Hays Travel - Oldham Reviews 

970
TrustScore 5 out of 5

4.9

36B Spindles Shopping Centre, George Street, OL1 1HE Oldham, GB


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Rated 5 out of 5 stars

Luke at Oldham branch looked after myself & my fellow traveller again he is such a lovely person. He is polite,patient, everything we as customers want you must count yourselves very lucky to have hi... See more

Company replied

Rated 5 out of 5 stars

Regular visitor to Hays as they are my chosen travel company to book my holidays. Always friendly, always on the ball searching with patience till they find you just what you wanted. Less stress... See more

Company replied

Rated 5 out of 5 stars

Milly you’re rep, was excellent,she spent time With us ,going through various options,to meet Our requirements, very patient,and professional. She was very knowledgeable,and gave us great recomme... See more

Company replied

Rated 5 out of 5 stars

It's always a pleasure to book holidays at Hays travel Oldham Rochdale and Royton. This time I booked at Oldham with Luke. I wanted a very complexd holiday including a land holiday then a cruise then... See more

Company replied


Company details

  1. Travel Agency
  2. Cruise Agency
  3. Cruise Travel Agency
  4. Cultural Tours Provider
  5. Currency Exchange Service
  6. Travel Aggregator

Written by the company

Hays Travel, the UK's largest independent travel agent, brings over 40 years of expertise and customer care to every aspect of your holiday planning. With over 460 branches nationwide, we pride ourselves on providing our customers with tailor-made travel packages, exceptional service, and exclusive deals local to them. Whether you dream of family-friendly resorts, all-inclusive holiday packages, luxury cruises, UK short breaks, or last-minute getaways, Hays Travel is here to bring your dream holiday to life. In addition to popular travel destinations across Europe, we also provide exotic trips to far-off destinations, including Asia, the Caribbean, and beyond. Our dedicated travel agents are passionate about creating the perfect holiday experience for you. As your one-stop travel shop, we offer a wide range of services, from flights, cruise, and hotel bookings to airport parking, travel insurance, attraction tickets, and award-winning foreign exchange services. We partner with trusted suppliers like TUI, P&O Cruises, and Jet2holidays, to ensure top-quality service for all our customers, whilst hand-selecting the best deals that fit your budget and needs. Committed to delivering exceptional value, we also offer free child places and flexible payment options, including interest-free monthly direct debits and low-deposit deals on select holidays. Because everyone deserves to Holiday the Hays Way. Choose Hays Travel today for an unforgettable holiday experience backed by trusted, expert guidance every step of the way.


Contact info

  • 36B Spindles Shopping Centre, George Street, OL1 1HE, Oldham, United Kingdom

  • 0161 6605597

4.9

Excellent

TrustScore 5 out of 5

970 reviews

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4.9

All reviews

(970)

122,060 reviews in the last 12 months

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Rated 5 out of 5 stars

Excellent service

Excellent service

August 18, 2026
Hays Travel - Oldham logo

Reply from Hays Travel - Oldham

Thank you for your 5* review Susan and your lovely comments, I really appreciate you taking the time to write this. Lisa

Rated 5 out of 5 stars

The staff where amazing

The staff accommodated my bazaar request regarding flights only on certain planes and also did a price match. Very happy with all the staff who helped.

August 9, 2026
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Reply from Hays Travel - Oldham

Thank you Jaya for your 5* review and your lovely comments, we really appreciate you taking the time to write this. Lisa

Rated 5 out of 5 stars

Luke at Oldham branch looked after…

Luke at Oldham branch looked after myself & my fellow traveller again he is such a lovely person.
He is polite,patient, everything we as customers want you must count yourselves very lucky to have him as part of your team,,,, I know we are.

August 15, 2026
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Reply from Hays Travel - Oldham

Thank you Margaret for your 5* review and your lovely comments, we really appreciate you taking the time to write this. Lisa

Rated 5 out of 5 stars

We had an idea of which holiday we…

We had an idea of which holiday we wanted so the booking was smooth and easy. We have dealt with Milly before and she makes the whole experience comfortable.

August 14, 2026
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Reply from Hays Travel - Oldham

Thank you for your wonderful feedback! We are so pleased to hear that your booking was smooth and easy, and that our team made the experience comfortable for you.

Rated 5 out of 5 stars

The lady was very good sorted…

The lady was very good sorted everything for my wife and I for our holliday

August 12, 2026
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Reply from Hays Travel - Oldham

Thank you for your wonderful feedback! We are so pleased to hear that our team was able to sort everything for your holiday.

Rated 5 out of 5 stars

Regular visitor to Hays

Regular visitor to Hays as they are my chosen travel company to book my holidays.
Always friendly, always on the ball searching with patience till they find you just what you wanted.
Less stress more peace of mind and someone to ensure you have all the paperwork you need.
You xan also book.all thise holidays extras from airport lounges, insurance and currency.
Onestop shop for everything.
I also use a Hays travel card - easy to use from loading currency to checking transactions and 8f yiu have a balance afyer your trip itsceasily converted to another currency if you go somewhere else.
Highly recommended.

August 4, 2026
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Reply from Hays Travel - Oldham

Thank you so much for your wonderful feedback! We are so pleased to hear that you consistently have such a positive experience with us and that you find our service and the Hays Travel card so beneficial. It's fantastic to know we can provide you with peace of mind.

