Hays Travel - Oldham Reviews 

970
TrustScore 5 out of 5

4.9

36B Spindles Shopping Centre, George Street, OL1 1HE Oldham, GB


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Rated 5 out of 5 stars

Luke at Oldham branch looked after myself & my fellow traveller again he is such a lovely person. He is polite,patient, everything we as customers want you must count yourselves very lucky to have hi... See more

Company replied

Rated 5 out of 5 stars

Regular visitor to Hays as they are my chosen travel company to book my holidays. Always friendly, always on the ball searching with patience till they find you just what you wanted. Less stress... See more

Company replied

Rated 5 out of 5 stars

Milly you’re rep, was excellent,she spent time With us ,going through various options,to meet Our requirements, very patient,and professional. She was very knowledgeable,and gave us great recomme... See more

Company replied

Rated 5 out of 5 stars

It's always a pleasure to book holidays at Hays travel Oldham Rochdale and Royton. This time I booked at Oldham with Luke. I wanted a very complexd holiday including a land holiday then a cruise then... See more

Company replied


Company details

  1. Travel Agency
  2. Cruise Agency
  3. Cruise Travel Agency
  4. Cultural Tours Provider
  5. Currency Exchange Service
  6. Travel Aggregator

Written by the company

Hays Travel, the UK's largest independent travel agent, brings over 40 years of expertise and customer care to every aspect of your holiday planning. With over 460 branches nationwide, we pride ourselves on providing our customers with tailor-made travel packages, exceptional service, and exclusive deals local to them. Whether you dream of family-friendly resorts, all-inclusive holiday packages, luxury cruises, UK short breaks, or last-minute getaways, Hays Travel is here to bring your dream holiday to life. In addition to popular travel destinations across Europe, we also provide exotic trips to far-off destinations, including Asia, the Caribbean, and beyond. Our dedicated travel agents are passionate about creating the perfect holiday experience for you. As your one-stop travel shop, we offer a wide range of services, from flights, cruise, and hotel bookings to airport parking, travel insurance, attraction tickets, and award-winning foreign exchange services. We partner with trusted suppliers like TUI, P&O Cruises, and Jet2holidays, to ensure top-quality service for all our customers, whilst hand-selecting the best deals that fit your budget and needs. Committed to delivering exceptional value, we also offer free child places and flexible payment options, including interest-free monthly direct debits and low-deposit deals on select holidays. Because everyone deserves to Holiday the Hays Way. Choose Hays Travel today for an unforgettable holiday experience backed by trusted, expert guidance every step of the way.


Contact info

  • 36B Spindles Shopping Centre, George Street, OL1 1HE, Oldham, United Kingdom

  • 0161 6605597

4.9

Excellent

TrustScore 5 out of 5

970 reviews

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4.9

All reviews

(970)

122,494 reviews in the last 12 months

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Rated 5 out of 5 stars

Luke was very helpful and managed to…

Luke was very helpful and managed to find a holiday we were really happy with

May 18, 2026
Hays Travel - Oldham logo

Reply from Hays Travel - Oldham

Jan, We are delighted to hear you found a holiday you love. Thank you for your kind words!

Kind Regards
Hays Travel Oldham

Rated 5 out of 5 stars

Best people to deal with by far.

As soon as we walked through the door at Hays travel in Oldham, We were met with smiles and very friendly faces giving us a welcome feeling. We decided to book a holiday to Turkey and a hotel that we actually wanted (Fortuna Beach hotel). Caitlin, Luke, Kelly and Lisa were the staff at the branch and they all played a part in helping to find the right holiday, We can't explain how happy we are with the quality of service at this place,It was worth travelling from Burnley to here...Thank You Ever So Much.

May 18, 2026
Hays Travel - Oldham logo

Reply from Hays Travel - Oldham

Thank you for sharing your wonderful feedback. We are so pleased to hear about your positive experience with our team and the welcoming atmosphere in our office. We truly appreciate you traveling to visit us.

Kind Regards
Hays Travel Oldham

Rated 5 out of 5 stars

Nice lady

Nice lady , she got what l needed for a holiday very pleased .

May 17, 2026
Hays Travel - Oldham logo

Reply from Hays Travel - Oldham

We are so pleased we could assist with your holiday needs. Thank you for your kind words.

Kind Regards
Hays Travel Oldham

Rated 5 out of 5 stars

Luke was absolutley brilliant

Luke was absolutley brilliant. He followed what i wanted and found the perfect cruise for me. Booking process was easy. Service is second to none. The staff at Oldham branch are in the words of Craig Revel Horwood Fab u Lous.

May 16, 2026
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Reply from Hays Travel - Oldham

We are so pleased to hear you had such a wonderful experience with us. Thank you for your kind words and positive feedback!

Kind Regards
Hays Travel Oldham

Rated 5 out of 5 stars

Your staff went above and beyond in…

Your staff went above and beyond in booking our cruise. Thank you Kelly and your colleague for your help.

May 11, 2026
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Reply from Hays Travel - Oldham

Mrs Anne Grimwood,

We appreciate you taking the time to leave us this fantastic review. We're so pleased to hear that our team were helpful in booking your cruise.

