Luke at Oldham branch looked after myself & my fellow traveller again he is such a lovely person. He is polite,patient, everything we as customers want you must count yourselves very lucky to have hi... See more
Company replied
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Luke at Oldham branch looked after myself & my fellow traveller again he is such a lovely person. He is polite,patient, everything we as customers want you must count yourselves very lucky to have hi... See more
Company replied
Regular visitor to Hays as they are my chosen travel company to book my holidays. Always friendly, always on the ball searching with patience till they find you just what you wanted. Less stress... See more
Company replied
Milly you’re rep, was excellent,she spent time With us ,going through various options,to meet Our requirements, very patient,and professional. She was very knowledgeable,and gave us great recomme... See more
Company replied
It's always a pleasure to book holidays at Hays travel Oldham Rochdale and Royton. This time I booked at Oldham with Luke. I wanted a very complexd holiday including a land holiday then a cruise then... See more
Company replied
Hays Travel, the UK's largest independent travel agent, brings over 40 years of expertise and customer care to every aspect of your holiday planning. With over 460 branches nationwide, we pride ourselves on providing our customers with tailor-made travel packages, exceptional service, and exclusive deals local to them. Whether you dream of family-friendly resorts, all-inclusive holiday packages, luxury cruises, UK short breaks, or last-minute getaways, Hays Travel is here to bring your dream holiday to life. In addition to popular travel destinations across Europe, we also provide exotic trips to far-off destinations, including Asia, the Caribbean, and beyond. Our dedicated travel agents are passionate about creating the perfect holiday experience for you. As your one-stop travel shop, we offer a wide range of services, from flights, cruise, and hotel bookings to airport parking, travel insurance, attraction tickets, and award-winning foreign exchange services. We partner with trusted suppliers like TUI, P&O Cruises, and Jet2holidays, to ensure top-quality service for all our customers, whilst hand-selecting the best deals that fit your budget and needs. Committed to delivering exceptional value, we also offer free child places and flexible payment options, including interest-free monthly direct debits and low-deposit deals on select holidays. Because everyone deserves to Holiday the Hays Way. Choose Hays Travel today for an unforgettable holiday experience backed by trusted, expert guidance every step of the way.
36B Spindles Shopping Centre, George Street, OL1 1HE, Oldham, United Kingdom
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Luke was very helpful and managed to find a holiday we were really happy with

Reply from Hays Travel - Oldham
As soon as we walked through the door at Hays travel in Oldham, We were met with smiles and very friendly faces giving us a welcome feeling. We decided to book a holiday to Turkey and a hotel that we actually wanted (Fortuna Beach hotel). Caitlin, Luke, Kelly and Lisa were the staff at the branch and they all played a part in helping to find the right holiday, We can't explain how happy we are with the quality of service at this place,It was worth travelling from Burnley to here...Thank You Ever So Much.

Reply from Hays Travel - Oldham

Reply from Hays Travel - Oldham
Luke was absolutley brilliant. He followed what i wanted and found the perfect cruise for me. Booking process was easy. Service is second to none. The staff at Oldham branch are in the words of Craig Revel Horwood Fab u Lous.

Reply from Hays Travel - Oldham

Reply from Hays Travel - Oldham
Your staff went above and beyond in booking our cruise. Thank you Kelly and your colleague for your help.

Reply from Hays Travel - Oldham
Very friendly, helpful staff. Didn't feel rushed or pressured. Lisa answered all my questions and went that extra mile to get me the cabin i needed. I would highly recommend using Hays Travel.

Reply from Hays Travel - Oldham
Excellent knowlegable service from a helpful employee.

Reply from Hays Travel - Oldham
Fantastic service great help with my booking.
Very good team and all knowledgeable.
Would not Essitate to go back again and again.
Which i have done 5🌟🌟🌟🌟🌟+.
Thank you for giving us great memories.

Reply from Hays Travel - Oldham
Very patient when dealing with old people,pleasant and helpful.

Reply from Hays Travel - Oldham

Reply from Hays Travel - Oldham
Luke was very helpful, knowledgeable and the speed of booking very efficient

Reply from Hays Travel - Oldham
The girl was very helpful we had thing all done within a very short time

Reply from Hays Travel - Oldham
Excellent, patient service whereby all our questions were answered and sales consultant tried every possible travel combination to ensure we had best value for money outcome

Reply from Hays Travel - Oldham
Very helpful on every way so helpful in progress of booking the holiday.friendly staff , couldn't ask anything more .

Reply from Hays Travel - Oldham
We booked a cruise for 6 of us with Hays travel. The saleperson Thomas was very helpful, informative, pleasant and respectful. We were very happy with the service received and would book with Hays travel again.

Reply from Hays Travel - Oldham
Having always booked online myself this is the first time using an agent.
The service from the team at Hay's Oldham was outstanding, going forward from this experience I will be using Hay's Oldham for all our future bookings.
The team made my family feel so welcome and we cannot thank them enough. We would like to personally say a huge thank you to Milly for looking after us and finding the perfect holiday for us.

Reply from Hays Travel - Oldham
Lisa was pleasant friendly and very efficient. Helped us book our cruise.

Reply from Hays Travel - Oldham
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