Rated 5 out of 5 stars

Luke Hays Travel Oldham is just so…

Luke Hays Travel Oldham is just so friendly helpful and very polite.Excellent in his line of work.Definately comes highly recommended.Wonderful service

August 12, 2026
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Reply from Hays Travel - Oldham

Thank you so much for your wonderful feedback! We are delighted to hear that you received such friendly and helpful service. We truly appreciate your high recommendation!

Rated 5 out of 5 stars

The assistant I dealt with was very…excellent

The assistant I dealt with was very nice polite
Booked my holiday with no problem

August 4, 2026
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Reply from Hays Travel - Oldham

Thank you for your wonderful feedback! We are so pleased to hear that our team was polite and helpful in assisting you with your holiday booking.

Rated 5 out of 5 stars

It's always a pleasure to book holidays…

It's always a pleasure to book holidays at Hays travel Oldham Rochdale and Royton. This time I booked at Oldham with Luke. I wanted a very complexd holiday including a land holiday then a cruise then a City break. Luke found us the perfect adventure. Luke is extremely nice and very professional. Other staff Kim at Rochdale and Freya at Royton are also Brilliant. We have used Hays travel now for around 7 years and these staff are outstanding at their jobs. We always use their foreign exchange as its a great exchange rate. That 2026 2027 2028 holidays all booked with Hays. The booking process was easy as Luke did everything. He also helps with any Visas check in and tickets. Great service Luke

August 9, 2026
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Reply from Hays Travel - Oldham

Thank you for your wonderful review! We are so pleased to hear that our team helped you create such a perfect and complex holiday. It's fantastic to know that you've been a loyal customer for seven years and that our staff consistently provide outstanding service. We truly appreciate your kind words and look forward to assisting you with your future adventures!

Rated 5 out of 5 stars

Milly you’re rep

Milly you’re rep, was excellent,she spent time
With us ,going through various options,to meet
Our requirements, very patient,and professional.
She was very knowledgeable,and gave us great recommendations,
Overall highly delighted

August 8, 2026
Hays Travel - Oldham logo

Reply from Hays Travel - Oldham

Thank you so much for your wonderful feedback! We are so pleased to hear that your experience was so positive and that everything was sorted out for you. We appreciate your kind words.

Rated 5 out of 5 stars

Always book through Hays Travel no…

Always book through Hays Travel no hassel the customer service is second to none

August 7, 2026
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Reply from Hays Travel - Oldham

Thank you Sandra for your 5* review and your lovely comments, I really appreciate you taking the time to write this. Lisa

Rated 5 out of 5 stars

Great holiday choice

Great holiday choice, brilliant price, comfortable, nice and simple. Easiest holiday ever booked, will be booking with your self's in the future. ***** Fabulous

August 4, 2026
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Reply from Hays Travel - Oldham

Hi Sharon,
Thank you for your lovely comments. I will pass these onto Kelly
From, Milly

Rated 5 out of 5 stars

Was a bit complicated but my fault but…

Was a bit complicated but my fault but got what I wanted in the end . The customer rep was brilliant and very patient with an elderly gentleman me thank you Kelly walker 🙏

August 5, 2026
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Reply from Hays Travel - Oldham

Thank you Frank for your 5* review and your lovely comments, we really appreciate you taking the time to write this. Lisa

Rated 5 out of 5 stars

They were very friendly and helpful

They were very friendly and helpful. Nothing was to much trouble, i was happy with the service I received

August 4, 2026
Hays Travel - Oldham logo

Reply from Hays Travel - Oldham

Thank you for your wonderful feedback! We are so pleased to hear that our team was friendly and helpful, and that you were happy with the service you received.

Rated 3 out of 5 stars

Very good

The holiday was lovely but my transfer to the hotel was bad got dropped off at 11.45pm up an alleyway the driver said your hotel is that way.after asking countless people I got to my hotel at at 12.30am.😡

July 27, 2026
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Reply from Hays Travel - Oldham

Alan,

We are truly sorry to hear about the difficult experience you had with your hotel transfer. We understand how frustrating it must have been. We hope to welcome you back in the future.

Rated 5 out of 5 stars

I would like to thank Luke for helping…

I would like to thank Luke for helping me with my booking.He was very helpful,pleasant and knowledgeable.Thank you again.

July 29, 2026
Hays Travel - Oldham logo

Reply from Hays Travel - Oldham

We are so happy to hear about your positive experience with our team member. We appreciate you sharing your kind words.

Rated 5 out of 5 stars

Great friendly service

I was very happy with the helpful, friendly advice given to me by Kaidee. I much prefer the experience of a face-to-face experience with a friendly human being and Hays Travel certainly provided that. Would definitely recommend.

July 21, 2026
Hays Travel - Oldham logo

Reply from Hays Travel - Oldham

Thank you for taking the time to leave such a wonderful review! We are so pleased to hear that you had a positive experience with our team. We truly value providing that personal touch.

Rated 5 out of 5 stars

Pleased with customer service

We went to book a cruise from Southampton and got a very good price however there was no coach available to take is down
Milly our travel agent was so apologetic but it was out of her hands. However, we booked another holiday with her which we are pleased with

July 27, 2026
Hays Travel - Oldham logo

Reply from Hays Travel - Oldham

Hi Clifford. Thank you for your kind words. It was a pleasure to serve you and I am happy we managed to get something booked for you- Milly

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