Kind Regards
Hays Travel Oldham

Rated 5 out of 5 stars

Ship ahoy.

Very friendly, helpful staff. Didn't feel rushed or pressured. Lisa answered all my questions and went that extra mile to get me the cabin i needed. I would highly recommend using Hays Travel.

May 2, 2026
Hays Travel - Oldham logo

Reply from Hays Travel - Oldham

Hi Stephanie,
Thank you for your kind comments. I will pass these onto Lisa

Milly

Rated 5 out of 5 stars

Excellent knowlegable service from a…

Excellent knowlegable service from a helpful employee.

May 9, 2026
Hays Travel - Oldham logo

Reply from Hays Travel - Oldham

Geoffrey Allen,

We appreciate you taking the time to share your positive experience. We're so glad our employee was helpful and knowledgeable!

Kind Regards
Hays Travel Oldham

Rated 5 out of 5 stars

Fantastic service great help with my…

Fantastic service great help with my booking.
Very good team and all knowledgeable.
Would not Essitate to go back again and again.
Which i have done 5🌟🌟🌟🌟🌟+.
Thank you for giving us great memories.

April 23, 2026
Hays Travel - Oldham logo

Reply from Hays Travel - Oldham

Hi, Thank you for your kind words. I will pass this onto Lisa.

Kind regards,
Milly

Rated 4 out of 5 stars

Very patient when dealing with old…

Very patient when dealing with old people,pleasant and helpful.

May 6, 2026
Hays Travel - Oldham logo

Reply from Hays Travel - Oldham

We appreciate your kind words. We're happy our team is patient, pleasant, and helpful to everyone. Thank you.

Kind Regards
Hays Travel Oldham

Rated 5 out of 5 stars

Great friendly service

Great friendly service, would definitely recommend

April 16, 2026
Hays Travel - Oldham logo

Reply from Hays Travel - Oldham

We appreciate your recommendation and are so glad that you found our service friendly and helpful.

Kind Regards
Hays Travel Oldham

Rated 5 out of 5 stars

Luke was very helpful

Luke was very helpful, knowledgeable and the speed of booking very efficient

May 5, 2026
Hays Travel - Oldham logo

Reply from Hays Travel - Oldham

We appreciate your feedback! We're so glad to hear that our efficient booking process and assistance were helpful and informative for you.

Kind Regards
Hays Travel Oldham

Rated 5 out of 5 stars

The girl was very helpful we had thing…

The girl was very helpful we had thing all done within a very short time

May 3, 2026
Hays Travel - Oldham logo

Reply from Hays Travel - Oldham

Mrs Obrien,

We are so happy we could assist you and complete everything quickly. Thanks for your great feedback, we appreciate it!

Kind Regards
Hays Travel Oldham

Rated 5 out of 5 stars

Great advice and experience

Great advice and experience

May 2, 2026
Hays Travel - Oldham logo

Reply from Hays Travel - Oldham

John,

We appreciate you sharing your positive experience and we will be sure to pass it on to Kelly.

Kind Regards
Hays Travel Oldham

Rated 5 out of 5 stars

Excellent, patient service

Excellent, patient service whereby all our questions were answered and sales consultant tried every possible travel combination to ensure we had best value for money outcome

April 29, 2026
Hays Travel - Oldham logo

Reply from Hays Travel - Oldham

Hi Larry,
Thank you for your lovely comments, I will be sure to pass these over to Kelly.

Thanks,
Caitlin

Rated 5 out of 5 stars

Very helpful on every way so helpful in…

Very helpful on every way so helpful in progress of booking the holiday.friendly staff , couldn't ask anything more .

April 28, 2026
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Reply from Hays Travel - Oldham

Hi Sean,
Thank you for your lovely comments, I will be sure to pass these over to Luke.

Thanks,
Caitlin

Rated 5 out of 5 stars

We booked a cruise for 6 of us.

We booked a cruise for 6 of us with Hays travel. The saleperson Thomas was very helpful, informative, pleasant and respectful. We were very happy with the service received and would book with Hays travel again.

April 25, 2026
Hays Travel - Oldham logo

Reply from Hays Travel - Oldham

Hi Stella,
Thank you for your lovely comments, I will be sure to pass these over to Tom.

Thanks,
Caitlin

Rated 5 out of 5 stars

Milly and the team

Having always booked online myself this is the first time using an agent.

The service from the team at Hay's Oldham was outstanding, going forward from this experience I will be using Hay's Oldham for all our future bookings.

The team made my family feel so welcome and we cannot thank them enough. We would like to personally say a huge thank you to Milly for looking after us and finding the perfect holiday for us.

April 25, 2026
Hays Travel - Oldham logo

Reply from Hays Travel - Oldham

H Brad,
Thank you for your lovely comments, I will be sure to pass these over to Milly.

Thanks,
Caitlin

Rated 5 out of 5 stars

Lisa was pleasant friendly and very…

Lisa was pleasant friendly and very efficient. Helped us book our cruise.

April 26, 2026
Hays Travel - Oldham logo

Reply from Hays Travel - Oldham

Hi Dave,
Thank you for your lovely comments, I will be sure to pass these over to Lisa.

Thanks,
Caitlin

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