Rated 5 out of 5 stars

Great deal and was just what we was…

Great deal and was just what we was looking for catlin sorted everything out for us quickly

June 15, 2026
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Reply from Hays Travel - Oldham

Thank you Shelley for yor 5*review and your lovely comments, we really appreciate you taking the time to write this. Lisa

Rated 5 out of 5 stars

we were guided through the booking with…

we were guided through the booking with Thomas ,he was very informative and did not rush or pressure us in any way ,he found us the holiday we wanted at the right price with good flights .seats and transfers ,no worry at all the experience was calm and not rushed at all . the price quoted was the price advertised with an added discount on booking ,even better . be back for my currency !!

June 21, 2026
Hays Travel - Oldham logo

Reply from Hays Travel - Oldham

Hi Tracy,
Thank you so much for your lovely feedback, I will be sure to pass this onto Thomas

Thanks,
Caitlin

Rated 5 out of 5 stars

Service given

Helpful enough good advice and instructions

June 13, 2026
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Reply from Hays Travel - Oldham

Hi Gordon,
Thank you so much for your lovely feedback, I will be sure to pass this onto Ruby.

Thanks,
Caitlin

Rated 5 out of 5 stars

Caitlin from Oldham branch sorted us a…

Caitlin from Oldham branch sorted us a great holiday with lots of information and checking every avenue she could with a laugh and smile very professional thanks Caitlin see you again soon

June 16, 2026
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Reply from Hays Travel - Oldham

Hi Barbara,
Thank you so much for your lovely feedback! It's always a pleasure to book you both :)

Thanks,
Caitlin

Rated 5 out of 5 stars

Thomas

Thomas, was very helpful, straight forward service, no problems.

June 14, 2026
Hays Travel - Oldham logo

Reply from Hays Travel - Oldham

Dear customer,

Thank you for your lovely review. We appreciate your kind words!

Kind Regards
Hays Travel

Rated 5 out of 5 stars

Helped us to find exactly what we…

Helped us to find exactly what we wanted, as there was 10 adulrs/children over 4 families, all generations.. time and patience was a big help.

June 5, 2026
Hays Travel - Oldham logo

Reply from Hays Travel - Oldham

Hi Kevin,
Thank you so much for your lovely feedback! It's always a pleasure to book you both :)

Thanks,
Caitlin

Rated 5 out of 5 stars

Your very helpful staff member aidee…

Your very helpful staff member kaidee run through the booking process with a professional manner and found everything that we needed and whent above and beyond to help us out THANK YOU.

June 10, 2026
Hays Travel - Oldham logo

Reply from Hays Travel - Oldham

We're so happy to hear our team provided such professional and helpful service, going above and beyond for your booking needs. Thank you for your kind words!
Kind Regards
Hays Travel

Rated 5 out of 5 stars

Ten out of ten with Caitlyn

Ten out of ten with Caitlyn. She handled everything smoothly and quickly wouldn’t use anyone else for my holiday bookings

June 5, 2026
Hays Travel - Oldham logo

Reply from Hays Travel - Oldham

We are delighted to hear you had such a smooth and quick experience. Thank you for your kind words!

Kind Regards
Hays Travel

Rated 5 out of 5 stars

Excellent service

We we're looking for a holiday to Menorca with good flights , near beach and bars . Lisa sorted it all out for us.Great service and would definitely recommend 😊

June 4, 2026
Hays Travel - Oldham logo

Reply from Hays Travel - Oldham

We're so happy to hear we could help you find the perfect holiday! We appreciate your kind words and recommendation.

Kind Regards
Hays Travel

Rated 5 out of 5 stars

Absolutely great

Absolutely great

June 4, 2026
Hays Travel - Oldham logo

Reply from Hays Travel - Oldham

Thank you Angela for your 5* review and your lovely comment, we really appreciate you taking the time to write this. Thomas :)

Rated 5 out of 5 stars

Lisa was very efficient

Lisa was very efficient, friendly and helpful

June 3, 2026
Hays Travel - Oldham logo

Reply from Hays Travel - Oldham

Thank you Shelagh for your 5* review and your lovely comments, I really appreciate you taking the time to write this. Lisa

Rated 5 out of 5 stars

Service is the best the staff friendly…

Service is the best the staff friendly and informative and a quick booking process would book with Hays Oldham all the time

May 24, 2026
Hays Travel - Oldham logo

Reply from Hays Travel - Oldham

Thank you Janice for your 5* review and your lovely comments, we really appreciate you taking the time to write this. Lisa

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